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North Coast Mitsubishi of Akron
Akron, OH
2,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,125 reviews
May 14, 2018
Great experience North coast auto mall worked with us and pretty much gave us everything we asked for. We ended up getting an Infinity Q50 and abolsutely love it. North coast auto mall worked with us and pretty much gave us everything we asked for. We ended up getting an Infinity Q50 and abolsutely love it. More
by Moyers2018
Employees Worked With
Jonah Lydon
May 14, 2018
Fast and easy Mark and Tony were extremely helpful in helping me obtain my vehicle. They actually found me the same make and model with fewer miles. Come down and Mark and Tony were extremely helpful in helping me obtain my vehicle. They actually found me the same make and model with fewer miles. Come down and pay them a visit. More
by steelcity00
Employees Worked With
Tony Susnjara, Mark Buskirk, Danielle Hunt
May 12, 2018
Amazing experience Just bought my first car, and so happy I decided to come to North Coast Auto Mall! They made my experience so amazing!! Awesome people!! Highly recomm Just bought my first car, and so happy I decided to come to North Coast Auto Mall! They made my experience so amazing!! Awesome people!! Highly recommended!!! More
by Ninaroberts3
Employees Worked With
Moe Alghofari , Brigitte Ford
May 12, 2018
Awesome and easy experience! Moe was very helpful helping me find a vehicle and finance the vehicle with no problems at all. I would reccomend buying a vehicle from here, talk to Moe was very helpful helping me find a vehicle and finance the vehicle with no problems at all. I would reccomend buying a vehicle from here, talk to my man Moe. More
by Cole22
Employees Worked With
Moe Alghofari
May 11, 2018
Great dealership great sales associate I've bought four card from North coast auto mall and have great experience. No hassle. Michael Mazur was my sales associate and would recommend him fo I've bought four card from North coast auto mall and have great experience. No hassle. Michael Mazur was my sales associate and would recommend him for all your needs or questions. Thanks again Michael Mazur and north coast automall More
by Cpyles614
Employees Worked With
Michael Mazur
May 10, 2018
Helpful and honest salesperson Drove from Michigan to pick up a car at North Coast Auto Mall. Cortland was helpful, informative and went to great lengths to explain everything abou Drove from Michigan to pick up a car at North Coast Auto Mall. Cortland was helpful, informative and went to great lengths to explain everything about the car, options, history, etc. He was very sincere and absolutely no pressure on the sale. I would highly recommend Cortland. More
by Dave from Michigan
Employees Worked With
Cortland Perry
May 09, 2018
Thank Emily. From T I want thank you Emily for helping with the purchase of my new Impala. Emily was very helpful and understanding of what I was looking for. After bein I want thank you Emily for helping with the purchase of my new Impala. Emily was very helpful and understanding of what I was looking for. After being involved in an accident it was important to find a vehicle fast but I never felt rushed working with her. She did everything to help find a vehicle that I like and with the payments I was looking for. I will definitely recommend others to her. Thank you Emily. More
by TAIR324
Employees Worked With
Emily Ross
May 08, 2018
"What are waiting on?" The inventory is pretty expansive and the vehicles are in good shape. Our salesperson did show us a Carfax report at no charge, but we had to request The inventory is pretty expansive and the vehicles are in good shape. Our salesperson did show us a Carfax report at no charge, but we had to request it. We ended up buying the first car we test-drove at this dealership. All of this sounds like a satisfactory experience, but keep in mind this was stretched out over 5 1/2 hours. Our salesperson was working with multiple people at once even though we scheduled an appointment with him beforehand and confirmed we were coming. He would disappear for long periods of time and we would not know what we were waiting for until he returned. There were lots of salespeople on the floor--more than there were customers on a Saturday afternoon. It seemed like there was only one finance employee working though, and we actually waited 2 hours just to meet with him after we decided to buy. I got the vehicle I wanted at the price I wanted, but I didn't expect to have to work so hard or wait so long for it. More
by SJH
Employees Worked With
Cortland Perry
May 07, 2018
Now You See Me, Now You WON'T! Received templated, cut-n-paste email replies. Also, spoke with 2 agents by phone, in addition to the Finance Manager by phone. I expressed interest i Received templated, cut-n-paste email replies. Also, spoke with 2 agents by phone, in addition to the Finance Manager by phone. I expressed interest in this car and even 2 hours prior to making the hour+ drive to the dealer with my wife, I was led to believe by the Finance Manager that the car was waiting for me to test drive. When my wife and I arrived, we met with the agent; no smile, very arrogant, behaving like he was doing US a favor by taking time to meet us. Then, as we were sitting, he asked what we wanted to do. Strange question, given that we had a 1:30 appt with him. Then, he said that the car we were interested in sold the night before by a different agent. No apologies, no remorse, no embarrassment. Just stated the fact, then tried to get us to consider an OLDER model, with MORE miles and with a significantly HIGHER sticker price! We test drove it about 1 mile, returned it and informed him that it was out of our budget. He seemed miffed about this. Kept us waiting around while he remained AWOL. He returned to tell us that on a approx. $11,500.00 car, that he would knock off $200.00. We declined. We decided to leave. He never said, "Thank you", "Sorry", never smiled...nothing. He didn't even see us to the door. My wife and I will never purchase a car from this dealership, regardless of price. This isn't really a "dealership" as what one might conjure up in their imagination. It's more like a hectic, disorganized, fast-food operation with our salesman having a "Tell me 'Yes', tell me 'No', hurry up, I gotta go!" attitude. It was a wasted 110-mile trip. Part of this was my fault because I didn't heed my gut instinct to pass on this dealership after reading the mixed reviews. Don't make the mistake I made. "Learn from the mistakes made by others because you will not live long enough to make them all yourself." More
by MEW
Employees Worked With
I do not wish to disclose the Sales person's name for fear of possible future repercussions
May 06, 2018
great service Great service, large selection of cars, knowledgeable staff. Walked in found what i wanted and was test driving it in less than 5 minutes. Not only di Great service, large selection of cars, knowledgeable staff. Walked in found what i wanted and was test driving it in less than 5 minutes. Not only did i get the car that i wanted, also got a service package that will get me to 100,000 miles with no worry's. Salesman ( Mark Buskirk) was knowledgeable on the vehicle and had answers on all my questions. Would recommend them to anyone looking to buy a new car More
by jims merc
Employees Worked With
Mark Buskirk
