North Coast Mitsubishi of Akron

Great experience! Love my new car! I had my initial contact with Tyler Smith after finding a car I wanted to check out on the website. Tyler listened to what I was looking for, and pin I had my initial contact with Tyler Smith after finding a car I wanted to check out on the website. Tyler listened to what I was looking for, and pinpointed a vehicle that was in transit to the dealership, due to arrive within a few days. He initially did not bring that vehicle up as it was over my desired price point, so he was quite respectful of my needs. Tyler promised to text me as soon as the car arrived, and he did. We set an appointment for the next morning. Tyler allowed me to take it for an extended test drive while I allowed a trusted mechanic to inspect the car for me to make sure I was making a wise decision. After confirming everything I knew the car was, it was time to close the deal. Tyler partnered with the finance department (Bob) and got me the interest rate I wanted, a lower payment than I asked for, and I left with my new car that day. A pleasant experience with a salesman with integrity and a desire to help customers meet their needs...not his own. Highly recommended! More

Great car buying experience!!! Tony,Ameer, Erica, and Leo were great. I had issue with current vehicle and they got me into newer car at great interest rate and affordable payment w Tony,Ameer, Erica, and Leo were great. I had issue with current vehicle and they got me into newer car at great interest rate and affordable payment with no money down. It was hassle free and got me car I was wanting too. Totally would recommend this place great selection and price. More

Went Above and Beyond! We had been to several dealerships and received sub-par service as well as a big run-around. My husband suggested that I take a look at Northcoast in We had been to several dealerships and received sub-par service as well as a big run-around. My husband suggested that I take a look at Northcoast in Akron as he had heard they have great cars and salespeople that work hard to get you into the car you want. I went online and used their chat service to inquire about an SUV. "Mary" took down my information and I was contacted by Sarah shortly afterwards. Sarah was so warm and friendly and assured me that our experience would be much different with Northcoast...boy was she right! She took down our personal information so they could get started before our appointment that evening. She also assigned us Steve Green as our salesman. When we arrived for our appointment that evening, Sarah greeted us promptly at the door. I introduced myself by first name only and she remembered me from our phone conversation right away (I mention this because we had had a few experiences over the past week where no one seemed to know who we were or who could help us even though we had the names of people to ask for when entering some other dealerships in the area). Sarah got right to work seating us and introducing us to Steve. We spoke about a few vehicles we were interested in and ended up with a vehicle that we had always loved, but had always been out of reach for us, a GMC Acadia. Since we have a "tough" financing situation, Steve enlisted the talents of Ameer, who immediately put us at ease assuring us that he could help. He worked his magic and was able to work the deal and along with Steve, got us financed and out the door with the Acadia same night! I would like to again thank Ameer, Steve, and Igor for staying past closing time to wrap everything up and get us on the road in our new SUV! This is what true customer service is...working together by collaboration in order to help customers in a tough spot. I had pretty much given up because of the false promises and horrible service we had received at other area dealerships who wasted hours of our time, got our hopes up and never came through. You can be sure that we will be returning to Northcoast in the future and telling everyone we know about the excellent experience we had. Thank you all again! More

Great deals! Amazing customer care! I really want to thank Moe the sales rep!!! He went out of his way to help me get into a car that I not only can afford, but one that i actually love! I really want to thank Moe the sales rep!!! He went out of his way to help me get into a car that I not only can afford, but one that i actually love!! The whole team there is really nice and accommodating! Thanks so much guys!! I'll definitley be sending all of my friends and fam!!! More

Excellent business Friendly environment Hosted by Mr.Moe A.He was patient and oriented,very helpful found what me was looking! Purchasing was very satisfied finishing Friendly environment Hosted by Mr.Moe A.He was patient and oriented,very helpful found what me was looking! Purchasing was very satisfied finishing for me because of best manor highly professional business operated with Mr.Moe and Mr.Harass? More