North Bay Imports Inc

Great Experience! I picked up my 2017 A8L yesterday and I had such an easy and comfortable experience with the team at North Bay Imports. Brice, Tiffany and Jon made t I picked up my 2017 A8L yesterday and I had such an easy and comfortable experience with the team at North Bay Imports. Brice, Tiffany and Jon made this car buying experience totally easy and comfortable. The dealership is not a glitzy location, just down to earth people who cared about helping me find my new car. The car was immaculate when I picked it up and delivered with a smile. I'll definitely do business here again when the need arises. Lots of choices in cars and well priced with a friendly helpful staff. What more could you want in a dealership? More

Car Curators I am in the market for a high-performance car and traveled 40 minutes to this dealership (collection) to look at a specific car. I was told that the c I am in the market for a high-performance car and traveled 40 minutes to this dealership (collection) to look at a specific car. I was told that the car does not go on test drives until you commit to buy it. Pretty arrogant. I buy a car every 1-2 years but apparently this place is not interested in selling cars. Buyer beware. More

Great overall experience from demo to delivery! Last purchased a Mercedes C300 in 2014, and returned in October 2019 to trade-in for a 2017 C43-AMG with only 3,900 miles on it. Jon and Jackson were Last purchased a Mercedes C300 in 2014, and returned in October 2019 to trade-in for a 2017 C43-AMG with only 3,900 miles on it. Jon and Jackson were a pleasure to deal with - knowledgeable, professional and very accommodating. The car was meticulously detailed and prepped when I picked it up. Overall, fantastic vehicle and great experience. 100% satisfied! Dave - Enfield, CT More

Great overall experience I was looking to replace my 2014 A6 and North Bay had this really interesting 2017 S6 for sale. I live in PA and work in Northern NJ so wanted to make I was looking to replace my 2014 A6 and North Bay had this really interesting 2017 S6 for sale. I live in PA and work in Northern NJ so wanted to make sure the car was worth making the trip up to CT. Emailed Jon on a Saturday asking for more photos and got a response that afternoon with the car in bright sunshine. Looked great and drove up on Monday to take a test drive. The car was exactly as described so I sat down with Jon to discuss terms. They were very clear up front that they are a 'no haggle' dealership. That wasn't a problem with the price of the S6 as KBB considered the price to be fair. Especially after their pre-delivery inspection. However, and this is my only real negative comment, you do have to be careful about your trade-in offer as that is negotiable. Not sure I did the optimal bargaining on that part. Obviously, that wasn't critical as I ended up purchasing the car. Scheduled to pick up the car that Friday and it was waiting for me when I arrived. They state that they will replace any item on the car that doesn't have at least 60% of the expected service life remaining. In my case, that included replacing the front brake pads and rotors (expected for the mileage), tires, windshield wipers, cabin air filters and an oil change. (Which was one of the reasons that I wasn't too worried about the trade-in value.) They even replaced the floor mats. You are getting a car that from a mechanical perspective, is almost in the same shape as it was when originally purchased. Took less than an hour to complete the paperwork. Was a pleasure to drive home and later on a trip to VA. Later, I did notice that the cap on the knob used to adjust the instrument panel lights was missing and emailed Jackson. He talked to his service manager and sent a replacement in the mail the following day. Overall, I can say the buying experience was much better than the last couple of purchases I made from Audi dealers. No surprises and everything went smoothly. I have no reservations recommending North Bay as a location for a used car purchase. More

Great tem. Very accommodative. Great car. I found North Bay Imports on CarGurus. What they the car they advertised was exactly what they had. There were a few details that needed to be addre I found North Bay Imports on CarGurus. What they the car they advertised was exactly what they had. There were a few details that needed to be addressed, and NBI did exactly what they said they would do. Replaced anything that was slightly damaged or needed repair, and made me feel as if I was buying a new car. They accommodated me for a test drive on a Sunday, as that was the only time I had to make the 4 hr. drive. Normally, they are closed on Sundays, but there was someone there waiting for me with a smile, and not there begrudgingly. That went a long way, and made me feel important. More

Very comfortable buying experience . They took the time to help us find the perfect car, and we were picky. Car was delivered in beautiful condition as promised. Very happy! Thanks . They took the time to help us find the perfect car, and we were picky. Car was delivered in beautiful condition as promised. Very happy! Thanks to all! More

Outstanding service, great prices I had been searching for a very specific car and Jon the sales manager at North Bay Imports definitely knew more about the Audi I wanted compared to a I had been searching for a very specific car and Jon the sales manager at North Bay Imports definitely knew more about the Audi I wanted compared to anyone else I spoke with. I had never bought a car from 300+ miles away but Jon and everyone else at North Bay made it easy. They kept every promise and delivered outstanding customer service. Highly recommend! More

Great Experience We were looking for a low mileage Audi and saw a nice Q5 at North Bay Imports. Since we are from NJ, I first spoke to Jon over the phone and he said We were looking for a low mileage Audi and saw a nice Q5 at North Bay Imports. Since we are from NJ, I first spoke to Jon over the phone and he said the Q5 was in excellent condition. so I put a deposit ($500) to hold the car for a few days. At the dealership, Jon and his team were very professional and the Q5 was perfect, it was a no hassle experience. I would highly recommend North Bay Imports, Jon and his team. More

Great knowledge and good inventory Terrific and knowledgeable sales team selling a great inventory of well maintained cars. This is the second purchase from North Bay and I highly reco Terrific and knowledgeable sales team selling a great inventory of well maintained cars. This is the second purchase from North Bay and I highly recommend them, honest and car I purchased exceed my expectations. More