I have been looking for an good priced low mileage Audi A5 for a few months. I live in Vermont and there is not to many options in a 100 mile radius for what I was looking for. I expanded my search and located North Bay Imports. They had the vehicle I was looking for. I was hesitant at first as I was not willing to make multiple trips to CT. I called and Jon assured me that the car would be immaculate with no problems and I would be satisfied. I placed my deposit over the phone and deal was done within 5 min. No haggle price and honest. I was notified that my car was ready and made the trip down. I was there less than an hour and driving home. Car was exactly how described, and they even put on 4 new tires and changed back breaks. A week later I tried to use my windshield washer fluid and found that it was not working. I sent Jon a quick e-mail on what he thought. He replied quickly and informed me that he believed that the washer fluid may be frozen. (This was a Florida car). He asked me to try something and low and behold no problems. I just had my car state inspected at the local Audi dealer and had them poke around and car is in excellent condition. Car buying is a stressful event and I have never had an easier experience in my life. I would diffidently buy from them again or encourage anyone to look here for any Audi, BWM, or Mercedes.