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North Coast Mitsubishi of Akron
Akron, OH
2,130 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,130 reviews
April 08, 2018
Great Price I bought a 2014 VW Passat Wolfsburg with 32k miles on it at a good price, well below KBB far market price. Got to a price point that was comfortable f I bought a 2014 VW Passat Wolfsburg with 32k miles on it at a good price, well below KBB far market price. Got to a price point that was comfortable for me. Was a rather quick process and relatively easy. My only problem was that I was handed off to another salesman because I did something online that locked me into being with someone else. Even though the final salesman I had was nice and got me to where I wanted, I thought it was a bit unprofessional to do that. I had been with the first guy for 20 minutes already and then was handed off. Other than that, this dealership will help you get the car you like at the price you want. Tonna was a good salesman, who at first, was very straightforward and didn’t come off great, but was very helpful in the entire process by offering a detail after I purchased and put some gas in it for me. Pleased with the whole process, besides the handing off at the beginning. More
by VWguy50
Employees Worked With
Tonna Davis
April 07, 2018
Marilyn was fantastic and extremely accommodating and helpful. There was a little bit of pressure to get a titanium warranty, but nothing out of the ordinary was fantastic and extremely accommodating and helpful. There was a little bit of pressure to get a titanium warranty, but nothing out of the ordinary. They worked hard to answer any questions we had, and we ended up buying both a great vehicle and a reasonable warranty. We’d recommend checking them out as part of your new car search! More
by Michiganders
Employees Worked With
Marlyn Caroll
April 07, 2018
Great Experience Trent was extremely knowledgeable and helpful. He made this process extremely simple and quick, also his customer service was incredible. I'll definit Trent was extremely knowledgeable and helpful. He made this process extremely simple and quick, also his customer service was incredible. I'll definitely come back More
by Ajacks2
Employees Worked With
Trent Saylor
April 06, 2018
Great Trent was amazing!!! He worked with us until the deal was right We will definitely be back for another vehicle in the future! Everyone here was ver Trent was amazing!!! He worked with us until the deal was right We will definitely be back for another vehicle in the future! Everyone here was very friendly too! More
by shawnalowry11
Employees Worked With
Trent Saylor
April 05, 2018
Friendly, smooth, and relatively quick transaction My experience at the North Coast Auto Mall was excellent. Cortland Perry was the salesman that helped me theough the process. Cortland showed me man My experience at the North Coast Auto Mall was excellent. Cortland Perry was the salesman that helped me theough the process. Cortland showed me many options in my price range and allowed test drives of any of those vehicles. He questioned me on what type of car I was looking for and any features in particular that I was looking for. The prices were comparable and/or better than other dealerships. The actual purchasing process was fast and painless. More
by Dlbldlab
Employees Worked With
Cortland Perry
April 05, 2018
Awful...worst experience at a dealership EVER! DISHONEST This car dealership is nothing short of a joke. Everything about the experience was awful. Rodney was less than accommodating from the get-go. WE d This car dealership is nothing short of a joke. Everything about the experience was awful. Rodney was less than accommodating from the get-go. WE drove him around the car lots looking for the vehicles we wanted to take a look at. While we jumped out and checked them because he was too lazy to get out of the car. This was all after waiting 20 minutes for him to figure out where keys to the vehicles were. He didn't know whether a vehicle was sold, what lot it was in, nothing. He wasn't organized and the dealership as a whole didn't appear to be organized either. Finally after choosing a vehicle and getting financing secured he shows up with the CarFax, which we had asked for much earlier and should have been given to us before anything with paperwork was done. The CarFax showed that the airbag in the vehicle had been deployed previously in an accident. There was front end damage and front quarter damage in this accident. He tried to smooth over all of that and poo poo and concerns we had. I ended up flat out telling him the deal was off and we were not purchasing the vehicle and he got very aggressive. He got angry and started arguing with us about how it wasn't a big deal that the airbag had been previously deployed and that there was previous front end damage that was severe enough for the air bag to go off. He was saying ridiculous things to try to get us to still go through with the deal. "Most people it doesn't bother them a bit that a car has been in an accident." "You saw the car, you couldn't tell it was in an accident." "Cars are in accidents all the time, you just don't get rid of them." Why would we spend $10K on a vehicle that has been in a front end accident that was severe enough to deploy the air bags?! Finally, I got very angry and we got up and left. He then ran after us and started arguing with us while we were in our car. WOW! I wouldn't send my worst enemy to this place or to see Rodney. Awful and that's putting it mildly. Run away, run away as fast as you can! More
by DogMom3
Employees Worked With
Rodney Patterson
April 04, 2018
Excellent customer service I had the pleasure of working with trenton at Akron Auto Mall. He was courteous and very helpful, they handled my car purchase very quickly. I was on I had the pleasure of working with trenton at Akron Auto Mall. He was courteous and very helpful, they handled my car purchase very quickly. I was on a time limit because I had to work and they approved me in record time. More
by Manwieldingfire
Employees Worked With
Trent Saylor
April 02, 2018
My 1st Cadillac I have always driven Fords. My Fusion needs an engine and I was debating on getting it fixed or buying a new/used car. I found the vehicle I wanted I have always driven Fords. My Fusion needs an engine and I was debating on getting it fixed or buying a new/used car. I found the vehicle I wanted online at North Coast, came in and got it. Thanks Jonah. More
by Tan-Ya
Employees Worked With
Jonah Lydon
April 01, 2018
New car for our growing family :) We had a great experience with Joel and the North Coast Auto Mall team in Akron! Joel was super helpful and open to letting us look at and test drive We had a great experience with Joel and the North Coast Auto Mall team in Akron! Joel was super helpful and open to letting us look at and test drive all the cars on our list. Finding the right car for our growing family was so important to us and we love our Audi Q5! Thanks, y'all! :) More
by Jim&jenny
Employees Worked With
Joel Newcomb
April 01, 2018
Awesome experience! Mike Mazur is a great person to deal with and a prior purchase experience brought me back to him when I needed to get another car. Thanks Mike for all Mike Mazur is a great person to deal with and a prior purchase experience brought me back to him when I needed to get another car. Thanks Mike for all of your help and the speed with which you brought the deal together. More
by mbrogan2
Employees Worked With
Michael Mazur
