North Coast Mitsubishi of Akron

happy with brandon not happy with dealership Brandon's attitude was the only reason that we ended up purchasing a vehicle here. He was set up for failure from the start, but continued to perseve Brandon's attitude was the only reason that we ended up purchasing a vehicle here. He was set up for failure from the start, but continued to persevere through a difficult situation. We contacted North Coast Auto Mall the prior evening to confirm a particular vehicle's availability, and made an appointment for 10 am. The appointment was confirmed several times and we were told our vehicle would be ready and warmed up (it was sub 0 weather). Was also texted by Lia (an off-site) manager that morning that they were ready for us and to text her when we were close by, which we did. We had also mentioned another vehicle to Lia that we wanted to test drive. Unfortunately when we arrived neither of the vehicles were ready. Brandon started work at 10 so definitely not his responsibility to have the vehicles ready. The Manager should have stepped in but didn't, even after us explaining the situation. He (wish we had asked his name, first elevated desk right inside the door) seemed very uninterested. We were so close to walking out, but Brandon was trying so hard that we decided to stay. After 30 minutes with first vehicle still missing, we decided to take the other one for a test drive. First vehicle still hadn't been found on our return. We had another appointment in the area and had to leave because of time. Brandon continued to search for the first vehicle, which they eventually found, so he called us and we returned later in the day to test drive it. North Coast Auto Mall is all about texting and calling to get you in for your appointment, but they need to focus more on having vehicles located and ready for the people that make appointments and travel long distances to get there. More

Thank you Brandon! Brandon was very helpful in finding a vehicle to best fit our needs. We had a great experience at North Coast Auto Mall and would recommend it to anyo Brandon was very helpful in finding a vehicle to best fit our needs. We had a great experience at North Coast Auto Mall and would recommend it to anyone! More

North Coast Auto Mall - Great service! Brandon took care of us from the minute we walked through the doors. He did everything he could to make sure we were taken care of and was patient wit Brandon took care of us from the minute we walked through the doors. He did everything he could to make sure we were taken care of and was patient with us as we decided on what to do. He wasn’t pushy at all and let us make the decision without pressuring us Iike most salesmen do. Highly recommended! More

Great They did everything for me to be able to get the car I wanted! They helped with every little detail even helping me get a good trade in value They did everything for me to be able to get the car I wanted! They helped with every little detail even helping me get a good trade in value More

Great experience Erik made a a stressful situation that started with my vehicle breaking down on me, turn into the best experience I ever had purchasing a vehicle. T Erik made a a stressful situation that started with my vehicle breaking down on me, turn into the best experience I ever had purchasing a vehicle. Thank you for your stellar customer service. More

Melissa Williams This place is absolutely amazing. I went in to purchase a vehicle and was very anxious about this. Everyone there made me feel welcome and comfortable This place is absolutely amazing. I went in to purchase a vehicle and was very anxious about this. Everyone there made me feel welcome and comfortable. I was able to purchase the vehicle that I wanted with the assistance of David Jaber..awesome guy and very helpful. I will definitely go back and recommend this dealership to anyone looking for a new vehicle. More

Happy with my SUV Thanks Marilyn for working so hard to get me in the SUV I wanted, the staff is very friendly and the atmosphere was great! Thanks Marilyn And North C Thanks Marilyn for working so hard to get me in the SUV I wanted, the staff is very friendly and the atmosphere was great! Thanks Marilyn And North Coast Auto Mall. More

Thank you Erik was amazing he helped me and my dad find the perfect car I’d give him 100 stars if I could keep up the good work! Erik was amazing he helped me and my dad find the perfect car I’d give him 100 stars if I could keep up the good work! More

Mark was awesome!!! I went to North Coast with so much anxiety about buying a car but Mark helped me out so much. He made me feel comfortable and took the time to make su I went to North Coast with so much anxiety about buying a car but Mark helped me out so much. He made me feel comfortable and took the time to make sure I test drove all the cars I was considering. He didnt pressure me into purchasing anything and I was happy that he helped me make the decision I made. I would definately recommend him to all my family and friends looking to purchase a vehicle. More

Great car buying experience Had a great experience at North Coast Auto Mall. Brandon, the salesman that worked with me, did a great job getting me into the car I wanted. I went i Had a great experience at North Coast Auto Mall. Brandon, the salesman that worked with me, did a great job getting me into the car I wanted. I went in pre-approved with a great interest rate and they found a better one for me! I am very pleased with the experience I had. More