North Bay GMC Cadillac - Service Center

The entire staff is very courteous and customer oriented. Always a pleasure dealing with Will. He takes the time to explain everything and keeps me informed. Always a pleasure dealing with Will. He takes the time to explain everything and keeps me informed. More

Very nice very clean they explained everything had a bottle of water my always a good experience bottle of water my always a good experience More

I went on a very very hot day. I had to have a quick appointment, my inspection had expired. . My a/c had died at home. Even on that scorching day,. employee faces were smilin I had to have a quick appointment, my inspection had expired. . My a/c had died at home. Even on that scorching day,. employee faces were smiling Not mine. . Not a surly person around. Dealership was nice. Employees have social skills. Service was effective, no problems.! Smooth as glass on that hot day. More

Check in was easy, great customer service in dropping me off and picking me up when my car was ready. off and picking me up when my car was ready. More

Quick service, nice representatives, convenient and kept me informed throughout the process, would recommend Keyon (not sure spelling) was great me informed throughout the process, would recommend Keyon (not sure spelling) was great More

I scheduled the appointment as a service while you wait. When Checked in they said it would be ready in he afternoon They did not repair the navigation issue and said that I would have to pay for that even When Checked in they said it would be ready in he afternoon They did not repair the navigation issue and said that I would have to pay for that even though it's under warranty and it didn't start malfunctioning until they performed the previous recall. Offered to wash the vehicle and returned in the afternoon unwashed. More

I had a few issues that needed to be resolved along with an inspection. The staff were great and my items were taken care of. Thank you an inspection. The staff were great and my items were taken care of. Thank you More

I have continually had a great experience at North Bay service. This is my 4th SUV and am very happy with the dealership and service. service. This is my 4th SUV and am very happy with the dealership and service. More

William was great. Laid out all the options and got the truck serviced promptly! Thank you. See you next time. Brian. Laid out all the options and got the truck serviced promptly! Thank you. See you next time. Brian. More

extremely unprofessional no one knows what the other person is doing horrible service i wish I could give them a lower rating do not use them thats all i can say person is doing horrible service i wish I could give them a lower rating do not use them thats all i can say More