Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Coast Mitsubishi of Akron
Akron, OH
2,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,133 reviews
December 29, 2016
Buying a van Little bit fare for me from Chicago but it worth And they are waiting for me after work more than a 1 houre because a deaden make at a time befo Little bit fare for me from Chicago but it worth And they are waiting for me after work more than a 1 houre because a deaden make at a time before they closed Thanks Moe & Igor More
by Armend Sojeva
Employees Worked With
Moe Alghofari
December 29, 2016
Awesome car buying experience Awesome customer service, everyone had a smile on their face. Felt comfortable the whole time. Wasn't pressured into anything I didn't want. Was in an Awesome customer service, everyone had a smile on their face. Felt comfortable the whole time. Wasn't pressured into anything I didn't want. Was in and out in about an hour with an awesome car. Thanks again to everyone at North Coast Auto Mall. More
by KnKBucksar
Employees Worked With
Michael Mazur, Amy Fisher
December 29, 2016
Pretty forthright. Both Gary and RJ appeared very forthright with their approach to a customer. They were very forthcoming with the information they had on hand and nar Both Gary and RJ appeared very forthright with their approach to a customer. They were very forthcoming with the information they had on hand and nary an attempt to conceal or hide any pertinent information that they might have. In effect, they offered up information to assist me to come to an informed descision that I had been unaware of. RJ was respectful and fascillitating to offer an opportunity to take the vehicle up to Cleveland to have our mechanic check it out. Bob Haasz with a mountain of paperwork, made every effort to explain the details of our contractual obligations. He did not tempt us into fiscal irresponsibility nor pressure us with extended plans. There is not much room for negotiation at this dealership; but they ask the right question, "can you find a comparable vehicle at a better price?" We could not. I believe, that any reader of this review, should check this place out. More
by Honda
Employees Worked With
Rodney James, Bob Haasz
December 28, 2016
Blew me off I strongly recommend you do not go to this dealership. About a week ago, I test drove two Cadillacs. Both of which had "dirty" CarFaxes. At first, the I strongly recommend you do not go to this dealership. About a week ago, I test drove two Cadillacs. Both of which had "dirty" CarFaxes. At first, the salesman was very nice and helpful. However, things quickly took a turn for the worst... It took the salesmen 45 minutes to pull the vehicle around. The key fob batteries were dead. Then he proceeded to tell me that the vehicle had only been sitting on the lot for one month - I know that's a lie. Key fobs don't die within a month. By the time they got the vehicle around to me, it was night time. I presume this was to hide all of the vehicle's defects which I spotted many of them anyway. I took the vehicles for a test drive and both were nearly out of fuel. I couldn't test either one out to the extent I wanted them to. By the time myself and my family got back to the dealership, it was near closing. I was not given full attention while they processed my credit application. Once he looked over my application, he was no longer helpful and rushed me out of the door before I was even able to get a response. They hard pulled myself and my co-signer's credit 4 times and never bothered to call me back. He assured me he would call me back by 10:30am the next day. I called them 5 times and was ignored every time. Even if the credit application was denied, I had enough cash on hand to purchase the vehicle outright. My hope was to build my credit but put a high down payment down - but I never expressed this to him as I wanted to see what my options were first. I'd also like to remind NCAM that it is illegal to pull someone's credit and not provide them a reason for denial - which I presume I am denied, or else they would have made sure to return the calls. Unfortunately, due to the way I was treated at this dealership - I will not return to any dealership associated with North Coast Auto Mall. This is not the first time NCAM has ignored me, two other NCAM dealers have done the exact same thing. I was extremely patient with this salesman and polite, and I continued to give him the benefit of the doubt... but I was obviously wrong. I will go to a real dealership next time. Edit: After this review, another salesman called me. He explain that I was denied and that there was nothing he could do for me. I am not upset that I was denied. I am upset because I was ignored. He asked me if I would change the review, and I told him no - because I do not recommend this dealer. After that, he was no longer kind and when I told him why he was upset. He told me there's nothing they can do because they aren't the one's denying credit. Again, it has absolutely nothing to do with being denied - I had the money to purchase the vehicle outright. It has to do with the way I was treated. It is a shame that I wasn't able to get a response until a review was posted. More
by umcc05
Employees Worked With
Ameer Azzam
December 27, 2016
Great buying experience Steven Green was the sales man who assisted my wife and I. We went in with a vehicle in mind and Steven was a very friendly and was not trying to pres Steven Green was the sales man who assisted my wife and I. We went in with a vehicle in mind and Steven was a very friendly and was not trying to pressure us into a sale. Very straight forward and answered all the questions we had. Bob helped with the financing. Although I'm happy with the purchase overall I wish I would have gone over the finer details of the loan, specifically some of the charges and fees that were questionable.. it was late and passed closing hours so I didn't take the time that I should have. More
by Gsx018
Employees Worked With
Erica Smith, Steven Green, Bob Haasz Jr.
