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North Bay GMC Cadillac
Great Neck, NY
426 Reviews
Welcome to North Bay's DealerRater page.
We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service.
Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership.
If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com.
THANK YOU for shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 426 reviews
December 03, 2011
John and Richard were absolute pleasures to work with. The dealership is a wonderful facility. Very knowledgable and courteous. Excellent price. Highly recommend North Bay! The dealership is a wonderful facility. Very knowledgable and courteous. Excellent price. Highly recommend North Bay! More
by Caddy1010
Employees Worked With
John campanelli, Richard Cohen, John Campanelli
December 03, 2011
John Campanelli was incredibly knowledgeable about the car, the deals, the market and all sales and purchasing options. His non-pressure atittude, and availability (would come in any time, mobile phone, car, the deals, the market and all sales and purchasing options. His non-pressure atittude, and availability (would come in any time, mobile phone, personal email, etc) sealed the deal. DJC More
by ford
Employees Worked With
John Campanelli, John Campanelli
December 02, 2011
GREAT PERSONALITY.HONEST TO DEAL WITH. COMPLETELY KNOWLEDGEABLE WITH THE VEHICLE I BOUGHT. WENT TO GREAT LENGTHS TO GIVE US OUTSTANDING SERVICE. HE MAE OUR BUYONG EXPERIENCE A PLEASURE RATHER THAN KNOWLEDGEABLE WITH THE VEHICLE I BOUGHT. WENT TO GREAT LENGTHS TO GIVE US OUTSTANDING SERVICE. HE MAE OUR BUYONG EXPERIENCE A PLEASURE RATHER THAN A HASSLE. More
by seysyl
Employees Worked With
michael sterling
September 24, 2011
This dealership is as low, lying and unethical as it gets. They wrote me a letter saying that they had a specific need for 'three' of my specific car (year and model). The assistant manager called me an gets. They wrote me a letter saying that they had a specific need for 'three' of my specific car (year and model). The assistant manager called me and basically made an offer on the phone, asked me detailed questions about the car and told me when he would be there so that I could come by. When I did stop by, he hid in his office while one of the salespeople nervously informed me that the letter was simply a ploy to get me in and sell me a new car. Most amazingly, they did not really want to buy my car at all! A classic bait and switch!! They were incompetent and non-responsive when I bought my car from them a couple of years ago, allowing a temporary plate's date to lapse and refusing to help me as my new $80,000 Escalade became useless until I received permanent plates. I had resolved never to go back and should have listened to myself. Be smarter than me. Stay away. More
by mkr
Employees Worked With
Bob Genzer, Richard Cohen
July 26, 2011
Very fair and upfront. The price was fair. You have to expect that the dealer has to make some profit. Unlike other dealers I have dealt with in the past there were no "games". No was no, and no hidden expect that the dealer has to make some profit. Unlike other dealers I have dealt with in the past there were no "games". No was no, and no hidden fees were added later on. I felt they would stand behind their product. I would definitely do business with them again. Ray took care of everything including my insurance with my company. I felt like I was dealing with a classy group, not shifty types. More
by creedmoor
Employees Worked With
Ray Shain, Joe Trombeletto
November 04, 2008
I now have owned two Caddy's my first was an SRX , and currently a CTS. The dealership has always been helpfull, pleasant, and easy to work with. Barry has shown excellent knowledge and a true welcoming currently a CTS. The dealership has always been helpfull, pleasant, and easy to work with. Barry has shown excellent knowledge and a true welcoming spirit, whenever I have brought a vehicle for service. Keep up the good work! More
by tekexec
Employees Worked With
Barry, Barry Weingart
