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North Coast Mitsubishi of Akron

Akron, OH

3.6
2,128 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,128 reviews

June 08, 2017

Great Service I first dealt with Mike via email and he was very fast and accurate in answering all of my 100 questions I had. When I went into the dealership he was More

by ninacruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mazur, Moe Alghofari
June 08, 2017

Awesome customer service! Our salesperson was Marilyn Carroll and she went over and beyond what I expected! She worked so hard to get us in a car that we liked! Every employee More

by Kelly Getz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatiana Chesea, Tony Susnjara, Zach Lawrence, Marlyn Caroll
June 07, 2017

the worse dealership ever pam told me that thay would work with me on my trade in i told her it had high milage on it so when i got there steve told he would give 100 for my tr More

by paul jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
pam, Steven Green
Jul 04, 2017 -

North Coast Mitsubishi of Akron responded

Good afternoon, My name is Matthew and I am the customer service manager here at North Coast Auto Mall. I would like to apologize to you for your experience with us, our goal is always to ensure that our customers leave happy. Unfortunately, sometimes we're unable to meet the expectations that customers have in terms of trade in's due to condition of vehicle, mileage and auction value. I would like the opportunity to help change your mind and speak to you further. Would you please reach out to me at the information below? Thank you and I hope to hear from you soon. Matthew Chirino Customer Service Manager 917-374-5453

June 06, 2017

Not what you'd expect Interesting interactions. Lots of phone calls. Vehicle not what originally went for, but after bad transmission replaced, runs better. Had to spend ex More

by Heather Ruppelius Zartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ameer Azzam
Jul 04, 2017 -

North Coast Mitsubishi of Akron responded

Good morning, My name is Matthew and I am the Customer Service Manager here at North Coast. It is my understanding that we were able to help you and that we went above and beyond in taking aiding you with all the issues that were had. I am glad that we were able to help and I hope you have a wonderful day. If you need anything else please feel free to reach out to me. Matthew Chirino Customer Service Manager North Coast Auto Credit 917-374-5453

June 04, 2017

Great Experience....Mark J The entire sales experience was easy and low pressure Rocky answered any questions I had and did everything possible to make the buying process smooth More

by Mark488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky
June 03, 2017

Great service They were very helpful. Allowed us to test drive the vehicle for 2 days so my husband could see it. Wored with us on price and made it affordable for More

by Melissa Stiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Patterson
June 02, 2017

Good Dealership Ended up going to buy one car and left with two. Great salesman to deal with! Would recommend to anyone if your shopping for a car. More

by no one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunar Davidov
June 02, 2017

A++++ Moe went out of his way to find the car I wanted and to make it work. Very pleased with the car I ended up with- got a great deal and great customer s More

by APap1922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
June 01, 2017

good dealership It was a quick easy experience that resulted in me buying a Buick verano. The sales team were professional and knowledgeable about there inventory, an More

by t-sas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunar Davidov
May 31, 2017

Great place for people with low credit history Me as a young man I have very little credit. I ran around everywhere trying to get approved. Months of trying and then I looked at the inventory for t More

by Jake22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cortland Perry
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