December 24, 2016
Exellent service and price I needed a newer used car and found a great priced car on line at North coast auto mall. Steve Green was my sales person and Mike Mazur helped out. Th I needed a newer used car and found a great priced car on line at North coast auto mall. Steve Green was my sales person and Mike Mazur helped out. They kept me informed during the entire process. I have purchased around 12-14 new vehicles over the past 25 years. At this point I doubt I will ever buy new again. I got a great car (almost new) at a great price. More
by Spivey
Employees Worked With
Michael Mazur, Steven Green
December 23, 2016
"People who care about you!" We have been searching for a car for quite awhile and our friend told us about Northcoast. It was a long way for us but we took a day and drove up. Am We have been searching for a car for quite awhile and our friend told us about Northcoast. It was a long way for us but we took a day and drove up. Amy was so awesome and we got Tony our salesman but now our friend. We were very picky and they kept finding cars for us. We finally found a car we were in love with! Closing was a breeze and we left with a dealership that we will always return too. Thank you everyone!! Shaggy More
by Shaggy66
Employees Worked With
Tony Susnjara, Zach Lawrence, Amy Fisher
December 22, 2016
They are the best. Come and explore Awesome sales person. So professional, I am very happy with their service. I recommended everyone to come and explore this place.two guys the sales p Awesome sales person. So professional, I am very happy with their service. I recommended everyone to come and explore this place.two guys the sales person were awesome More
by skamal12000
Employees Worked With
Ameer Azzam, Moe Alghofari
December 21, 2016
Easy experience I live an hour away so I wanted to do a deal by internet and phone. The internet chat was useless but I called and spoke to Amy and she fwd me to Ro I live an hour away so I wanted to do a deal by internet and phone. The internet chat was useless but I called and spoke to Amy and she fwd me to Rodney James. He went out and found the car I had questions about on the lot and called me back with answers quickly. I bought the car that night and they even beat my guaranteed interest rate by 0.25%. More
by acohen
Employees Worked With
igor in finance, Amy Fisher, Rodney James
December 20, 2016
Friendly Staff My experience with this dealership was quite different from past dealerships I have worked with. I was an out-of-state buyer that committed to a sell My experience with this dealership was quite different from past dealerships I have worked with. I was an out-of-state buyer that committed to a sell sight unseen in contingency that the vehicle was what was shown to me online and over the phone. They upheld the deal arrangement that was given to me over the phone and had me out the door within three hours. The only thing I was not impressed with was the vehicle was delivered to me very dirty inside and there was no owners manual with it when purchased. I had the SUV professionally cleaned (inside) when I got it back to WV. The dealership is sending me an original owners manual for the 2013 Volkswagen Touareg. Over all this was a good car buying experience. More
by Rich1978
Employees Worked With
Ameer Azzam, Moe Alghofari , Amy Fisher
