Norman Hyundai

Norman Hyundai responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the delay in providing you with an update on your car. Our team at Norman Hyundai strives to provide prompt and efficient service, and we regret that we fell short of meeting your expectations. We understand how important it is to keep our customers informed, and we are working diligently to resolve your issue as soon as possible. Please know that we appreciate your patience and understanding and will do everything we can to ensure you have a positive experience with us moving forward. If you have any further concerns, please do not hesitate to contact our new management team. We value your business and look forward to serving you again. Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for your excellent review of Norman Hyundai! We're thrilled that you found our vehicles impressive and our team friendly and knowledgeable. Providing outstanding warranties is vital to us, and we're glad you appreciate that aspect of our service. We can't wait to welcome you back in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We're delighted you had a five-star experience with Norman Hyundai! Our team takes pride in their extensive knowledge of our vehicles and inventory, ensuring a seamless and pleasant buying process for our customers. Thank you for recognizing our efforts to make your experience enjoyable. Your satisfaction is our priority, and we appreciate your positive feedback. If you ever need assistance, don't hesitate to reach out. We look forward to serving you again! Serving You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

It's fantastic to hear such glowing praise for Kai at Norman Hyundai located in Norman, Oklahoma! We're thrilled he left such a positive impression on you. His professionalism, courtesy, and knowledge made your car-buying experience exceptional. At Norman Hyundai, we strive to ensure that every interaction exceeds expectations, and Kai is a shining example of that commitment. Your detailed feedback is greatly appreciated, and we'll surely pass on your kind words to Kai. Thank you for choosing Norman Hyundai, and we look forward to any future opportunities to assist you! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for taking the time to share your positive experience at Norman Hyundai. We're thrilled to hear that our team provided you with an easy and hassle-free car buying process from start to finish. It's great to know that our sales representative, Malachi, was able to assist you professionally while being friendly and accommodating. At Norman Hyundai, we take pride in our commitment to providing excellent customer service. We aim to make the car-buying process as straightforward and transparent as possible, and we're delighted to hear that we met your expectations. We appreciate your business and thank you for choosing Norman Hyundai as your preferred dealership. If there's anything else we can do for you, please don't hesitate to contact us. We look forward to serving you again in the future. Servicing You and Nothing Else! The Norman Hyundai Team

Norman Hyundai responded

Thank you for taking the time to share your experience with us! We're thrilled that you found our selection of cars to your liking and appreciated our pricing and customer service. Malachi will be delighted to know he made a positive impression on you. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Hey there! Thank you for the awesome review! 🚗 Malachi and Victoria are thrilled to have been part of your first car-buying adventure and to have made it stress-free for you. They're the dynamic duo! And of course, Jake, who is in finance, deserves a big high-five for keeping everything running smoothly. We hope you're enjoying your new ride, and if you ever need anything, we're here for you! Servicing You and Nothing Else! Your team at Norman Hyundai!

Norman Hyundai responded

Thank you for taking the time to share your positive experience with Malachi at Norman Hyundai! We are thrilled to hear he was unique and extraordinary in helping you and your family. Our team takes pride in providing exceptional customer service, and it's lovely to know that Malachi went above and beyond to assist you. We appreciate your business and look forward to serving you in the future. Please don't hesitate to reach out if you need any further assistance. Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for sharing your experience with us! We're thrilled that Malachi provided exceptional service and made your first leasing experience smooth and easy. It's lovely to know that our email and text communication options were helpful for you, especially considering your auditory processing issues. We understand the importance of accommodating our customers' needs and preferences, and we're glad we could provide you with a hassle-free experience. Enjoy your new vehicle, and if you ever need anything in the future, don't hesitate to reach out to us! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for sharing your feedback with us. We're glad that Malachi provided you with excellent service and transparency during your vehicle search. It's important to us that our customers feel heard and informed throughout the process. However, we're deeply concerned about your experience with our financing department. We want to assure you that our dealership does not tolerate deceitful and underhanded tactics. Our finance department provided you with full details and did not attempt the actions stated in your allegations. We apologize for any inconvenience or frustration caused by the finance representative's behavior and the unnecessary delay in finalizing your paperwork. This is certainly not the level of service we strive to provide. Your feedback is invaluable to us, and we will address these concerns internally to ensure that all of our customers receive the respectful and efficient service they deserve. Thank you for bringing this to our attention, and please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to make things right. Serving You and Nothing Else! Your team at Norman Hyundai