
North Coast Mitsubishi of Akron
Akron, OH
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Great customer service I just got my first car loan from here, everywhere I tried before here I got denied but they did everything they could to get me to leave with a car. I just got my first car loan from here, everywhere I tried before here I got denied but they did everything they could to get me to leave with a car. They are very nice and have great customer service! More
Purchased Used Ford Escape Titanium Very excited with this purchase! Marcus was extremely helpful and knowledgeable about the vehicle and all the bells and whistles. I would definitely Very excited with this purchase! Marcus was extremely helpful and knowledgeable about the vehicle and all the bells and whistles. I would definitely do business with them again in the future! More
Jonah and Ned are liars!!!! Hey Jonah and Ned. Your names were mentioned in the report I filed with the Better Business Bureau and with the police report! Have fun coming up with Hey Jonah and Ned. Your names were mentioned in the report I filed with the Better Business Bureau and with the police report! Have fun coming up with your lies!! More
Patient and understanding Marcus was very patient and cool , let me talk to my parents and ask any questions and work with me . Would recommend ! Even stayed late and was patie Marcus was very patient and cool , let me talk to my parents and ask any questions and work with me . Would recommend ! Even stayed late and was patient . More
Just one chance needed I had been to most all other lenders, dealers, finance places and ones in between, but no one would ever give me the one chance I needed to prove my w I had been to most all other lenders, dealers, finance places and ones in between, but no one would ever give me the one chance I needed to prove my worthiness until I came in for one last shot and they helped me. My credit was bad I was trying to make it better but I was homeless I didn't know where else to go I need a car and have been taken from me when I try to help somebody better their life and in the meantime I ended up without a vehicle and homeless and without friends and family all because of misinformation that destroyed my world. But I had my kids, I just wasn't able to go to them or their games or dances and that caused more devastation. I needed a job but there was really only about three places I could apply at since I would have to walk, and winter was coming again. I also had really bad credit and had never in 43 years owned a credit card. No one wanted to help me, I was all alone and no one to turn to so I finally just pushed and pushed got a good job and through 5feet of snow and ice and rain and blistering cold back and forth I went to and from. I started to cry when they told me they could help me and I was afraid to say more then two words because if I did I felt everything would fall away and disappear. They have no idea how much they have given me by giving me my freedom back and a chance to better myself and show that they made the right choice. More
Great customer service! Wonderful customer service! Wonderful communication and I’m definitely leaving happy. I was nervous I wouldn’t be approved and I am getting my car!! Wonderful customer service! Wonderful communication and I’m definitely leaving happy. I was nervous I wouldn’t be approved and I am getting my car!! More
A bad day, completely turned around! Today when I woke up I did not plan on coming into North coast automall to purchase a vehicle. On the way to do our daily run, we broke down. The firs Today when I woke up I did not plan on coming into North coast automall to purchase a vehicle. On the way to do our daily run, we broke down. The first place we thought to go, because of not being able to go without a vehicle was North coast. When we arrived we we're greeted by a nice gentlemen, who than turned us over to Marcus. Marcus was very patient with us as the process went along. As anyone would expect in the car buying process, it took awhile. Marcus made sure to ask if we needed anything, kept us updated on the process and was great in conversation! Thanks again Marcus for all of your help!! More
Rep sell you a car while another rep sells the same car I live out of state. Their website encourages buyers to do business online. I set my eyes on a 2016 Ford Fusion and was told it was available. I allow I live out of state. Their website encourages buyers to do business online. I set my eyes on a 2016 Ford Fusion and was told it was available. I allowed my credit to be pulled and approved for the purchase. Unbeknown to me, the same vehicle was sold by a different representative. I was told that there was another Fusion for roughly the same price but had twice the miles on it. I know there’s always the possibility of two people looking at the same vehicle but I wasn’t given the opportunity to place a deposit on it nor did the finance manager hold off on pulling my credit while the other buyer was looking at the vehicle. Now I have 2 inquiries on my credit which lowers my score (yes, scores do drop if a bureau is pulled too many times). I was told the reason why it was sold to someone else is because priority is given to customers that are on site to buy a vehicle. This could have been addressed by allowing me to put a deposit on the vehicle. If that’s how this dealer values out of town customers, so be it. I’m buying local from now on. More
Great! I came in here pretty nervous about getting approved but, Marcus made me feel really comfortable. He listened to what I wanted and didn’t force anythi I came in here pretty nervous about getting approved but, Marcus made me feel really comfortable. He listened to what I wanted and didn’t force anything on me. He answered all my questions and was well prepared which made the process go quickly. I’m happy with the service provided and I would highly recommend north coast auto mall to anyone in need of a nice, reliable car with decent payment options! More
Great Experience! This is my 3rd car from Northcoast! Marilyn was great to work with. It has been a pleasure doing business with you again! 3x charm This is my 3rd car from Northcoast! Marilyn was great to work with. It has been a pleasure doing business with you again! 3x charm More