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North Coast Mitsubishi of Akron

Akron, OH

3.7
2,130 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,130 reviews

August 29, 2016

Very Misleading. Most of these reviews are based on the salesmen offering free gas cards if you rate him on the website, do take caution when reading those. I advise y More

by ANGRYANGULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ameer Azzam
Aug 30, 2016 -

North Coast Mitsubishi of Akron responded

Hello, I want to first apologize for your unfortunate experience, I can assure you we are not in the business of misleading ANY of our customers, Yes we do offer gift cards to our customers right now as we are having a contest for the next 30 days for reviews. I can assure you that it is always our main goal to provide great service at all times before and after our sales staff sells the vehicle. I would love the opportunity to speak with you further regarding these issues with your vehicle and your overall experience here as we do not want any of our customers to be unsatisfied with their service at our dealership. I hope we can turn this around for you and straighten out all of the issues you are having. Please contact me at your earliest convenience to further discuss these matters.Once again i apologize for any inconvenience this may have caused you. Thank you for your time, Sincerely, Bianca Ramjit Customer Care Coordinator 216-672-3572

Oct 12, 2016 -

North Coast Mitsubishi of Akron responded

Hi, I hope that since our resolution of these issues we were able to change this experience into a positive one, as we always strive to assure EVERY customer is satisfied and happy with their purchase and the experience they have with our dealership. I thank you for your time and i am glad we were able to come to agreement on resolution for these issues! Dont hesitate to call me anytime if you ever need any assistance. Sincerely, Bianca Ramjit customercare@northcoastauto.com 216-672-3572

August 23, 2016

great customer service the sales person took his time making sure i was able to drive away with the car I like, payments are a little higher than what im used to but I like More

by whitney086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Green, Bob Haasz Jr.
Aug 24, 2016 -

North Coast Mitsubishi of Akron responded

Hello Whitney, We thank you for this feedback and are so happy to hear that you were able to drive away in your new car! We hope to work with you again in the future but until then enjoy your new car. Sincerely, Bianca Ramjit Customer care coordinator

August 22, 2016

no pressure salesmen Ameer and Steve were very courteous and easy to work with, upfront and honest...I felt as though they were not trying to pressure me into a commission More

by whitemike16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Azzam, Steven Green
Sep 14, 2016 -

North Coast Mitsubishi of Akron responded

Thank you for sharing about your experience Mike!!!! Hope to work with you again in the future!!!

August 22, 2016

Exceptional car buying experience I recently bought a 2013 VW Jetta Sport Wagen from North Coast Auto Mall Akron. I absolutely love the car and my car buying experience was outstanding More

by Anthony G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Green
Sep 14, 2016 -

North Coast Mitsubishi of Akron responded

Thank you so much for the wonderful feedback Anthony!!!

August 21, 2016

Thank You Tyler ! When I first walked in the door I greeted and directed to Tyler S, he did make the purchase of my 2015 VW a good experience. More

by Sue H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Sep 09, 2016 -

North Coast Mitsubishi of Akron responded

Hi Sue!! Thank you so much for taking the time to leave this great feedback with us. We are so happy to hear Tyler was able to provide you with such great service as this is ALWAYS our priority. We hope to work with you again in the future but until then enjoy your new car!! Sincerely, Bianca Ramjit Customer care manager Customercare@northcoastauto.com 216-672-3572

August 18, 2016

Thank you Tony S. Tony is a miracle worker!!! Helped me while I was in a crunch and was able to pull a rabbit out of a hat. Thank you so much More

by Morgan
Recommend Dealer
Yes
Employees Worked With
Tony Susnjara
August 18, 2016

Great Place! Walked in with nothing and no money to driving off with a 2015 for nothing down! Thanks to Ameer Azzam for this happening. And Sarah Wentzel for refer More

by tyler07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Azzam
Sep 14, 2016 -

North Coast Mitsubishi of Akron responded

Thank you Tyler!!!!!

August 15, 2016

Just want to say thank you for help❤️ I had very good service:) good stuff very helpful and personal! I would recommended to all my friends and family! Thank you so much!!!!!! I would defi More

by Lyaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatiana Chesea, Tony Susnjara, Leo Belkin
August 14, 2016

took to long They took to long to respond to emails. Then they sold the car I was looking at. Apparently they don't like respond to customers thru email. More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John wayland
Sep 01, 2016 -

North Coast Mitsubishi of Akron responded

Good afternoon, I want to start of by apologizing for any miscommunication on our end. We most defiantly strive to assure all of our customers and potential customers are given prompt replies rather it is via email, or phone. I am terribly sorry that we did not respond to your inquiries in a timely manner i can assure you that is not how we do business here. If given the opportunity to work with you in the future i can assure you this will not happen again as we have made many major changes to assure our response time is prompt and our customers get the information they need as quickly as possible. Please feel free to contact me at any time if you have any questions or need any information in the future. Thank you for your feedback, Sincerely, Bianca Ramjit Customer care manager 216-672-3572

August 11, 2016

Great service Ameer made it happen. I got a car at a great price.Unlike other dealerships I have been to. Ameer thanks again. Great job Ameer . More

by Bozobozo1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Azzam
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