Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Coast Mitsubishi of Akron
Akron, OH
2,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,125 reviews
December 19, 2017
Hassle free Hello I'm Antonio from Cleveland Ohio I came to purchase the 2014 Dodge Durango But came out with a better deal the 2015 ford Explorer Hello I'm Antonio from Cleveland Ohio I came to purchase the 2014 Dodge Durango But came out with a better deal the 2015 ford Explorer More
by 216antoniotucker
Employees Worked With
Moe Alghofari
December 18, 2017
good job!!! I like this guy. Very responsible guy. Even with my poor English he try to help me, gave me advisses and explain me all. Thanks a lot. I hopeI will bu I like this guy. Very responsible guy. Even with my poor English he try to help me, gave me advisses and explain me all. Thanks a lot. I hopeI will buy next car and will try to communicate with him first. More
by niyozov
Employees Worked With
Trent Saylor
December 17, 2017
Highly Recommend!!! Micheal was great not your typical sales representative, he was down to earth and straight forward very easy going during my process. Happy to have M Micheal was great not your typical sales representative, he was down to earth and straight forward very easy going during my process. Happy to have Micheal help me with my options which he made easy for me to understand, and didn't mind repeating himself so that I knew what my next steps would be. Micheal was easy to reach and always responded to my questions in a timely manner (which I appreciate) Definitely will recommend to others, LOVE MY CAR!!!! Thanks Mike More
by Nurseq26
Employees Worked With
Michael Mazur
December 16, 2017
Very good experience Tina and Trent were very professional. I had a great experience and feel that i received the best deal on my VW Passat. Thank you very much Tina and Trent were very professional. I had a great experience and feel that i received the best deal on my VW Passat. Thank you very much More
by Jeremy
Employees Worked With
Tina, Trent Saylor
December 16, 2017
Good buying experience Trent was a really helpful guy for me, he tried his best and was so easy and cool to deal with him . Thank you so much Trent was a really helpful guy for me, he tried his best and was so easy and cool to deal with him . Thank you so much More
by Elias
Employees Worked With
Miguel, Trent Saylor
December 16, 2017
Great service Great service. Found the car I love. Very helpful and knowledgeable sales executive. He was able to show options and was pleasant. I would buy anothe Great service. Found the car I love. Very helpful and knowledgeable sales executive. He was able to show options and was pleasant. I would buy another car from him. More
by Melissad819
Employees Worked With
Mark Buskirk
December 16, 2017
success easy to deal with staff,no high pressure.like most i dont like to deal with high pressure sales.check them out online.and call not all cars are on the easy to deal with staff,no high pressure.like most i dont like to deal with high pressure sales.check them out online.and call not all cars are on the main lot More
by slyder59
Employees Worked With
Mark Buskirk
December 15, 2017
What happened to the customer service aspect of sales? I had a very specific monthly payment I needed to reach. I drove up from Columbus because of a 2014 Jetta listed online for $8,490 (or very close, wi I had a very specific monthly payment I needed to reach. I drove up from Columbus because of a 2014 Jetta listed online for $8,490 (or very close, within a few dollars). I already had a pre-approval for a low interest rate from my credit card company, and with $300-500 for my 2001 Jetta trade-in I could afford it. When I went in the listing price was $500 more. I pulled up the listing online for $8,490, and after approval, Chase kindly said they could honor that price. I drove the car and loved it, other than a couple little things (bad wipers and low tread on a couple tires). When it came time to financing, several times Chase went to his manager, Brian to negotiate or figure out my options. After, I believe the third time, Brian came over and in a perturbed tone introduced himself as the Sales Manager, never even shaking my hand. As I began to offer he walked around me, sat down at the salesman's desk and laid out the numbers, stating he had already done me a favor by taking $500 off of the vehicle (technically, just honoring the online listing price), and that now he was not going to make any money on it because they buy at wholesale and they are listed for their absolute lowest price. He also said I was lucky I was being offered $200 for my trade-in because it would just be scrapped anyway. Remember I only needed $300 trade-in in order to meet my monthly payment limit. Sales Manager, Brian said he didn't need me to buy the vehicle and that he would likely sell it to someone else before the week was over. Now, two and a half weeks later I am receiving follow ups from the salesman telling me that they still have the vehicle and have dropped the price. To clarify, I was never trying to haggle them I merely had to stay under a certain dollar amount in order to be approved for the house my wife and I were looking at. Brian really seemed to take offense to my requests and instead of suggesting a different vehicle or simply apologizing for not being able to work with me he chose to be insulting. For a minute I almost felt guilty for upsetting him until he rudely exclaimed that he did not need my business. Well, that's exactly what he got. I have no intention of ever considering purchasing a vehicle from North Coast Auto Mall, and have been sure to pass that on to people I care I about. Nothing against you, Chase. Best of luck working for that guy. More
by marcus
Employees Worked With
Chase Monroe, Brian Cremeans
December 15, 2017
Perfect, magnificent Fast and easy. Overall a great experience and I would definitely come back and again! Service was excellent and I would surely recommend people to com Fast and easy. Overall a great experience and I would definitely come back and again! Service was excellent and I would surely recommend people to come here. More
by Towens10
Employees Worked With
Trent Saylor
December 15, 2017
North Coast Auto is great Friendly, knowledgeable sales team who listened to my wants and needs and found the perfect call. Brought my son back 2 days later to buy his car too Friendly, knowledgeable sales team who listened to my wants and needs and found the perfect call. Brought my son back 2 days later to buy his car too More
by RACHEL SALTERS
Employees Worked With
Cortland Perry
