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North Coast Mitsubishi of Akron

Akron, OH

3.7
2,127 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,126 reviews

March 31, 2017

Bought 2014 Chrysler 200 Steve Green did a great job giving me the best deal on a 2014 Chrysler 200. I will definitely be back the next time I buy a car. More

by Isaiah22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Green
March 31, 2017

Steve green Really pleasant and friendly guy good communication skills I would recommend people to him 27/7 thanx Steve pleasure doing business with you cars gre More

by Shawn284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Green
March 31, 2017

Jumping in a new ride Everything was great. Steve was a great help and patient. I found a good car for a great price. I would recommend everyone to go north coast Auto Mall More

by Raeshun Tharps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Green
March 30, 2017

Very friendly and gave a good deal N the purchase of our vehicle our salesman Gunar was very friendly and personable. He was quick to make the deal and find answers for us. We also were More

by Mpchav95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunar Davidov
March 30, 2017

Terrible Customer Service I bought my Ford Explorer there a few weeks ago. I loved the car. But the customer service was awful. The salesman was uninterested.. didn't even give More

by Wonan Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Fisher
Apr 07, 2017 -

North Coast Mitsubishi of Akron responded

Good afternoon, My name is Matthew Chirino and I am the Customer Service Manager here at North Coast Auto Mall Akron. Please first allow me to apologize to you for your experience with us, we always strive to provide excellent customer service for our clients! If a sales person told you to go wait in the lounge because you are in the way that is unacceptable under any circumstance. We do often ask our clients to please wait in the lounge area if they are waiting while their paperwork is being processed however. This allows us to create free space for customers who are in the beginning of the sales process and helps create a better flow of traffic. Unfortunately purchasing a vehicle usually takes quite a while and I understand how frustrating that can be. Our priority in offering you warranty packages is merely to ensure that your vehicle is covered should any problems arise. When purchasing a used car one never knows what can happen in the future and we always make it a point to try to present all of the best options for coverage to our customers so that they can make an educated decision when purchasing a vehicle. Please contact me at the information below as I am positive that I will be able to help create a more pleasant experience for you. Thank you for your understanding and I hope to hear from you soon! Matthew Chirino Customer Service Manager North Coat Auto Mall Akron 917-374-5453

March 30, 2017

Pleasurable experience and Tony S. was great to work with! I bought a dependable car that I feel safe driving my grandkids in! Tony S. understood that safety and dependability was very important to me! He made More

by BJURCEVIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Susnjara
March 29, 2017

Bill Fisher is awesome. Bill is extremely helpful and easygoing. He has good sense of humor and understand your personal needs. I would highly recommend him if you are lookin More

by Lei Qiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
March 29, 2017

Our salesman was Moe Alghofari We were looking for a bigger car, which I did find there and bought that day. The service I got was excellent and there were more than plenty of car More

by computer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
March 28, 2017

Quick and painless Moe was awesome to work with. Very busy but still friendly. Igor got the financing done asap. Highly recommend this dealer for anyone with less than More

by Christine Hodgson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor Radic, Moe Alghofari
March 28, 2017

Tony S was very polite Tony was a very helpful and accommodating person. He was very knowledgable about what he said and answered all the questions I had thoroughly. I would More

by Nzava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Susnjara
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