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North Coast Mitsubishi of Akron
Akron, OH
2,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,128 reviews
February 15, 2017
Great all around service!!! My husband and I had originally found a vehicle on Auto Trader that we were interested in but when we came to the dealership it wasn't exactly what we My husband and I had originally found a vehicle on Auto Trader that we were interested in but when we came to the dealership it wasn't exactly what we expected. However, the guys at North Coast did everything they could to accommodate and please us! We ended up looking at 2 other vehicles plus Rodney gave us access to view their entire inventory on his computer, which is where we found the Honda CR-V that we ended up taking home! A handful of people stayed about 2 hours after closing time just to make the process go quicker so we could go home that night in our new car! Everyone was very friendly and helpful!! Would definitely recommend them and they will be at the top of our list the next time we are in need of a new vehicle!! More
by TimNicoleWaychoff
Employees Worked With
Moe Alghofari , Rodney Patterson
February 15, 2017
AWESOME CUSTOMER SERVICE!! Tony was very knowledgeable, helpful and I would recommend anyone to go see him. Tony was professional, polite and friendly, he made me feel valued an Tony was very knowledgeable, helpful and I would recommend anyone to go see him. Tony was professional, polite and friendly, he made me feel valued and appreciated. Thank you Tony, for a job well done! More
by butch
Employees Worked With
Tony Susnjara
February 14, 2017
Bryan the bossman Bill did an excellent job at getting me a great deal on an awesome car he was very courtious and helpful I will recommend him and his dealership to e Bill did an excellent job at getting me a great deal on an awesome car he was very courtious and helpful I will recommend him and his dealership to everyone looking for a car More
by Bonn161
Employees Worked With
Leo Belkin, Bill Fisher
February 14, 2017
Great car buying Experience!! I was looking for a car on truecar site .. and found a car that I liked I emailed Northcoast Automall! I was called maybe a day later by Stephanie M I was looking for a car on truecar site .. and found a car that I liked I emailed Northcoast Automall! I was called maybe a day later by Stephanie Massengale Who was a very personable and friendly sales person and I could tell that from the first phone call To set up a time to come and see the vehicle.. and just like on the phone when I met her in person a very energetic friendly sales person that was not pushy at all it was almost like I was being sold a car from my best friend.. no lie that's how it felt she was very informative And knew her stuff! Everyone that I dealt with was very kind and knowledgeable and genuinely cared about getting me a good deal from Stephanie to the big guy trying to get me the best deal he could to Igor in finance everybody was great .. I really wish I would have come here when I bought my last vehicle because this experience was better! I definitely will come back here for my next car and would recommend this dealership to friends! Thanks a lot to everybody there! Mike S More
by jdeanrbl66
Employees Worked With
Igor in finance , Stephanie Massengale
February 14, 2017
Used car purchase. My experience with Erica was very good.. She emailed me the information I requested promptly and called to set up an appointment. Erica was very cor My experience with Erica was very good.. She emailed me the information I requested promptly and called to set up an appointment. Erica was very cordial, polite and knowledgeable. She seemed to wear many hats and was quite busy while we were there. She tried very hard to keep us updated on the status of the car we bought. Excellent job Erica! Deb L. More
by Debbieb
Employees Worked With
Ameer Azzam, Erica Smith
February 14, 2017
Inattentive, Rude, and a waste of time I found an Audi online that I thought I could afford having run some numbers myself and pretty good credit. Arriving Friday, I test drove the car and I found an Audi online that I thought I could afford having run some numbers myself and pretty good credit. Arriving Friday, I test drove the car and said I would take it if the financing worked out. During the time I was there Moe was attentive and cordial. After giving them my credit information, they mentioned most banks were closed (6:30PM roughly) and they could give me an answer Saturday morning. I agreed and gave them a small deposit to hold the vehicle as I worked Saturday morning. Saturday my phone blew up with Credit Karma reporting 8 hard inquires on my credit. I waited til 3:30 pm and still had not heard from Moe or Ameer, the financing officer there. I called and was told that I would be called back shortly. Having given them another hour I called again and got more non-answers. I drove the half hour to show up in person at about 5 and was told I was stretching my credit too thin/that I couldn't afford the car, however they had one last credit union to check with and they would know more Monday. I agreed and left. Come Monday, I received no phone calls nor texts from any employee of North Coast until calling them at 6pm. More runaround, more "we'll call you right back." I called sales independently and spoke to a different salesmen to get an answer. Lo and behold Moe calls me back shortly after and without a yes or no on the credit union, got "I'm next to the finance guy right now, I'll call you right back" and was hung up on. I texted Moe and asked for my deposit returned. I arrived Tuesday to get my deposit back who cornered by Moe and Ameer who seemed adamant on not letting me leave with my deposit. I was even vaugely threatened by Ameer, quote "I know where you work" after I told him to get out of my face. If North Coast Auto Mall can't return a simple 3 minute phone call or shoot a text saying "Hey we haven't heard yet, we'll let you know tomorrow" then I have no desire to deal with them. More
by Ted K
Employees Worked With
Ameer Azzam, Moe Alghofari
February 13, 2017
Used car purchase Gunar was great! He showed me a variety of cars and helped me find the best car for my budget! I will recommend him to everyone I know in search of a Gunar was great! He showed me a variety of cars and helped me find the best car for my budget! I will recommend him to everyone I know in search of a friendly face and a great vehicle. More
by Stefanie S Pfaff
Employees Worked With
Gunar Davidov
February 13, 2017
Tacoma buyer Bill Fisher did an awesome job getting me the truck I needed,He was knowledgeable and curteus.I felt at home with his friendly personality and hot us Bill Fisher did an awesome job getting me the truck I needed,He was knowledgeable and curteus.I felt at home with his friendly personality and hot us on and out in no time thanks to him I have the truck I couldn't get from other dealers Thanks Eric Gladman Sr. More
by Eric Gladman Sr
Employees Worked With
Leo Belkin, Bill Fisher
February 13, 2017
Outstanding Very positive one. Could not beat the price on a 2013 Chevy Equinox. Our car salesman was very personable and went above and beyond to make sure we we Very positive one. Could not beat the price on a 2013 Chevy Equinox. Our car salesman was very personable and went above and beyond to make sure we were satisfied! More
by ChevyEquinoxRobb
Employees Worked With
Bertan Altinordu
February 13, 2017
Over all nice job Moe did a nice job due to the situation. He was very helpful and willing to give me the best offer he could. At the end I left happy and pleased with Moe did a nice job due to the situation. He was very helpful and willing to give me the best offer he could. At the end I left happy and pleased with the car. Good job! More
by hthomp16
Employees Worked With
Leo Belkin, Moe Alghofari
