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North Coast Mitsubishi of Akron
Akron, OH
2,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,125 reviews
April 05, 2018
Awful...worst experience at a dealership EVER! DISHONEST This car dealership is nothing short of a joke. Everything about the experience was awful. Rodney was less than accommodating from the get-go. WE d This car dealership is nothing short of a joke. Everything about the experience was awful. Rodney was less than accommodating from the get-go. WE drove him around the car lots looking for the vehicles we wanted to take a look at. While we jumped out and checked them because he was too lazy to get out of the car. This was all after waiting 20 minutes for him to figure out where keys to the vehicles were. He didn't know whether a vehicle was sold, what lot it was in, nothing. He wasn't organized and the dealership as a whole didn't appear to be organized either. Finally after choosing a vehicle and getting financing secured he shows up with the CarFax, which we had asked for much earlier and should have been given to us before anything with paperwork was done. The CarFax showed that the airbag in the vehicle had been deployed previously in an accident. There was front end damage and front quarter damage in this accident. He tried to smooth over all of that and poo poo and concerns we had. I ended up flat out telling him the deal was off and we were not purchasing the vehicle and he got very aggressive. He got angry and started arguing with us about how it wasn't a big deal that the airbag had been previously deployed and that there was previous front end damage that was severe enough for the air bag to go off. He was saying ridiculous things to try to get us to still go through with the deal. "Most people it doesn't bother them a bit that a car has been in an accident." "You saw the car, you couldn't tell it was in an accident." "Cars are in accidents all the time, you just don't get rid of them." Why would we spend $10K on a vehicle that has been in a front end accident that was severe enough to deploy the air bags?! Finally, I got very angry and we got up and left. He then ran after us and started arguing with us while we were in our car. WOW! I wouldn't send my worst enemy to this place or to see Rodney. Awful and that's putting it mildly. Run away, run away as fast as you can! More
by DogMom3
Employees Worked With
Rodney Patterson
April 04, 2018
Excellent customer service I had the pleasure of working with trenton at Akron Auto Mall. He was courteous and very helpful, they handled my car purchase very quickly. I was on I had the pleasure of working with trenton at Akron Auto Mall. He was courteous and very helpful, they handled my car purchase very quickly. I was on a time limit because I had to work and they approved me in record time. More
by Manwieldingfire
Employees Worked With
Trent Saylor
April 02, 2018
My 1st Cadillac I have always driven Fords. My Fusion needs an engine and I was debating on getting it fixed or buying a new/used car. I found the vehicle I wanted I have always driven Fords. My Fusion needs an engine and I was debating on getting it fixed or buying a new/used car. I found the vehicle I wanted online at North Coast, came in and got it. Thanks Jonah. More
by Tan-Ya
Employees Worked With
Jonah Lydon
April 01, 2018
New car for our growing family :) We had a great experience with Joel and the North Coast Auto Mall team in Akron! Joel was super helpful and open to letting us look at and test drive We had a great experience with Joel and the North Coast Auto Mall team in Akron! Joel was super helpful and open to letting us look at and test drive all the cars on our list. Finding the right car for our growing family was so important to us and we love our Audi Q5! Thanks, y'all! :) More
by Jim&jenny
Employees Worked With
Joel Newcomb
April 01, 2018
Awesome experience! Mike Mazur is a great person to deal with and a prior purchase experience brought me back to him when I needed to get another car. Thanks Mike for all Mike Mazur is a great person to deal with and a prior purchase experience brought me back to him when I needed to get another car. Thanks Mike for all of your help and the speed with which you brought the deal together. More
by mbrogan2
Employees Worked With
Michael Mazur
March 31, 2018
Great Experience The overall experience was great. Trent was a pleasure to work with and made the buying process painless. They have a diverse inventory of cars. I The overall experience was great. Trent was a pleasure to work with and made the buying process painless. They have a diverse inventory of cars. I drove close to two hours to get there and would come here again for my next car. More
by don99
Employees Worked With
Trent Saylor
March 31, 2018
Great customer service!! Trent was very informative and helpful in choosing a vehicle to fit my budget. He did not try and sell me a car he wanted me to have but helped me cho Trent was very informative and helpful in choosing a vehicle to fit my budget. He did not try and sell me a car he wanted me to have but helped me choose the car I wanted. More
by James1
Employees Worked With
Trent Saylor
March 31, 2018
Good dealer Good price of the car . I would recommend this dealer to buy the cars. Sales associates are very friendly. Plz step here to buy great cars in low pri Good price of the car . I would recommend this dealer to buy the cars. Sales associates are very friendly. Plz step here to buy great cars in low prices More
by Budy20
Employees Worked With
Cortland Perry
March 31, 2018
Wonderful experience! Loved working with Jonah! Such a kind person! Everyone was wonderful and a pleasure to work with! Would highly recommend to friends and family, very s Loved working with Jonah! Such a kind person! Everyone was wonderful and a pleasure to work with! Would highly recommend to friends and family, very satisfied! More
by Huskylove
Employees Worked With
Jonah Lydon
March 31, 2018
Great cars values Great bank for your buck! Great customer service! And very responsive to emails and phone calls it was a pleasure doing business with them! And I l Great bank for your buck! Great customer service! And very responsive to emails and phone calls it was a pleasure doing business with them! And I love my new Sorrento! More
by Shawn
Employees Worked With
Trent Saylor
