North Coast Mitsubishi of Bedford

I am VERY unsatisfied with how North Coast handled my situation. I purchased a car from here 11/24 under full factory warranty. I found out 6/17 that there was damage to the car from an accident that the situation. I purchased a car from here 11/24 under full factory warranty. I found out 6/17 that there was damage to the car from an accident that the previous owner had been in. This damage was not repaired by North Coast before I purchased it. Contacted North Coast 6/18 and was told damage could be repaired and also offered a loaner car while my car was being repaired - just had to wait for authorization from manager. Called back 6/19 for updates and was told manager was NOT willing to do anything for me. Asked to speak to the manager, but was denied. Was also hung up on while trying to ask questions. I have tried to reach out SEVERAL times since then to talk to someone but was either disconnected or told to leave a message and someone would get back to me which has yet to happen. My emails were also ignored. Damages are not covered under my warranty because they happened prior to me purchasing the car. North Coast did not do their job in inspecting this car or repairing it correctly before it was sold to me. I need my car to be repaired, but at this point I don't trust Mitsubishi Bedford to do it correctly. They simply cannot be trusted. More

Always friendly and super fast. Love coming here and talking to everyone! Check in and check out is always super fast and simple. Love coming here and talking to everyone! Check in and check out is always super fast and simple. More

OBA WAS THE ABSOLUTE BEST. Highly recommend going to Northcoast for an affordable vehicle. They helped with EVERYTHING!! Highly recommend going to Northcoast for an affordable vehicle. They helped with EVERYTHING!! More

I highly recommend North Coast Mitsubishi. I recently purchased my second vehicle from them. Went back to my guy Malik Spivey. I highly recommend Malik when you go there. Ask for him. He will I recently purchased my second vehicle from them. Went back to my guy Malik Spivey. I highly recommend Malik when you go there. Ask for him. He will take time answering questions and getting you what you want. The customer service and vehicle service is great here too. Oil changes and tires rotated. I'm enjoying and loving my new car. Roscoe M. More

False information when car was purchased. . Poor service. expensive warranty purchased which did not cover wire harness. Entire dealership ignored phone calls, text and emails. I would NEVE . Poor service. expensive warranty purchased which did not cover wire harness. Entire dealership ignored phone calls, text and emails. I would NEVER recommend this dealership. More

I worked with Mark , I went in looking at a specific car . After test driving 4 and being undecided I left with what I wanted. Mark was very pleasant to work with made me feel completely comfortable during . After test driving 4 and being undecided I left with what I wanted. Mark was very pleasant to work with made me feel completely comfortable during our 6 hours of working with each other to get me in the vehicle I wanted. Thank You Mark!! M.N More

We had an amazing experience with our sales person, Clarence. He was very patient, respectful and listened to everything we were looking for. We've had the car for a few days and glad we finalized our Clarence. He was very patient, respectful and listened to everything we were looking for. We've had the car for a few days and glad we finalized our car pick with this dealership and gald we got a chance to work with Clarence, Moe and Mikelle More

1 star is too much for them. 5 hours of waiting for a trade in quote just to be low balled is pathetic. “Market value” must have a different definition for the incompetent employ 5 hours of waiting for a trade in quote just to be low balled is pathetic. “Market value” must have a different definition for the incompetent employees here, $24k for a 2020 1500 with under 38k miles - check the market let me know how many you find were $24k is “market value”. In addition whatever sales child I spoke with wouldn’t accept the fact that I was already approved with multiple financing options, all of which are “in house” meaning they work with the dealer. I wish the used vehicle I wanted was at literally any other dealership. Solid work fumbling a used car deal where you guys would have gained a truck that’s 5 years newer with half the miles of the one on the lot More

They lied to me to get me to the dealership to buy a vehicle. I was offered a range for my trade of $22,838 to $25,328. They actually only offered $19,500. I did not misrepresent my car, but he said tha vehicle. I was offered a range for my trade of $22,838 to $25,328. They actually only offered $19,500. I did not misrepresent my car, but he said that they go by KBB. I had it in writing from his employee and he said ih he made a mistake. So I drove 45 minutes each way because oops, he made a mistake. I don't like being misled and lied too. More

Tyler was very helpful and honest with me. I appreciate how honest he was and it felt like he cared about my experience as a consumer. He wanted to find a win win for both sides and not take a I appreciate how honest he was and it felt like he cared about my experience as a consumer. He wanted to find a win win for both sides and not take advantage of me as the consumer. He did a great job. More