Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Coast Mitsubishi of Akron
Akron, OH
2,130 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,130 reviews
December 16, 2017
Great service Great service. Found the car I love. Very helpful and knowledgeable sales executive. He was able to show options and was pleasant. I would buy anothe Great service. Found the car I love. Very helpful and knowledgeable sales executive. He was able to show options and was pleasant. I would buy another car from him. More
by Melissad819
Employees Worked With
Mark Buskirk
December 16, 2017
success easy to deal with staff,no high pressure.like most i dont like to deal with high pressure sales.check them out online.and call not all cars are on the easy to deal with staff,no high pressure.like most i dont like to deal with high pressure sales.check them out online.and call not all cars are on the main lot More
by slyder59
Employees Worked With
Mark Buskirk
December 15, 2017
North Coast Auto is great Friendly, knowledgeable sales team who listened to my wants and needs and found the perfect call. Brought my son back 2 days later to buy his car too Friendly, knowledgeable sales team who listened to my wants and needs and found the perfect call. Brought my son back 2 days later to buy his car too More
by RACHEL SALTERS
Employees Worked With
Cortland Perry
December 15, 2017
What happened to the customer service aspect of sales? I had a very specific monthly payment I needed to reach. I drove up from Columbus because of a 2014 Jetta listed online for $8,490 (or very close, wi I had a very specific monthly payment I needed to reach. I drove up from Columbus because of a 2014 Jetta listed online for $8,490 (or very close, within a few dollars). I already had a pre-approval for a low interest rate from my credit card company, and with $300-500 for my 2001 Jetta trade-in I could afford it. When I went in the listing price was $500 more. I pulled up the listing online for $8,490, and after approval, Chase kindly said they could honor that price. I drove the car and loved it, other than a couple little things (bad wipers and low tread on a couple tires). When it came time to financing, several times Chase went to his manager, Brian to negotiate or figure out my options. After, I believe the third time, Brian came over and in a perturbed tone introduced himself as the Sales Manager, never even shaking my hand. As I began to offer he walked around me, sat down at the salesman's desk and laid out the numbers, stating he had already done me a favor by taking $500 off of the vehicle (technically, just honoring the online listing price), and that now he was not going to make any money on it because they buy at wholesale and they are listed for their absolute lowest price. He also said I was lucky I was being offered $200 for my trade-in because it would just be scrapped anyway. Remember I only needed $300 trade-in in order to meet my monthly payment limit. Sales Manager, Brian said he didn't need me to buy the vehicle and that he would likely sell it to someone else before the week was over. Now, two and a half weeks later I am receiving follow ups from the salesman telling me that they still have the vehicle and have dropped the price. To clarify, I was never trying to haggle them I merely had to stay under a certain dollar amount in order to be approved for the house my wife and I were looking at. Brian really seemed to take offense to my requests and instead of suggesting a different vehicle or simply apologizing for not being able to work with me he chose to be insulting. For a minute I almost felt guilty for upsetting him until he rudely exclaimed that he did not need my business. Well, that's exactly what he got. I have no intention of ever considering purchasing a vehicle from North Coast Auto Mall, and have been sure to pass that on to people I care I about. Nothing against you, Chase. Best of luck working for that guy. More
by marcus
Employees Worked With
Chase Monroe, Brian Cremeans
December 15, 2017
Perfect, magnificent Fast and easy. Overall a great experience and I would definitely come back and again! Service was excellent and I would surely recommend people to com Fast and easy. Overall a great experience and I would definitely come back and again! Service was excellent and I would surely recommend people to come here. More
by Towens10
Employees Worked With
Trent Saylor
December 14, 2017
moe and northcoast was awsome Experience was very hands on Nd very great experience got me in the car that I like got me financed with my bad credit thank you Moe and northcoast Experience was very hands on Nd very great experience got me in the car that I like got me financed with my bad credit thank you Moe and northcoast More
by tabitha.carnes
Employees Worked With
Moe Alghofari
December 13, 2017
Great price no hassle! Found them on auto trader after being in the market for months and they hands down had the best price for what I was looking for. The sales staff were Found them on auto trader after being in the market for months and they hands down had the best price for what I was looking for. The sales staff were also very friendly! More
by Kwall79
Employees Worked With
Gunar Davidov
December 12, 2017
Awesome salesman and Staff Awesome salesman who was courteous , friendly, and professional! Great truck buying experience all of the way. The entire staff are awesome and profes Awesome salesman who was courteous , friendly, and professional! Great truck buying experience all of the way. The entire staff are awesome and professional! Thank you. More
by Rmonroe123
Employees Worked With
Tony Susnjara, Chase Monroe, Brian Cremeans
December 12, 2017
Great first buy experience Great dealership, great service and great prices! Highly recommend! I was seated right away and my car was brought shortly after. Wasn’t difficult at Great dealership, great service and great prices! Highly recommend! I was seated right away and my car was brought shortly after. Wasn’t difficult at all! More
by Merejm
Employees Worked With
Moe Alghofari
December 11, 2017
Thank you! Chase was fantastic to work with! Everyone was very welcoming the second you walked in the door. Chase was very helpful on narrowing down the right ca Chase was fantastic to work with! Everyone was very welcoming the second you walked in the door. Chase was very helpful on narrowing down the right car at the right price ! More
by Audrey Ivers-Whitworth
Employees Worked With
Chase Monroe
