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Normandin Chrysler Jeep Dodge RAM Fiat

San Jose, CA

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Reviews
Vehicles
5.0
49 Reviews
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900 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 49 reviews

October 21, 2026

I’ve always taken my car to this dealership for maintenance since I bought it in 2017 and they’ve always taken care maintenance needs. very professional and quality work no complaints. More

by jbyrnes66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 21, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

Thank you for being such a loyal customer and sharing your positive feedback! We truly appreciate your business over the years. See you next time at Normandin Chrysler Dodge Jeep Ram FIAT Service Center!

October 16, 2026

Been coming here for service for over 25 years. Jason is one of the main reasons I keep coming back. I trust him for his customer service and honesty. More

by W. Campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Horwood
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Oct 16, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

We're proud to have you as a longtime customer, and we will be sure to pass along your gratitude to Jason. Thank you for your support! -Normandin Chrysler Dodge Jeep Ram FIAT

September 04, 2026

Service manager Jason is the best for over 20 years. Honest,sincere,trusworthy,I will always Come back to jason harwood.9/2/2026 More

by KENNETH@ FED EX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harwood
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Sep 04, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

Thank you for your kind words! We are so happy to hear Jason has provided you with such good care over the years. We look forward to taking care of you again in the future - see you next time! - Normandin Chrysler Dodge Jeep Ram FIAT

August 29, 2026

Good service from Jason . .. he knows me well. Oil and Filter. Under side check up / Oil leaks. RNB. More

by RNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason/Service
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Aug 31, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

Thank you for sharing your feedback about Jason and our service team! We are happy you chose Normandin Chrysler Dodge Jeep Ram FIAT, and we hope to see you again down the road!

August 27, 2026

Fast turnaround in fixing issues. Friendly staff and very welcoming. Highly recommend bringing your vehicle. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 28, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

Cynthia, we appreciate your feedback and recommendation of our friendly and welcoming service team here at Normandin Chrysler Dodge Jeep Ram FIAT. If you need anything else, let us know. Safe travels!

August 25, 2026

Best experience ever , the whole process pretty quick , just called that morning I asked exactly what I was looking for it and they have it , drove there, did the paper work and leave with my dream car RED More

by Laura De Mata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Si
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Aug 26, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

Laura, thank you for sharing your love for your new car! Congratulations on your new 2026 Jeep Gladiator Rubicon! We'll make sure to pass along your awesome feedback to the team. Thank you for choosing Normandin Chrysler Dodge Jeep Ram FIAT.

August 23, 2026

Salesman was professional and quite amiable. .Manager was accommodating and made my experience comfortable and cool More

by donamuzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 25, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

We are thrilled to hear that our team made your experience comfortable and enjoyable. Thank you for choosing Normandin Chrysler Dodge Jeep Ram FIAT and for sharing such positive feedback!

August 19, 2026

They have excellent customer service. justin always takes care of my service needs he is always professional and knowledgeable. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 19, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

Chris, we're so pleased to hear about your positive experience with Justin! We truly appreciate your feedback! Thank you for choosing Normandin Chrysler Dodge Jeep Ram FIAT!

August 19, 2026

Justin in service is a true professional. Great happy demeaner and well versed in RAM service. Efficient, easy to work with. Pleasant, efficient experience. Thanks Justin! 2026 RAM Bighorn, More

by Berto8020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
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Aug 19, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

We’re so happy to read this review! Thank you for sharing your feedback about Justin, and we’ll be sure to share your comments with him. - The Normandin Chrysler Dodge Jeep Ram FIAT Team

August 17, 2026

I am Very impressed with their time estimates and notifications as to when my car will be completed in service. More

by Doug K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao
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Aug 18, 2026 -

Normandin Chrysler Jeep Dodge RAM Fiat responded

Doug, thank you for sharing your feedback about the team's efficiency and communication during service at Normandin Chrysler Dodge Jeep Ram FIAT. See you next time!

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