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North Coast Mitsubishi of Akron

Akron, OH

3.7
2,127 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,127 reviews

January 11, 2018

New car My fiancé bought a new car from NCAM. Great experience and very good sales representatives. Moe Alghofari and Emily Ross were great! I definitely reco More

by apw27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Ross, Moe Alghofari
January 11, 2018

Quick and easy!! Came in with a pre-approval through Capital One with a specific vehicle in mind. Left with the vehicle I wanted and satisfied with my purchase. More

by LaShanda S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlyn Caroll, Chase Monroe, Phil Blough
January 11, 2018

Quick satisfying and friendly The workers there are very friendly prompt and I still got what I wanted. I would definitely be returning to buy another car in the future as well as More

by Itsme
Recommend Dealer
Yes
Employees Worked With
Mark Buskirk
January 11, 2018

Absolutely Incredible Mark is our salesman! This is been the best buying experience that I have ever had. He really fought for what we needed both in the car and on the fin More

by Kris2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Buskirk
January 11, 2018

Great salesman Mark was an amazing salesman to work with. He fought for what we needed and got it. This has been the best car buying experience that I have ever had! More

by Ajgiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Buskirk
January 10, 2018

Got the SUV i wanted after a lot of hassles Inept salesperson who wasn’t educated on the cars on his lot and didn’t do what he said he would (with follow up calls, limited information and lack More

by Car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tonna Davis, Marlyn Caroll, Nate Fried
Jan 12, 2018 -

North Coast Mitsubishi of Akron responded

Good afternoon, My name is Matthew and I am the Customer Service Manager here at North Coast Auto Mall. Please allow me to apologize to you for your experience with us. We never want one of our customers to walk out of our dealership feeling the way that you feel. It sounds like overall you left with the car you wanted at the right price with Nate offering excellent service but we had some hiccups. Would you please give me a call so that I can help not only create a more positive experience for you but so that I can also ask you more questions in order to gain a better understanding of what happened. Thank you and I hope to hear from you soon. Matthew Chirino 917-374-5453

January 10, 2018

Fast friendly service Very friendly and knowledgeable. Recommend seeing Moe for any auto needs you would have. We were in and out in about 1 hour. Moe stayed late to insure More

by Gabriel Gilyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
January 09, 2018

Great customer service I had went Saturday and loved the vehicle I test drove. However the sales associate wasn't too friendly and did not fully explain. I left without the More

by Jeremy Greig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Blough
January 09, 2018

New ride Had a great experience. After looking through a few cars finally found the perfect ride for me. Thanks to Rodney and his expertise. Thanks alot More

by Jermaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatiana Chesea, Tony Susnjara, Rodney Patterson, Marlyn Caroll
January 09, 2018

Pleasant sales personal Emily Ross was an excellent and patient sales person. Overall good experience! Alot of options and vehicles to choose from if you are in a used car ma More

by drivetoomuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Ross
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