North Coast Mitsubishi of Bedford

GEORGE WAS EXCELLENT GOT ME INTO A 2018 NISSAN ROGUE AND KNEW WACH CAR INSIDE OUT! KNEW WACH CAR INSIDE OUT! More

I would never, ever do business with this dealership. Simply put, their staff is dishonest. They are not to be trusted. Charles, the sales rep who was working with me, and I agreed over text on 9/23/2 Simply put, their staff is dishonest. They are not to be trusted. Charles, the sales rep who was working with me, and I agreed over text on 9/23/22 that he would sell me a particular Kia Soul for $14,000 on 9/24/22. However, when I spoke to Jordan, the NCAM manager, on 9/24/22, he said he would not honor that price or agreement. Jordan said that Charles, a "newer" employee, hadnt followed proper NCAM procedure. Jordan stated that Charles should have gotten management approval to make such a deal. I explained to Jordan that I had made an agreement with Charles in good faith about the car and price, and I wanted to buy the Soul for $14,000. I said that I had no way of knowing about NCAM policy, and that Charles apparently hadnt been trained very well. I felt I shouldnt bear the brunt of NCAM's mistakes. Well, Jordan made no attempt further attempt to resolve the problem. He made me no counteroffers. In fact, he offered me nothing. It even took about an hour for either Charles or Jordan to apologize for what happened. - More

Shelly Mercado was very nice and polite, she handled everything in a timely and professional manner everything in a timely and professional manner More

Horrible experience, was contacted by Oleg about my listing i had posted about selling my truck. Was given an offer by Oleg .On the way to the dealership yesterday i contacted Oleg vis text to verify t listing i had posted about selling my truck. Was given an offer by Oleg .On the way to the dealership yesterday i contacted Oleg vis text to verify the offer since i was driving 35 mins to go to the dealership. He told me as long as the vehicle checks out , “ the offer stands” . Once I arrived at the dealership I dealt with a salesman named Bub who had the vehicle inspected. He stated that my vehicle was “sick” meaning very nice. I was then greeted by another saleperson who stated he was the manager. He said my vehicle checked out “ very clean” and then proceeded to offer me an amount that was $5,000 less than what i was given by Oleg. Absolutely insulting and disrespectful since i was already given an offer and my vehicle did check out clean as Oleg stated wouldnrequire his offer to stand. Total bait and switch company. I worked at a new car dealership for a decade and would never ever conduct business in such a horrible way. Don’t recommend dealing the North Coast Auto Mall in Bedford . Spend your hard earned money someplace else More

i wanna send a special thank you ! !!!! to Nick D. at Northcoast auto mall Bedford location .. . i had the honor of being the first car he sold and when i say he didnt stop till i was a !!!! to Nick D. at Northcoast auto mall Bedford location .. . i had the honor of being the first car he sold and when i say he didnt stop till i was approved! he is a pro already , i couldnt even tell he was new at it ... HE'S GONNA DO GREAT THINGS AT COMPANY. Best of luck !! Thank you again and congrats on the Baby.--- Nisha More

0/10 WOULD NOT RECOMMEND AT ALL! THEY ARE CON ARTIST THEY SET ME UP THE SALESMAN ARE LIARS…. GEORGE IN PARTICULAR ( THE DRESSER ) THEY SET ME UP WITH A WEAK A** BANK THAT TOLD ME MY THEY ARE CON ARTIST THEY SET ME UP THE SALESMAN ARE LIARS…. GEORGE IN PARTICULAR ( THE DRESSER ) THEY SET ME UP WITH A WEAK A** BANK THAT TOLD ME MY PAYMENT WAS DUE ON THE 8th OF THE MONTH, THEY TRIED TO SWIPE AT 8am ON THE 8th BUT MY CARD WAS LOCKED I LITERALLY CALLED BACK AT 8:32AM ON THE 8TH THEY WOULDNT TAKE MY PAYMENT THEY TURNED MY VEHICLE OFF WITH A SWITCH THEY HAVE AND ACTUALLY CAME AND REPOD THE VEHICLE ALL BECAUSE I DIDNT PAY AT THE TIME THEY WANTED ME TO! KEEP LOOKING FOR A VEHICLE DO NOT I REPEAT DO NOT GO HERE! YOU WILL REGRET IT! DIDNT EVEN HAVE THE CAR A MONTH I KID YOU NOT! NORTH COAST AUTO MALL IS NOT WHERE YOU WANT TO GET A VEHICLE FROM…. More

Amazing customer service, very helpful with information and the different vehicles and overall just amazing people! Michelle Mercado and the different vehicles and overall just amazing people! Michelle Mercado More

michelle was amazing. after hours of working hard on coming to deal. we finally came to a closing on a jeep. I highly recommend. she was amazing. great people over all after hours of working hard on coming to deal. we finally came to a closing on a jeep. I highly recommend. she was amazing. great people over all More

The Representatives at North Coast Especially Ms. Shelly , and Mr. Moe So very pleasant and knowledgeable and helpful ! Sincerely Grateful , God Bless all of you . Shelly , and Mr. Moe So very pleasant and knowledgeable and helpful ! Sincerely Grateful , God Bless all of you . Ms. Brenda Ketchum More

Julius McGrady Thanks for taking care of me I appreciate you getting the job done!!! appreciate you getting the job done!!! More