
North Coast Mitsubishi of Akron
Akron, OH
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Car was in accident with frame damage We were interested in a Range Rover Evoque on the lot, didnt go there to see that vehicle but it car my wife’s eye. We had our trade evaluated (they We were interested in a Range Rover Evoque on the lot, didnt go there to see that vehicle but it car my wife’s eye. We had our trade evaluated (they gave us a number on a sheet with an options list that didnt include some big ticket options, which would have increased the value of our trade significantly). We talked numbers and were told the price of the Rover was not negotiable, not even one dollar. Went home and looked up the Rover and found it had been in an accident with reported frame damage. No mention of that at the dealership. Salesman was nice enough, but not being honest was an automatic disqualifier for me. Had the situation been reversed and our trade had reported frame damage, their offer would have been way less. We will find our Rover, but Ill never shop at this dealership again. More
Drove away happy! After going other places looking for a specific payment and not being able to get it, they made sure they were able to keep our payment what we wanted After going other places looking for a specific payment and not being able to get it, they made sure they were able to keep our payment what we wanted. We even got a newer year and nicer model than we looked at with other places. Go see Matt Matjunas! He will make it happen! Very personable! More
Excellent Service! I came into North Coast Auto Mall just to get a look-see and to see where I stood in this auto buying world and I met Zack Hartzler. He was assigned t I came into North Coast Auto Mall just to get a look-see and to see where I stood in this auto buying world and I met Zack Hartzler. He was assigned to assist me and was a true gentleman from beginning to end! Zack listened to all my concerns, was very patient, informative, and accommodating! In as much as I appreciated his attentiveness to my needs, I enjoyed our discussions about life just as much! I don't believe that there could've been anyone more tailored for my visit than Zack! I remember walking away feeling that this is a young man of great character! Zack gave me a much needed "good feeling" about our young men...He is definitely an asset to North Coast! Oh and by the way, I bought the car!!! Thanks Zack!!! More
GREAT SERVICE! My husband & I had such a good experience when we came to look for a car at North Coast Auto Mall. Nader Masoud greeted us as we arrived & was extrem My husband & I had such a good experience when we came to look for a car at North Coast Auto Mall. Nader Masoud greeted us as we arrived & was extremely pleasant & helpful immediately! We enjoyed speaking with him & he took care of us in a very efficient manner! We appreciate all he did to help us with our choice of vehicle, & all who Thank you Nader! More
Great service and excellent purchase experience Marilyn was a pleasure to work with. She was very helpful, knowledgeable and promptly answered any and all questions I had regarding this purchase. I Marilyn was a pleasure to work with. She was very helpful, knowledgeable and promptly answered any and all questions I had regarding this purchase. I could not have asked for better service. She did not do anything I would even remotely regard as deceptive. She promptly got with the service department to have the car put on a lift so I could have a closer inspection of the under body of the car. Jonah quickly and easily explained all of the forms that needed signatures and made closing the transaction as best it could be. More
Excellent choice to buy used cars I had really good experience when I buy my 2016 toyota rav4 from North Coast Auto Mall. Nader was so helpful and explains every thing about the car. P I had really good experience when I buy my 2016 toyota rav4 from North Coast Auto Mall. Nader was so helpful and explains every thing about the car. Prices are very competitive when compared to other agencies. He explains more like a friend rather than a sales professional. Thank you for all your help in choosing car. More
Outstanding Customer Service Mark Keen and finance man Jeff really exemplify,”great customer service”. They are very patient and knowledgeable. Mark calmed my apprehension, and of Mark Keen and finance man Jeff really exemplify,”great customer service”. They are very patient and knowledgeable. Mark calmed my apprehension, and offered a wide variety of options. We left out of there with a beautiful car. Kudos to the TEAM !!! More
Really great people to deal with Akron North Coast Auto Mall had a superb selection of cars to choose from - something for everyone. My salesperson, Mark, was absolute no-pressure, v Akron North Coast Auto Mall had a superb selection of cars to choose from - something for everyone. My salesperson, Mark, was absolute no-pressure, very laid back - perfect for me. Didn't seem to be pushing me one way or the other, and didn't make me feel like I was taking up his time. The finance group was wonderful - even called me back in a few days to say they had a better rate for me than was originally planned - what?? If you are looking for a used vehicle - take the time to visit them. The only reason I couldn't give five stars is that I went there after work (an hour drive) and they said there would be someone there to talk to, but they had all left by the time I got there. I am glad I went back. Love my Audi! More
Son's First Car After visiting a few other dealerships who were only willing to put our young adult son into junk for his first car purchase, we stopped in at North C After visiting a few other dealerships who were only willing to put our young adult son into junk for his first car purchase, we stopped in at North Coast to see what they had available. Jacob (sales), Michael (manager), and Travis (finance) went to great lengths to work with us and the bank to get our son into an affordable, yet nice, first car purchase. We appreciated their patience and communication with us every step of the way. Brenden helped us finish the paperwork and got the car prepped for pick-up. Everyone was great to work with and went beyond the norm in making sure our son was able to drive away in a vehicle he is proud to own, at a price he could comfortably afford. More
Great experience They are very friendly people. There prices are good. The car I bought was priced below book value. Financing was pretty simple. We were very pleased They are very friendly people. There prices are good. The car I bought was priced below book value. Financing was pretty simple. We were very pleased with our purchase. More