North Bakersfield Toyota

In 1986½ I purchased a brand new Targa top Toyota Supra and the first time in the service department hear in Bakersfield the dealership destroyed the paint on both removable roof panels. I agreed to Supra and the first time in the service department hear in Bakersfield the dealership destroyed the paint on both removable roof panels. I agreed to let them paint the panels and within a year they were fading and didn’t match the balance of the car. Fast forward to now and I finally decided to try to purchase another Toyota. I purchased a Camry two weeks ago and had to take it in for installation of the balance of my balance of my accessories. I dropped off my perfect showroom fresh Camry and when I came back 8 hours later I was given a used looking car with a 6” scratch on the trunk lid. Now they want to paint the trunk lid; here I go again, North Bakersfield Toyota’s service department delivers extremely poor service. Toyota makes a fine vehicle, North Bakersfield Toyota sales staff is helpfull, the sales staff's support is very bad (it took 2 hours to purchase my car for cash) but DO NOT USE THEIR SERVICE DEPARTMENT. More

In my 25+ years of buying and/or leasing either a Nissan or Toyota I have never experienced the level of service from any other dealership like I did here. The level of professionalism and customer service or Toyota I have never experienced the level of service from any other dealership like I did here. The level of professionalism and customer service was remarkable. Having been in the customer service business myself (both at a Corporate and store level) I know some qualities cannot be taught. You either have it or you don't. Literally everyone dealt with had that special something. It also appears like they really care about each other (like a family). I suspect that must start at the top level. KEEP UP THE GOOD WORK!!!!!!!!!!!! More

GREAT EXPERIENCE! Greg and the rest of the dealership was professional and easy to work with. It was a great buying experience...easy! I would recommend North Bakersfield Toyota to anyone looking to purchase professional and easy to work with. It was a great buying experience...easy! I would recommend North Bakersfield Toyota to anyone looking to purchase a new or used vehicle and wants a great experience while doing so. Thanks! More