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North Coast Mitsubishi of Akron

Akron, OH

3.7
2,125 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,125 reviews

March 02, 2019

Great customer service I just got my first car loan from here, everywhere I tried before here I got denied but they did everything they could to get me to leave with a car. More

by Tiffany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Carroll
March 02, 2019

Purchased Used Ford Escape Titanium Very excited with this purchase! Marcus was extremely helpful and knowledgeable about the vehicle and all the bells and whistles. I would definitely More

by Tony91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Austin
March 01, 2019

Jonah and Ned are liars!!!! Hey Jonah and Ned. Your names were mentioned in the report I filed with the Better Business Bureau and with the police report! Have fun coming up with More

by russoc102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonah Lydon
Mar 05, 2019 -

North Coast Mitsubishi of Akron responded

Good afternoon, My name is Matthew and I am the National Customer Service Director here at North Coast Auto Mall. I'd like to apologize to you for your experience with us and offer my help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to me at your earliest convenience so that I may help in whatever way I can? Thank you and I hope to hear from you soon. National Customer Service Director Matthew 917-374-5453

March 01, 2019

Patient and understanding Marcus was very patient and cool , let me talk to my parents and ask any questions and work with me . Would recommend ! Even stayed late and was patie More

by 15jaangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Austin
February 28, 2019

Just one chance needed I had been to most all other lenders, dealers, finance places and ones in between, but no one would ever give me the one chance I needed to prove my w More

by Bjsandor4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, head of finance, Travis Metzer, Michael Mazur, Erik Green, John Nguyen
February 27, 2019

Great customer service! Wonderful customer service! Wonderful communication and I’m definitely leaving happy. I was nervous I wouldn’t be approved and I am getting my car!! More

by Ashbender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Carroll
February 27, 2019

A bad day, completely turned around! Today when I woke up I did not plan on coming into North coast automall to purchase a vehicle. On the way to do our daily run, we broke down. The firs More

by SCampbell11811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Austin
February 27, 2019

Rep sell you a car while another rep sells the same car I live out of state. Their website encourages buyers to do business online. I set my eyes on a 2016 Ford Fusion and was told it was available. I allow More

by Simplehecho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Hunt, Joe Palermo, Brandon Boykin
Mar 05, 2019 -

North Coast Mitsubishi of Akron responded

Good afternoon, My name is Matthew and I am the National Customer Service Director here at North Coast Auto Mall. I'd like to apologize to you for your experience with us and offer my help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to me at your earliest convenience so that I may help in whatever way I can? Thank you and I hope to hear from you soon. National Customer Service Director Matthew 917-374-5453

February 27, 2019

Great! I came in here pretty nervous about getting approved but, Marcus made me feel really comfortable. He listened to what I wanted and didn’t force anythi More

by Felicia28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Austin, Migel Ruvinov
February 27, 2019

Great Experience! This is my 3rd car from Northcoast! Marilyn was great to work with. It has been a pleasure doing business with you again! 3x charm More

by xchaneldenay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Carroll
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