Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Coast Mitsubishi of Akron
Akron, OH
2,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,128 reviews
April 21, 2017
Great The sales representative Moe was very helpful with the purchasing of a new vehicle. He had positive energy and exceeded my expectations! I would recom The sales representative Moe was very helpful with the purchasing of a new vehicle. He had positive energy and exceeded my expectations! I would recommend this place!! More
by Fair123
Employees Worked With
Moe Alghofari
April 20, 2017
Knowledgeable sales person. Gunar was easy to work with No pressure sales person. Worked with poor credit to get the car wife wanted. Finance person Zack was not confusing when describing the contract. Woul No pressure sales person. Worked with poor credit to get the car wife wanted. Finance person Zack was not confusing when describing the contract. Would buy there again More
by DHARPER
Employees Worked With
Zach Lawrence, Gunar Davidov
April 20, 2017
Flexible financing. Not This was quite possibly the worst experience I have ever had with a dealership. I came in once and was told I needed. More money for a down payment... This was quite possibly the worst experience I have ever had with a dealership. I came in once and was told I needed. More money for a down payment...I came back a week later with that money and then I'm told They can't help me because I don't. Work full time...which I do...I have a car now that I pay 258 a month for now...I've been paying on it for 3 years and I make more money now than I did when I got that one and my income was not an issue then...but for you I don't make enough..:approval guaranteed for buy here pay here is a joke and a lie..:DO NOT go here they will tell you anything More
by ErryGirl86
Employees Worked With
Bill Fisher, Gunar Davidov
April 20, 2017
Not s drop of concern for the ART of customer service I drove 2 hours from Pittsburgh to see a car that I had discussed to buy from Moe and sent a text from the company website with the VIN number to make I drove 2 hours from Pittsburgh to see a car that I had discussed to buy from Moe and sent a text from the company website with the VIN number to make sure that the car that they had on the lot was not confused with the other three cars that were similar in nature that they had in their inventory. I had planned on picking up the car on the 20th (today) but had my roofers complete their work early so me and a friend drove up a week sooner but found out the car was sold the hard way......no call from eithe Moe or the woman who took the message for him when I called that Friday. In fact, the car was sold at some point during the week prior to the 14th and not a word was said to me when I called to come up to purchase the car. The only reason why I'm writing this review now 6 days later is because someone called me and asked me if I was still interested in purchasing a vehicle today and enough is enough. Driving, nothing to show for it, and adding insult to injury by calling me and asking me if I wanted to purchase a vehicle that I was interested in was too much. So take this review for what it's worth and be very very careful who you deal with there. I say that because as soon as I walked in he shook my hand and passed me off to an older more professional sales guy and somehow I knew bad news was coming. He was the one who told me it was sold and got the manager after I requested to speak to an in charge person. He said nothing. They only seem to be concerned with selling Vehicles fast fast fast! I have found a car in Parma that I'm quite happy with and had great dealer relations and have called me even to let me know that when I come to their the car will be prepped claimed detail and ready to roll by 4 o'clock. That's how it's done guys. Sometimes faster is never better and keeping things honest up front and in order is. I sent the VIN number because I was already aware of their inventory and it seemed as if he was not even with his manager standing there as overseer when I complained. That will never happen again. And I'll definitely make sure that everybody knows how poorly my experience was. The fact that I had to drive to find out this was not a place I needed to be turned out to be a blesding. Thanks guys. Just returning the favor. And Moe, like i said as i left and you and your manager walked away is still the same....DO BETTER. More
by R Peezy
Employees Worked With
Moe Alghofari
April 20, 2017
A happy customer Kassie S Tom Gilliam and Stephanie Massengale are the best. Tom got me approved for a 2015 Hyundai sonata SE and I have very bad credit. Tom Gilliam and Stepha Tom Gilliam and Stephanie Massengale are the best. Tom got me approved for a 2015 Hyundai sonata SE and I have very bad credit. Tom Gilliam and Stephanie Massengale made me feel very important and treated me like I was the most important person in the world,even when my insurance company tried to raise my rates Stephanie Massengale fought with my insurance company to stop them from trying to screw me over. I loved it there I'm so happy all of the workers congratulated me on getting my new car,I felt like family. I recommend anyone good or bad credit to go to north coast they put their hearts in their work. I was so happy I have Stephanie a big hug before I left. God bless you guys thank you. More
by Kshropshire2
Employees Worked With
Tom Gilliam , Stephanie Massengale
April 20, 2017
Professionalism at it's BEST! I want to first give a huge shout out to my salesman Gunar and my Finance manager Egor. This team got me the car I wanted at the best price. I appreci I want to first give a huge shout out to my salesman Gunar and my Finance manager Egor. This team got me the car I wanted at the best price. I appreciate the level of professionalism and service from this amazing team! Thank you More
by LadyE17
Employees Worked With
Egor, Gunar Davidov
April 18, 2017
Exceptional I was personally satisfied working with Mike. He took his time explaining everything in detail, and more importantly helping me find the car that fits I was personally satisfied working with Mike. He took his time explaining everything in detail, and more importantly helping me find the car that fits my needs. Mike's professionalism was incredible and since I myself am in sales, I was able to be a recipient of great customer service. Thank you Mike for making my experience enjoyable, I would also like to thank the financing manager Zach for being concern with my Mom as she became ill during the signing of the paperwork. I truly appreciate you willing to take your time explaining things during the process. More
by Happyguy471
Employees Worked With
Michael Mazur, Zach Lawrence
April 16, 2017
Love my new vehicle! Mike Mazur made buying a car an incredibly pleasant experience. The place was packed all day. Mike was patient and very helpful with narrowing down Mike Mazur made buying a car an incredibly pleasant experience. The place was packed all day. Mike was patient and very helpful with narrowing down the vast amount of choices the dealership had to offer. Thanks Mike!!! More
by AMod
Employees Worked With
Michael Mazur, Zach Lawrence
April 16, 2017
I trust this dealership. Very happy with my experience Bill was fantastic. VERY triust worthy. I had a difficult situation and Bill was a great listener and was able to advise me on what my best option wo Bill was fantastic. VERY triust worthy. I had a difficult situation and Bill was a great listener and was able to advise me on what my best option would be to get the vehicle I wanted. The rest of the "crew" was also honest and provided great service. This dealership is extremely busy - go on a Monday or Tuesday! The volumn of people PURCHASING cannot go unnoticed. More
by Cinderella
Employees Worked With
Leo Belkin, Bill Fisher
April 15, 2017
Just bought a car Everyone was friendly but not pushy. No high pressure sales. Was extremely busy on Sat., would recommend coming at a less busy time. Overall good ex Everyone was friendly but not pushy. No high pressure sales. Was extremely busy on Sat., would recommend coming at a less busy time. Overall good experience.***UPDATE**sales person was great. Rest of experience was not. We waited almost 3 hours after saying we wanted the car, they ran our credit and told us what the payment would be before we got in to the finance office to sign papers. People where going info there and having conversations with him, someone was charging their phone, people were talking about where they go to church normally and where they were going this week. It was more than an hour between the person before us walking out of the office and is getting in there. I had to walk in and interrupt the conversations and point out that I had to be somewhere--- which they made me 2 hours late for. More
by Sparky
Employees Worked With
Rodney Patterson
