Frustrating experience. I had completed all the financial forms on line before I went to dealership. Once I got there they made me start filling them out again. The sales guy said they never received the forms. I knew that was not true because the lease guy called me and said he had the forms and told me what the buy out price and monthly payment would be. After I raised cane, the sales guy suddenly found the on-line application. Lease guy had said they could do it in about an hour or so. I was there four hours after driving three hours to get there.