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North Bay GMC Cadillac

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.1
402 Reviews
Welcome to North Bay's DealerRater page. We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service. Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership. If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com. THANK YOU for shopping with us!
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720 Northern Boulevard

Great Neck, NY

11021

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Showing 402 reviews

July 16, 2025

The entire staff is very courteous and customer oriented. Always a pleasure dealing with Will. He takes the time to explain everything and keeps me informed. More

by DLPRIOLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jul 16, 2025 -

North Bay GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 16, 2025

My husband and I worked with the salesman Petar A. to buy our Cadillac Escalade this past week and he was an absolute gem. He treated us like family and was very honest with us from the start. This wa More

by JITHUJACOB81
Recommend Dealer
Yes
Employees Worked With
Petar
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Jul 16, 2025 -

North Bay GMC Cadillac responded

Thanks for your feedback on your recent visit to North Bay GMC Cadillac . It's great to hear that we were able to assist you and that you had such a positive experience.

July 16, 2025

Staff were understanding and helpful service time was great The service drivers were excellent couldn’t ask for better service More

by Pej1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2025

Very nice very clean they explained everything had a bottle of water my always a good experience More

by MICKNWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 15, 2025 -

North Bay GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac .

July 15, 2025

I went on a very very hot day. I had to have a quick appointment, my inspection had expired. . My a/c had died at home. Even on that scorching day,. employee faces were smilin More

by didipidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names. The employees were personable.
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Jul 15, 2025 -

North Bay GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing North Bay GMC Cadillac . We look forward to having you as one of our valued customers for many more years to come!

July 15, 2025

Check in was easy, great customer service in dropping me off and picking me up when my car was ready. More

by sandy94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keyen
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Jul 15, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2025

Quick service, nice representatives, convenient and kept me informed throughout the process, would recommend Keyon (not sure spelling) was great More

by cklevy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keyon (spelling?)
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Jul 15, 2025 -

North Bay GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2025

I scheduled the appointment as a service while you wait. When Checked in they said it would be ready in he afternoon They did not repair the navigation issue and said that I would have to pay for that even More

by MARCELAJOLIVETTEDDS
Recommend Dealer
No
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Jul 15, 2025 -

North Bay GMC Cadillac responded

Thank you for sharing your experience with us, Marcela. I understand your concerns regarding the navigation issue and the wait for service at North Bay Cadillac Buick GMC. We take warranty matters seriously. I encourage you to reach out to me directly so we can discuss this further. Your feedback is appreciated, as it helps us improve our services. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

July 12, 2025

I had a few issues that needed to be resolved along with an inspection. The staff were great and my items were taken care of. Thank you More

by AA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kion
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Jul 12, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 12, 2025

I have continually had a great experience at North Bay service. This is my 4th SUV and am very happy with the dealership and service. More

by Lablalal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William at Service
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Jul 12, 2025 -

North Bay GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing North Bay GMC Cadillac !

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