Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

North Bay GMC Cadillac

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.3
553 Reviews
Welcome to North Bay's DealerRater page. We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service. Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership. If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com. THANK YOU for shopping with us!
Contact Dealership

720 Northern Boulevard

Great Neck, NY

11021

Directions

By Type

Showing 553 reviews

July 11, 2026

Excellent I had a great experience and will continue to do business with north Bay Cadillac More

by WILLPAYNE9
Recommend Dealer
Yes
Employees Worked With
Beth
Report | Print
Jul 11, 2026 -

North Bay GMC Cadillac responded

What a pleasure to hear that your Cadillac Escalade ESV service went so smoothly. We look forward to welcoming you back for your next visit.

July 08, 2026

I love the dealership, my husband and I husband have been customer's for many years now! Laura has been beyond helpful and makes herself available all the time!!!!! She is extremely knowledgeable about the v More

by Nysa0015
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Jul 08, 2026 -

North Bay GMC Cadillac responded

Thank you for trusting us for so many years. Congratulations on leasing your new Cadillac Escalade ESV; we’re delighted our knowledgeable team and friendly service continue to impress. We look forward to serving you again.

July 02, 2026

Friendly and professional. Easy to work with. Made the entire process easy and convenient. Thanks More

by Rmazzurco314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo
Report | Print
Jul 02, 2026 -

North Bay GMC Cadillac responded

We’re delighted to hear our team made buying your Cadillac XT5 easy and convenient. Enjoy your new vehicle and feel free to reach out if we can assist you down the road.

July 02, 2026

Very friendly and easy to work with. The experience was seamless and a pleasure to do business with More

by Rmazzurco314
Recommend Dealer
Yes
Employees Worked With
Marcelo
Report | Print
Jul 02, 2026 -

North Bay GMC Cadillac responded

It’s great to hear our team made the leasing process effortless for you. Enjoy your new Cadillac and let us know if you have any questions down the road.

June 28, 2026

Great service. Worked with me to find car and pricing that I needed. Courteous and accommodating More

by Allison.roditi
Recommend Dealer
Yes
Employees Worked With
Dan Cunningham
Report | Print
Jun 28, 2026 -

North Bay GMC Cadillac responded

Thank you for sharing your experience. We’re pleased our team made the process courteous and adaptable while helping you find a Cadillac that fit your needs. Congratulations on your new Cadillac lease and please let us know if you need anything else.

Jun 29, 2026 -

North Bay GMC Cadillac responded

Thank you for your wonderful review, Allison! I’m thrilled to hear that you had a great experience with us at North Bay GMC Cadillac. It's always our goal to provide courteous and accommodating service while helping you find the perfect vehicle at the right price. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac GMC

June 13, 2026

I brought the car in and when i came to pick it up it was scratched and interior was much dirtier. I left it the manager David took care of it and gave it back to me spotless as if it was new More

by MLEW98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2026 -

North Bay GMC Cadillac responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the condition of your vehicle when you picked it up. I'm glad to hear that David was able to address your concerns and return your car to you in excellent condition. We strive for high standards at North Bay Cadillac GMC and your input helps us improve. Please feel free to reach out if you have any further concerns or need assistance in the future. We look forward to assisting you again in the future. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac GMC

May 23, 2026

My wife and I have been buying or leasing cars for decades. Our Cadillac Lyriq lease was ending and we decided on an Optiq. We priced it at several dealerships and then were recommended to see Frances More

by LikeLeasing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco Bentivedo
Report | Print
May 23, 2026 -

North Bay GMC Cadillac responded

We are delighted that the process of securing your new Cadillac OPTIQ was so smooth and met your expectations. Your decades of loyalty to our brand are truly appreciated. Enjoy the bells and whistles you selected, and feel free to let us know if you need further assistance.

October 01, 2025

The Service center was great. People are friendly and communicate well. My car was repaired and returned timely. More

by SJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia
Report | Print
Oct 01, 2025 -

North Bay GMC Cadillac responded

Thank you for your review! I'm glad to hear that you had a great experience at North Bay Cadillac Buick GMC's service center. Our team takes pride in providing friendly and effective communication while ensuring timely repairs. We look forward to assisting you again in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

September 25, 2025

Always friendly, detailed and pleasure to work with. Explain all services needed and upcoming. I usually wait for my vehicles service who’s is the standard oil change tire rotation etc. comfortable loun More

by CHRYSTENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

North Bay GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing North Bay GMC Cadillac. We look forward to having you as one of our valued customers for many more years to come!

September 22, 2025

Will Robertson and his team are always a pleasure to deal with. They are very pleasant, helpful and customer oriented. More

by DLPRIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Robertson
Report | Print
Sep 23, 2025 -

North Bay GMC Cadillac responded

Thank you so much for your kind words! We’re glad to hear that Will Robertson and his team made your experience such a pleasant one. We truly appreciate your feedback and look forward to serving you again in the future! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

1
2
...
56