North Central Ford

Great Purchase Experience Saw a used truck I liked on the website. Sent an online inquiry to verify if the truck was still available. Got a nice email and text from Josh confi Saw a used truck I liked on the website. Sent an online inquiry to verify if the truck was still available. Got a nice email and text from Josh confirming it was. We discussed a mutually beneficial day/time to come by for a test drive (I live about 30 miles from this dealership). Drove the truck and really liked it. Got a trade-in quote for my current truck and some estimated payments on financing the difference. Went home and talked with wife. We'd been badly burned on a used vehicle a couple of years back by a different dealer, one who hid some serious issues. As a result, asked Josh if we could get a mechanic to check it out. He welcomed it. The mechanic showed up and Josh pointed him to the right truck, and they had a great interaction (Josh is a very personable and down-to-earth person). The mechanic gave me a clean bill-of-health, so Josh and I coordinated calendars again for me to come in and finalize the deal. I got a good truck for a fair price, a respectable trade-in value, and a reasonable financing deal. My total in-person time at the dealership was probably about 2 - 3 hours across the two visits (and some of that was the test drive). Josh was great at communicating electronically, which was ultra-convenient (especially since I live so far away from the dealership). I have nothing but good things to say about my experience with North Central Ford, and will recommend them to others. More

North Central Ford Service Department I been going to North Central Ford for years and their service department is outstanding. Jim Ayo, service advisor, is top notch! All other service a I been going to North Central Ford for years and their service department is outstanding. Jim Ayo, service advisor, is top notch! All other service advisors rate equal when Jim is not available. Gary Davis, Service Director, does a great job managing the department and makes himself available for customers as well as provide valuable tips related to the vehicles. The whole service department is excellent! More

Years of great service! I have taken my vehicles to NCFord for many years and keep going back due to the dedicated service staff and good work on my vehicle. I highly recomme I have taken my vehicles to NCFord for many years and keep going back due to the dedicated service staff and good work on my vehicle. I highly recommend this dealership--I buy all my cars from them as well!! More

Great Sale person experience Red Redmond was very attentive and informative... He worked with me to try to get the best deal. The only criticism that I have and it’s nor towards R Red Redmond was very attentive and informative... He worked with me to try to get the best deal. The only criticism that I have and it’s nor towards Red but the financial guy Michael Potocki seems very fake. He tries to be sympathetic but failing at it. Seemed self centered and very un attentive. Red should teach him some customers service skills, but maybe his stuck up attitude would never appreciate it. Keep him in the back... More

Easy to work with for new car sales Easy to search inventory to see what options there are for you see your choices a long with the prices. Thanks and regards from Shane Easy to search inventory to see what options there are for you see your choices a long with the prices. Thanks and regards from Shane More

Awesome car buying experience North Central Ford is an outstanding car dealership. They will go out of their way to ensure you are completely satisfied with your car purchase. Very North Central Ford is an outstanding car dealership. They will go out of their way to ensure you are completely satisfied with your car purchase. Very knowledgable and professional salesmen, yet down to earth and comfortable to work with. Great place to buy a car. More

3000 mile service I got my car from fleet it is the way to shop. Ordered just what we wanted. Fast, pleasant, coupon, 40 min./ good coffee/ got in before appt. time. I got my car from fleet it is the way to shop. Ordered just what we wanted. Fast, pleasant, coupon, 40 min./ good coffee/ got in before appt. time. More

Special Delivery My family has been purchasing our Ford vehicles from North Central Ford for 20 years. I believe this Edge brings our total close to 19 vehicles. Dou My family has been purchasing our Ford vehicles from North Central Ford for 20 years. I believe this Edge brings our total close to 19 vehicles. Doug Miller has always been our contact person. He is like family. Can’t imagine buying a vehicle without talking to Doug first. This new Edge ST is my second purchase from Anvar in two years. He is such a personable and engaged sales person. He asks and listens to what his clients what and then, he delivers. Literally! He found the specific vehicle I wanted and then after our negotiations, he delivered the Edge to my home in the beautiful Texas Hill Country. North Central Ford is lucky to have such a dedicated employee. Thank you Doug and Anvar for being such a caring individuals. And thank you Micheal and Neal for all your assistance and support with this purchase. More

Great service and friendly personnel Recalls addressed,. Curtesy car wash! I am very pleased and satisfied with work done. I will bring my car here in the future for any other work neede Recalls addressed,. Curtesy car wash! I am very pleased and satisfied with work done. I will bring my car here in the future for any other work needed. More

I waited 5 hours for an oil change. I won't be back!!! I arrived at 9:45 am on Friday 8/9/19. I was greeted by Jim ?. I made the appointment with Joe Tucker. After 4 hours I approached Tucker to get a I arrived at 9:45 am on Friday 8/9/19. I was greeted by Jim ?. I made the appointment with Joe Tucker. After 4 hours I approached Tucker to get a status on my vehicle. He knew nothing about my car. Apparently Jim had put in the order for the oil change and Joe was never informed that my vehicle was in line for service. Jim did not charge me for the oil change but after 5 hours it didn't really matter. Very bad experience. More