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Norris Honda
Baltimore, MD
217 Reviews
Norris Honda has been a locally owned and operated dealership group since 1917. In addition to being one of the longest-standing dealerships in Maryland, Norris Auto Group has also been named to the Inc. 500 | 5000 list twice, making us the fastest-growing dealership group in Maryland. At Norris Honda, we genuinely care about our customers. All of our employees, from our owner down, listen to you and will act on what we hear. Our mission is to provide the best product, price, and service in a way that results in unsurpassed customer and employee relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 217 reviews
May 04, 2024
Amazing customer service! We were shown consideration and respect! We would highly recommend this business especially for used vehicles . We were shown consideration and respect! We would highly recommend this business especially for used vehicles . More
by Bonnie Hendershot
Employees Worked With
Wilson Gilbert
Helpful April 24, 2024
Everyone at Norris is friendly and very helpful. They make buying a car easy. We have purchased 4 Honda's from Norris. They make buying a car easy. We have purchased 4 Honda's from Norris. More
by twlamond
April 21, 2024
Very friendly and helpful! Great experience for buying a new car! I highly recommend Norris! Great experience for buying a new car! I highly recommend Norris! More
by Nurban5
March 28, 2024
Had a very pleasant car buying experience at this dealership. Our salesman Eric was very helpful, not pushy and very courteous. The whole process went smoothly. dealership. Our salesman Eric was very helpful, not pushy and very courteous. The whole process went smoothly. More
by patricia7625
Employees Worked With
February 28, 2024
Very accommodating and seemingly fair - communication is consistent and people are very friendly. Would recommend to others consistent and people are very friendly. Would recommend to others More
by crumblingj
Employees Worked With
February 27, 2024
Paul and the rest of the team are so friendly and accommodating buying a car is actually a fun experience. Eric was great, has a great personality and very professional. This is our fourth car and ca accommodating buying a car is actually a fun experience. Eric was great, has a great personality and very professional. This is our fourth car and can’t see going anywhere else!! More
by Dee
February 26, 2024
Had a great experience. Sean was very helpful with showing us the ins and outs of the car. Sean was very helpful with showing us the ins and outs of the car. More
by Mark.long
Employees Worked With
February 26, 2024
This is a great dealership. The process was nice and smooth. Eric is an awesome person first and salesperson second. He made my wife and I feel welcome with the car buying exper The process was nice and smooth. Eric is an awesome person first and salesperson second. He made my wife and I feel welcome with the car buying experience and catered to what we were looking for vs trying to sell us something we did not want. More
by burve227
Employees Worked With
February 22, 2024
I love honda dealership they help always their customer specially Eric he always help me whenever i need with my car specially Eric he always help me whenever i need with my car More
by gorve
Employees Worked With
February 20, 2024
I bought a,21 jeep gladiator from the used car division. Sales side crew awesome. The jeep had the service start/stop system light on. When I got the vehicle back the light came back on after 10min of Sales side crew awesome. The jeep had the service start/stop system light on. When I got the vehicle back the light came back on after 10min of driving. I called the service depth to advise them and had to leave a message. That was approx 1600hrs. No response as of 1900hrs. Driving the vehicle that evening the headlights and interior light were pulsating. I popped the hood when I got home to find the positive side of the battery loose and the negative side nit even connected. I will not be returning to this service center ever. More
by Fire8909
Employees Worked With
Service dept
