Norm Reeves Toyota Dallas

Karen gave car buying a real hassle free meaning. I contacted Karen over the internet about my plan of purchasing a vehicle. She was very quick and responded with e-mail, text and phone call. She exhi I contacted Karen over the internet about my plan of purchasing a vehicle. She was very quick and responded with e-mail, text and phone call. She exhibited professionalism and patiently listened to me as I changed my mind between five different models within three days. She was very trustworthy, and I always felt like I was in my comfort zone. Her estimated final price was precise as negotiated. My experience was swift and painless as she made the process very easy. Among some of the unique qualities, she pointed out differences between each vehicle by comparisons in the paper and also physically in the car, described the maintenance, features, functions, etc. from the book. She provided excellent suggestions and services on my financing inquiries. She went above and beyond on providing me with coffee on a freezing day and also snacks as I was getting hungry. In conclusion, she is a stand out example of how a dedicated salesperson can give car buying a hassle free fun experience. More

Easy-Peasy! Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I spent at the dealership is the least amount of time I have EVER had to spend! Karen was very courteous and really took a lot of the pressure off the entire buying process. Thanks for making it a pleasurable experience!! I’d definitely do business with again! More

Great Experience Karen was excellent to work with when purchasing my new RAV4. She was very helpful and considerate as well as patient with all my questions. I appreci Karen was excellent to work with when purchasing my new RAV4. She was very helpful and considerate as well as patient with all my questions. I appreciated the experience. More

great ! Karen was very thorough and easy to work with. Our deal went late into the evening and everyone at the facility was friendly and respectful. Karen was very thorough and easy to work with. Our deal went late into the evening and everyone at the facility was friendly and respectful. More

Excellent Customer service was great, everyone was very nice and made me feel comfortable. I went home very happy thanks to Raul, I definitely recommend to ever Customer service was great, everyone was very nice and made me feel comfortable. I went home very happy thanks to Raul, I definitely recommend to everyone. More

Good Service friendly staff All cars, truck and suvs are over pricing Prices need to cover lifetime care for all repairs and labor of all auto bumper to bumper. All cars, truck and suvs are over pricing Prices need to cover lifetime care for all repairs and labor of all auto bumper to bumper. More

Great service- worked with us on price We saw the highlander we wanted on Car Gurus and inquired about it. I was very impressed that the price we saw online was the same as we saw inside th We saw the highlander we wanted on Car Gurus and inquired about it. I was very impressed that the price we saw online was the same as we saw inside the dealership. The car was as seen online as well. Chris went through the CarFax with us and everything was very above board. The price was a bit above our budget but the management was able to meet us in the middle at a good price. Since they had got the car traded in with only one fob Chris went through the trouble of contacting the previous owners to see if they had the other key fob. Even though they didn't I still appreciated the effort! More

Great experience. I would recommend Cowboy Toyota to all my friends and family. Things were done in timely manner. Cowboy Toyota met our needs above our expectations. I would recommend Cowboy Toyota to all my friends and family. Things were done in timely manner. Cowboy Toyota met our needs above our expectations. More

Best Salesperson Ever Cowboy Toyota bent over backwards for me and Karen Schlatterer made it happen. She listens to your concerns and never makes you feel pressured. I wi Cowboy Toyota bent over backwards for me and Karen Schlatterer made it happen. She listens to your concerns and never makes you feel pressured. I wish I could give her more than 5 stars! More