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North Coast Mitsubishi of Akron

Akron, OH

3.7
2,125 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,125 reviews

March 01, 2018

Relaxed experience I called in and was seen the same day. Moe was quick and affable and for me in the car I wanted. Overall great experience and would recommend to anyon More

by tenbux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
February 27, 2018

We had such a great experience Thanks to Moe we left with a great car he was very helpful with our questions. The service was fast and easy and he offered to detail the car and it’s More

by Missmandiehm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
February 27, 2018

Awesome service!!! Moe helped us get our first car. He was more then helpful and got us the best deal and my dream car. Will definitely refer this place to anyone! More

by Ma austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
February 26, 2018

Quick and to the point. We came in with a good idea of what we wanted, but all questions were answered when asked. We drove a handful of cars and suggestions were made on wha More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari , Marcus Austin
February 26, 2018

professional I have never been here and I was hesitant at first but Jonah was professional and straight forward. There were scratches on the bumper and they are go More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonah Lydon
February 26, 2018

Yay I have a new car. Gunar was great! He helped me out so much! Found the right car for what I was looking for and it for well with in the budget I gave. More

by Browncat08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunar Davidov
February 25, 2018

Awesome! Drove an hour away to check out Northcoast Auto to see if they can get me into a reliable car. I have no credit and they were able to approve me even More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Saylor, Nate Fried
February 25, 2018

Used is not always better. This purchase was a year ago and I see the person who made the sale no longer works there I see. Me and my husband spent about 3 to 4 hours or more to More

by Leadfoot120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not on the list , Moe Alghofari
Mar 07, 2018 -

North Coast Mitsubishi of Akron responded

Good afternoon Leadfoot, My name is Matthew and I am the Customer Service Manager here at North Coast Auto Mall Akron. I wanted to apologize to you for your experience with us as we never want our customers to have a one star experience. Unfortunately you purchased a 2014 which makes your car 4 years old. Used cars do eventually have issues and it is the responsibility of the customer to fix their own vehicle, especially if you haven't had an issue with it for a year. We also cannot control what it is that you're paying unfortunately. We wish we could!! If it was up to us, I promise we would give you the lowest payment possible however we are not a financial institution nor did we give you a loan. A 3rd party bank did and they are the ones who decided your payment based on your personal credit history. All of that being said, we here at NCAM value Customer Service, will you please reach out to me so that I can help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Customer Service Manager 917-374-5453

February 24, 2018

Easy and haggle free I came in off the street without an appointment. Trent was busy but was more than willing to assist me. He wasn't pushy and showed me multiple vehicl More

by Silver Bullets
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Saylor
February 24, 2018

Very helpful and friendly staff It was definitely a process getting everything approved with my poor credit, but the staff was very friendly and supportive. Trent was awesome and ver More

by CW0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Saylor
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