
North Coast Mitsubishi of Akron
Akron, OH
Filter Reviews by Keyword
By Type
Showing 2,129 reviews

Best experience! The best set of people! Thank you Marilyn for working as hard as you did and for giving us exactly what we wanted! We love our new car! The best set of people! Thank you Marilyn for working as hard as you did and for giving us exactly what we wanted! We love our new car! More
Found just what we were looking for. Great place to car shop.sales rep. was very helpful and friendly. only hiccup paperwork is crazy..takes forever to get thru it all. however if you're Great place to car shop.sales rep. was very helpful and friendly. only hiccup paperwork is crazy..takes forever to get thru it all. however if you're car shopping North coast auto is where to go. More
Quick & Easy Very quick process as compared to other dealerships we’ve dealt with. I also appreciated how they didn’t haggle forever about extra coverage that we s Very quick process as compared to other dealerships we’ve dealt with. I also appreciated how they didn’t haggle forever about extra coverage that we said from the get go we didn’t want. Great customer service and would buy again from them! More
Excellent service Erik Green and Joe Palerno were very helpful and patient through the whole process. Made sure I was able to get the car I wanted. Would recommend them Erik Green and Joe Palerno were very helpful and patient through the whole process. Made sure I was able to get the car I wanted. Would recommend them to anyone! More
Excellent. Excellent Service. Everyone Was Very Helpful. I Would Recommend Your Dealership To All Of My Friends And Family. Thank You So Much. Keep Up The Excel Excellent Service. Everyone Was Very Helpful. I Would Recommend Your Dealership To All Of My Friends And Family. Thank You So Much. Keep Up The Excellent Work. More
BEST EXPERIENCE I'VE EVER HAD AT A CAR DEALERSHIP!!!! I'd been looking for a used Honda (Black) Touring for about a month when I came across North Coast Auto Mall. They are about 2 1/2 hrs. away so I was I'd been looking for a used Honda (Black) Touring for about a month when I came across North Coast Auto Mall. They are about 2 1/2 hrs. away so I was hesitant to make the journey. Well I'm sure glad I did!!! They had EXACTLY what I was looking for!!!! After going to other dealerships in my area, I was dreading another pressured dealership!!! BOY WAS I SURPRISED!!!! NO PRESSURE, NO PUSHING, EVERYTHING WAS READY WHEN I GOT THERE!!!! I dealt with Emily!!! OMG.....SHE'S WONDERFUL!!! Not pushy, very nice and explained everything about the car I was interested it. She had it ready for a test drive!!! (another dealership I waited 1 1/2 hrs to finally get a test drive!!!). Then Joe came over to negotiate a price. I gave him a price and he said NO and actually offered me a LOWER PRICE!! WAS I DREAMING?????? He is so professional and made my experience exceptional!!!! And then Jonah took care of the finance papers and made sure to go over everything and insured I understood everything!!!! Joe even gave me $$$ to pay for my tolls coming and going!!!!! THANK YOU JOE!!!! I just can't find the words to express what a FABULOUS, STRESS FREE experience this was!!!! THANK YOU EMILY, JOE & JONAH!!! YOU GUYS ROCK!!!!! Needless to say.....I purchased the car and I LOVE IT!!! I WISH I COULD GIVE THEM MORE THAN 5 STARS!!! More
The best SOB exp AGAIN. Bluuueee eyes! ??🥰 they were very helpful and spoke to me in terms I understood. They came up with the best solution for my budget. I SOB exp AGAIN. Bluuueee eyes! ??🥰 they were very helpful and spoke to me in terms I understood. They came up with the best solution for my budget. I appreciate them so much! Great group of my new friends! More
Best experience yet i’ve bought 3 cars so far in my life, and this was by far the best deal i’ve ever gotten first of all. i drove about 4 hours to purchase my car here. i’ve bought 3 cars so far in my life, and this was by far the best deal i’ve ever gotten first of all. i drove about 4 hours to purchase my car here. Michael Mazur is the guy you should go to, this guy is amazing and we stayed in contact a week before about every other day planning this all out. he goes above & beyond and will for you too. Jim the service manager is absolutely amazing too, he helped me out with something i requested and did it no problem no questions asked. Josh was the finance guy i talked to and made me feel comfortable with the whole purchasing experience. I’m thankful for these guys and this place for getting me the car i love More
Purchased Nissan Altima After looking around, best deal I could find on a Nissan Altima. Relaxed atmosphere, they don't waste a lot of money on a fancy showroom. Updated After looking around, best deal I could find on a Nissan Altima. Relaxed atmosphere, they don't waste a lot of money on a fancy showroom. Updated 3/20/19: When test driving the Altima, I noticed that a warning light came on for the AEB (Automatic Emergency Breaking) system. They had told me that the car had been a rental and had been involved in an accident. They allowed me to take it to a dealer to have the car checked out before the sale was finalized. I took it to a Nissan dealer, and they found that in addition to the AEB sensor not working, the car was missing a couple of panels like the lower front splash shield, and they quoted me around $2000 for them to do the repairs. Well I really liked the car and it was at a great price, so not having worked with North Coast Auto mall before I was prepared to try to fight them to have the repairs done. I found out that no fight was necessary. They asked to see a copy of the invoice from the dealer, then they ordered and installed the panels, sent it to a nearby Nissan dealer who overnighted a new sensor and installed and calibrated it, all at no additional charge to me. Now my car is back to like new condition and I couldn't be happier or more impressed with North Coast's Auto Mall's service. More
VW purchase experience Drove in from Michigan expecting to see a couple of different cars and Marilyn was the biggest help ever!!! She helped me find the right car and make Drove in from Michigan expecting to see a couple of different cars and Marilyn was the biggest help ever!!! She helped me find the right car and make the purchase as smooth as possible. I will definitely be coming back to her for my next auto purchase. Thanks!!!!! More