Norm Reeves Toyota Dallas

Cowboy Toyota This is the 2nd car I purchased from Cowboy Toyota. The 1st was in 2012. The experience then was outstanding because Billy Goss was my sales "guide" a This is the 2nd car I purchased from Cowboy Toyota. The 1st was in 2012. The experience then was outstanding because Billy Goss was my sales "guide" at that time. I bought a Corolla and had been extremely satisfied. This year I had decided to change my car and had been looking at other companies. I also knew Billy Goss was not with Cowboy Toyota. I received a pleasant surprise when I got a text ( we had "kept in touch") from Billy that he had returned to Cowboy. That was my sign that I was going to get a new car with them. I called Billy and told him I was thinking of trading in my car. He knows me well enough that he reminded me of the features that would be of importance to me in any car. We discussed various models and their features (and of course price), and we both agreed that the RAV 4 would be my best choice. I arrived at the dealership very early and because Billy knows me so well, the first thing he did was go over the various RAV 4 models and the features that I needed. When that and price was decided upon, he pulled the chosen car around and for the next hour and a half (probably more) went over every single car control that I needed to know. His patience with me deserved an award for valor. He explained everything thoroughly to me various times to make sure I understood the electronics. He programmed my phone, favorite radio stations, Scout GPS and set some of the driving features so that I wouldn't have to ( he knows how I drive). I got a good trade-in for my Corolla and also got the dealer rebate. Any car I get in the future will be with Billy Goss at Cowboy Toyota. I highly recommend Billy because of the patience he exhibited and his honesty about what would serve me best in a car (I am an "older" citizen). His last words to me were, "Just call me. You don't have to stress about any of the features - just call me and I will talk you through it." GW More

Great Dealership From the moment we parked at the front door until the time we drove off in my Toyota RAV4 we were treated special. Our salesman, Billy God’s, was out From the moment we parked at the front door until the time we drove off in my Toyota RAV4 we were treated special. Our salesman, Billy God’s, was outstanding. My Dad is 97 and walks with a walker. Every car we looked at Mr. Goss made sure my Dad could see and that he took every test drive. I am so happy with my new car, and I will buy all my cars from Cowboy Toyota. More

Pleased with service from Cowboy Toyota I’ve been a satisfied customer of Toyota for many years. I’ve encountered great salesmen and great service when I’ve needed car repairs😊. I’ve been a satisfied customer of Toyota for many years. I’ve encountered great salesmen and great service when I’ve needed car repairs😊. More

Great First Time Car Buying Experience Rodney Houston made my first time car buying experience a great one. Made sure I understood and made me feel comfortable and at home. I would definite Rodney Houston made my first time car buying experience a great one. Made sure I understood and made me feel comfortable and at home. I would definitely recommend cowboy toyota and Rodney. I am beyond happy with my purchase. More

Cowboy Toyota My experience here at cowboy toyota was amazing. The building is nice and it is full of nice people. I want to thank Raul Flores for his work and effo My experience here at cowboy toyota was amazing. The building is nice and it is full of nice people. I want to thank Raul Flores for his work and effort in helping me get the car that was right for me. More

Great place to buy a new car . I would strongly recommend to try them out. No pressure sale experience .everything is explained by a sales person in simple terms. . I would strongly recommend to try them out. No pressure sale experience .everything is explained by a sales person in simple terms. More

VERY PROFESSIONAL FRIENDLY AND PROFESSIONAL OUTSTANDING AND FOLLOW UP SERVICES. TALK LIKE FAMILY. GOOD DIFFERENT ADVISE AND OPINION. NICE NEWLY RENOVATED SHOW ROOM WITH FRIENDLY AND PROFESSIONAL OUTSTANDING AND FOLLOW UP SERVICES. TALK LIKE FAMILY. GOOD DIFFERENT ADVISE AND OPINION. NICE NEWLY RENOVATED SHOW ROOM WITH EASY ACCESS FROM HIGHWAY. More

Purchase of Prius. Totally exceptional service by salesperson. I said I wanted a red or blue Prius. He was able to find what I wanted and sped up the sales process when Totally exceptional service by salesperson. I said I wanted a red or blue Prius. He was able to find what I wanted and sped up the sales process when I told him I had to leave for an appointment with the hour. More

Simple Caitlyn was awesome help. She knew what I was going in for and she helped me choose my car. She was very nice and sweet. She worked fast and was alway Caitlyn was awesome help. She knew what I was going in for and she helped me choose my car. She was very nice and sweet. She worked fast and was always checking on me no matter what department I was in. More

Breath of Fresh Air After visiting several dealerships associated with the Costco Auto Program, this was the only one that actually sent us a price sheet in advance of ou After visiting several dealerships associated with the Costco Auto Program, this was the only one that actually sent us a price sheet in advance of our visit. They did not try to hide any costs or pretend to have cars in stock that would have to actually be ordered as other dealerships did. Karen Schlatterer is their authorized Costco contact. She was very knowlegeable, answered all of our questions fully, and most importantly gave us a great deal! My wife and I purchased a 2018 Toyota Highlander, and we are very pleased with the whole experience! I would highly recommend Cowboy Toyota and Karen! More