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North Coast Mitsubishi of Akron

Akron, OH

3.7
2,128 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,128 reviews

February 25, 2018

Used is not always better. This purchase was a year ago and I see the person who made the sale no longer works there I see. Me and my husband spent about 3 to 4 hours or more to More

by Leadfoot120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not on the list , Moe Alghofari
Mar 07, 2018 -

North Coast Mitsubishi of Akron responded

Good afternoon Leadfoot, My name is Matthew and I am the Customer Service Manager here at North Coast Auto Mall Akron. I wanted to apologize to you for your experience with us as we never want our customers to have a one star experience. Unfortunately you purchased a 2014 which makes your car 4 years old. Used cars do eventually have issues and it is the responsibility of the customer to fix their own vehicle, especially if you haven't had an issue with it for a year. We also cannot control what it is that you're paying unfortunately. We wish we could!! If it was up to us, I promise we would give you the lowest payment possible however we are not a financial institution nor did we give you a loan. A 3rd party bank did and they are the ones who decided your payment based on your personal credit history. All of that being said, we here at NCAM value Customer Service, will you please reach out to me so that I can help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Customer Service Manager 917-374-5453

February 24, 2018

Great Moe was an amazing rep. I would definitely recommend him to others to come and purchase a vehicle. He has great energy and great customer service skil More

by Mrzsexibrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
February 24, 2018

Pretty painless Buying a car isn’t fun, but this process was relatively painless! Easily financed and they worked to get everything within my budget! xxxxxxto Moe! More

by Jmwade0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari
February 24, 2018

Easy and haggle free I came in off the street without an appointment. Trent was busy but was more than willing to assist me. He wasn't pushy and showed me multiple vehicl More

by Silver Bullets
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Saylor
February 24, 2018

Very helpful and friendly staff It was definitely a process getting everything approved with my poor credit, but the staff was very friendly and supportive. Trent was awesome and ver More

by CW0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Saylor
February 24, 2018

Great service Marilyn was very helpful with our purchase. Fast approval. They have a lot of nice cars. Moe helped in choosing the perfect car and Marilyn helped wit More

by Kalaurie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Alghofari , Marlyn Caroll
February 23, 2018

A Pleasant Surprise!! I found the exact vehicle which I had been searching on their website but was really suspicious due to the low miles and low price tag, seemed too goo More

by cjd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in finance, Nate Fried, Jonah Lydon
February 23, 2018

Thank you Ganar for all your help and work you did to get me into my new car. Wish it would have been a little cheaper buy i know you did the best you could. G More

by Bigredlsmkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunar Davidov
February 23, 2018

Quick easy and good service Walked in got to test drive the car I wanted Trent was great got me in my new car by the end of the day More

by Kobe6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Saylor
February 22, 2018

Definitely a place to consider! Tonna was an amazing person to work with. Not pressuring me to make a spontaneous decision. He showed me the car, let me drive it, and went over the C More

by Agarrett96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonna Davis
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