Norm Reeves Toyota Dallas

Easy-Peasy! Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I spent at the dealership is the least amount of time I have EVER had to spend! Karen was very courteous and really took a lot of the pressure off the entire buying process. Thanks for making it a pleasurable experience!! I’d definitely do business with again! More

Great Experience Karen was excellent to work with when purchasing my new RAV4. She was very helpful and considerate as well as patient with all my questions. I appreci Karen was excellent to work with when purchasing my new RAV4. She was very helpful and considerate as well as patient with all my questions. I appreciated the experience. More

great ! Karen was very thorough and easy to work with. Our deal went late into the evening and everyone at the facility was friendly and respectful. Karen was very thorough and easy to work with. Our deal went late into the evening and everyone at the facility was friendly and respectful. More

Excellent Customer service was great, everyone was very nice and made me feel comfortable. I went home very happy thanks to Raul, I definitely recommend to ever Customer service was great, everyone was very nice and made me feel comfortable. I went home very happy thanks to Raul, I definitely recommend to everyone. More

Good Service friendly staff All cars, truck and suvs are over pricing Prices need to cover lifetime care for all repairs and labor of all auto bumper to bumper. All cars, truck and suvs are over pricing Prices need to cover lifetime care for all repairs and labor of all auto bumper to bumper. More

Great service- worked with us on price We saw the highlander we wanted on Car Gurus and inquired about it. I was very impressed that the price we saw online was the same as we saw inside th We saw the highlander we wanted on Car Gurus and inquired about it. I was very impressed that the price we saw online was the same as we saw inside the dealership. The car was as seen online as well. Chris went through the CarFax with us and everything was very above board. The price was a bit above our budget but the management was able to meet us in the middle at a good price. Since they had got the car traded in with only one fob Chris went through the trouble of contacting the previous owners to see if they had the other key fob. Even though they didn't I still appreciated the effort! More

Great experience. I would recommend Cowboy Toyota to all my friends and family. Things were done in timely manner. Cowboy Toyota met our needs above our expectations. I would recommend Cowboy Toyota to all my friends and family. Things were done in timely manner. Cowboy Toyota met our needs above our expectations. More

Best Salesperson Ever Cowboy Toyota bent over backwards for me and Karen Schlatterer made it happen. She listens to your concerns and never makes you feel pressured. I wi Cowboy Toyota bent over backwards for me and Karen Schlatterer made it happen. She listens to your concerns and never makes you feel pressured. I wish I could give her more than 5 stars! More

Some great, some horrible The entire sales staff were great to deal with. The finance staff was a complete pain to deal with. I purchased the car and arranged financing via web The entire sales staff were great to deal with. The finance staff was a complete pain to deal with. I purchased the car and arranged financing via web and phone interactions. Due to the deal being completed prior to arrival good think it would be a very quick closing transaction but in the end it took three and a half hours, totally unacceptable and entirely unprofessional. More