North Bay GMC Cadillac

Best experience ever! Great courteous service in a Best experience ever! Great courteous service in a friendly atmosphere. John is a GREAT salesman-he asked what we were looking for and didn't try Best experience ever! Great courteous service in a friendly atmosphere. John is a GREAT salesman-he asked what we were looking for and didn't try to pressure us into something more than what we needed or wanted in our Cadillac SRX. I've walked into many dealerships and felt that pressure from the salesman the moment I opened the door...not here. That kind of service leaves an ipmression on me. I would not hesitate recommending Northbay to any of my friends or family. In addition to John the service and courtesy provided by Mr. Colotti was outstanding. More

Mr. Campanelli made our buying experience as pleasant and easy as it could possibly be. I have no problem recommending North Bay Cadillac to anyone in the market for a quality automobile at a fair price wit easy as it could possibly be. I have no problem recommending North Bay Cadillac to anyone in the market for a quality automobile at a fair price with outstanding service. More

John was great and very helpful, very friendly and a pleasure to deal with hope to do business with him again, overall just a great experience dealing with Northbay Cadillac pleasure to deal with hope to do business with him again, overall just a great experience dealing with Northbay Cadillac More

John and Richard were absolute pleasures to work with. The dealership is a wonderful facility. Very knowledgable and courteous. Excellent price. Highly recommend North Bay! The dealership is a wonderful facility. Very knowledgable and courteous. Excellent price. Highly recommend North Bay! More

John Campanelli was incredibly knowledgeable about the car, the deals, the market and all sales and purchasing options. His non-pressure atittude, and availability (would come in any time, mobile phone, car, the deals, the market and all sales and purchasing options. His non-pressure atittude, and availability (would come in any time, mobile phone, personal email, etc) sealed the deal. DJC More

GREAT PERSONALITY.HONEST TO DEAL WITH. COMPLETELY KNOWLEDGEABLE WITH THE VEHICLE I BOUGHT. WENT TO GREAT LENGTHS TO GIVE US OUTSTANDING SERVICE. HE MAE OUR BUYONG EXPERIENCE A PLEASURE RATHER THAN KNOWLEDGEABLE WITH THE VEHICLE I BOUGHT. WENT TO GREAT LENGTHS TO GIVE US OUTSTANDING SERVICE. HE MAE OUR BUYONG EXPERIENCE A PLEASURE RATHER THAN A HASSLE. More

This dealership is as low, lying and unethical as it gets. They wrote me a letter saying that they had a specific need for 'three' of my specific car (year and model). The assistant manager called me an gets. They wrote me a letter saying that they had a specific need for 'three' of my specific car (year and model). The assistant manager called me and basically made an offer on the phone, asked me detailed questions about the car and told me when he would be there so that I could come by. When I did stop by, he hid in his office while one of the salespeople nervously informed me that the letter was simply a ploy to get me in and sell me a new car. Most amazingly, they did not really want to buy my car at all! A classic bait and switch!! They were incompetent and non-responsive when I bought my car from them a couple of years ago, allowing a temporary plate's date to lapse and refusing to help me as my new $80,000 Escalade became useless until I received permanent plates. I had resolved never to go back and should have listened to myself. Be smarter than me. Stay away. More

Very fair and upfront. The price was fair. You have to expect that the dealer has to make some profit. Unlike other dealers I have dealt with in the past there were no "games". No was no, and no hidden expect that the dealer has to make some profit. Unlike other dealers I have dealt with in the past there were no "games". No was no, and no hidden fees were added later on. I felt they would stand behind their product. I would definitely do business with them again. Ray took care of everything including my insurance with my company. I felt like I was dealing with a classy group, not shifty types. More

I now have owned two Caddy's my first was an SRX , and currently a CTS. The dealership has always been helpfull, pleasant, and easy to work with. Barry has shown excellent knowledge and a true welcoming currently a CTS. The dealership has always been helpfull, pleasant, and easy to work with. Barry has shown excellent knowledge and a true welcoming spirit, whenever I have brought a vehicle for service. Keep up the good work! More