Norm Reeves Toyota Dallas

Great service, fair price, customer-centric!! This is our third new car purchase from Cowboy Toyota over the past 3 years. Of all the local dealers I emailed, this is the only one that always resp This is our third new car purchase from Cowboy Toyota over the past 3 years. Of all the local dealers I emailed, this is the only one that always responds to what a customer wants, and in real time! I dislike buying cars, but Karen made it a pleasant experience, and really hustled to get us what we needed, at a fair price. She even met me near home when our new mats came in, to save us the long drive to the dealership. Now that's real service!! More

Great Experience! I was out of town and my car broke down. Got it towed to Cowboy Toyota for service. The prognosis was grim. I had to choose between fixing my car or b I was out of town and my car broke down. Got it towed to Cowboy Toyota for service. The prognosis was grim. I had to choose between fixing my car or buying a new one. I chose to get a new one. Everyone was very helpful and I walked out with a car I wanted. The salesman spent over an hour helping me learn how to use my new car. I wish I lived closer. I’d go there for them to service my car if I did. A+ More

Clear cut, excellent service By far the best experience buying a car I have had. No ridiculous games, just straightforward fair and honest treatment. The dealer is a 45 minute By far the best experience buying a car I have had. No ridiculous games, just straightforward fair and honest treatment. The dealer is a 45 minute plus drive from my house. Due to the way I was treated on the phone during my initial contact I took a chance with Billy. The chance I took was rewarded. The next time I need to replace one of my two Toyotas I’ll be giving Billy a call first to see how he can help me out. More

Karen was great! Personable and wonderful, Karen helped us out and treated us like family. Would buy another from her in the future when we are looking again! Personable and wonderful, Karen helped us out and treated us like family. Would buy another from her in the future when we are looking again! More

Excellent Experience Last Memorial Day, my wife and I had the pleasure of working with Rodney to get a new vehicle. A 2018 Toyota Camry and we love it. He took great care Last Memorial Day, my wife and I had the pleasure of working with Rodney to get a new vehicle. A 2018 Toyota Camry and we love it. He took great care of us and made us feel like we’ve known him for years. It was a great experience and pleasure to work with Rodney. We love the vehicle a year later and still rides like new. More

Great Experience Used the Costco Auto plan to to purchase my new car. Karen Schlatterer was great from start to finish. She even called me on a Sunday! Definitely not Used the Costco Auto plan to to purchase my new car. Karen Schlatterer was great from start to finish. She even called me on a Sunday! Definitely not expected. She went out of her way to locate the perfect, hard to find car and got it in quickly. I'd already planned to purchase my next car at this dealership due to another sales person and their great service. Richard in finance and Martin in parts were very helpful also. Above and beyond service. More

Great service and professionalism by Scott Henderson Scott Henderson made my shopping and buying experience enjoyable and easy. Armando Melinda Jr. took care of my financing needs. Painless and respectfu Scott Henderson made my shopping and buying experience enjoyable and easy. Armando Melinda Jr. took care of my financing needs. Painless and respectful! Call Scott when you need a new car! Armando will wrap up the financing piece, if you need it. The service area looks great too! I look forward to building a relationship with Cowboy Toyota. More

Karen is that 1 in a 100 sales manager you hope to find I have been leasing cars for a while and finding a quality dealer and sales manager is always difficult. Both Karen and Cowboy Toyota are exactly what I have been leasing cars for a while and finding a quality dealer and sales manager is always difficult. Both Karen and Cowboy Toyota are exactly what you hope to find in your car search. They're incredibly up front with pricing and terms so you will not experience any kind of pricing games, surprises, or nonsense when doing business with them. They are truly there to earn your business in the most professional way possible. Not only that but their prices are the best in Dallas, TX. If you are looking for a Toyota, save yourself a lot of time and go straight to Karen at Cowboy Toyota, I wish I had. I'll be a customer of theirs as long as I'm driving a Toyota. More

Beyond Happy My salesman was Karen she is so sweet, pleasant and such a nice lady we laughed and talked like we have been friends for years. She makes sure you ar My salesman was Karen she is so sweet, pleasant and such a nice lady we laughed and talked like we have been friends for years. She makes sure you are getting what you want, I am just so thankful that I was able to deal with her... In my eyes she is the REAL MVP. Before I left the dealership she paired my phone to my Bluetooth and she gave me a big hug... Love her ???? More

Had to trade old, but happy to get a new I just wanted to thank Mr. Ryan Cochran (Service Dept.) and Ms. Andrea Carrington (Sales) for their assistance during a stressful period (which I won I just wanted to thank Mr. Ryan Cochran (Service Dept.) and Ms. Andrea Carrington (Sales) for their assistance during a stressful period (which I won't get into, but a lot of it was caused while dealing with another service company). I owned a 2009 Toyota Corolla; however, the transmission was about to give out and $5,000 wasn't going into a 10 year old car. I appreciated the patience and diligence of Mr. Cochran, who then went on informed Ms. Carrington of our needs. Obviously, I felt comfortable buying my first vehicle from this dealership and have no regrets. I look forward to having a relationship with this dealership! P.S. Thank you too, Mr. Cannon! More