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North Coast Mitsubishi of Bedford
Bedford, OH
2,702 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 28, 2022
I would never, ever do business with this dealership. Simply put, their staff is dishonest. They are not to be trusted. Charles, the sales rep who was working with me, and I agreed over text on 9/23/2 Simply put, their staff is dishonest. They are not to be trusted. Charles, the sales rep who was working with me, and I agreed over text on 9/23/22 that he would sell me a particular Kia Soul for $14,000 on 9/24/22. However, when I spoke to Jordan, the NCAM manager, on 9/24/22, he said he would not honor that price or agreement. Jordan said that Charles, a "newer" employee, hadnt followed proper NCAM procedure. Jordan stated that Charles should have gotten management approval to make such a deal. I explained to Jordan that I had made an agreement with Charles in good faith about the car and price, and I wanted to buy the Soul for $14,000. I said that I had no way of knowing about NCAM policy, and that Charles apparently hadnt been trained very well. I felt I shouldnt bear the brunt of NCAM's mistakes. Well, Jordan made no attempt further attempt to resolve the problem. He made me no counteroffers. In fact, he offered me nothing. It even took about an hour for either Charles or Jordan to apologize for what happened. - More
by Liz
Employees Worked With
Charles, sales rep,; and Jordan, manager
September 25, 2022
Best experience I have ever had I got into a great car at a great price all dude to jimi baechie helping me out I will not go else where I'll will be back here to get more cars in the future the people are g a great price all dude to jimi baechie helping me out I will not go else where I'll will be back here to get more cars in the future the people are great prices in they are really looking out for you More
by kmcostanzo1322
September 22, 2022
AutoWorld went above and beyond from picking me up, to full explanation, to finding the best deal to work with my credit and budge to delivery and driving off the lot. It was a very pleasant experience i full explanation, to finding the best deal to work with my credit and budge to delivery and driving off the lot. It was a very pleasant experience in what can sometimes be an ordeal. Thank you for your courteous and professional service More
by Msetiq@yahoo.com
September 22, 2022
I had a very positive experience from the onset to the drive off the lot. Everyone was so courteous, friendly and helpful to make the deal happen. Christopher went the extra mile by offering a ride to an drive off the lot. Everyone was so courteous, friendly and helpful to make the deal happen. Christopher went the extra mile by offering a ride to and from since I live nearby which was very convenient. He made sure o was comfortable and explained everything. Sean and Michael made sure I could find the best deal. Thanks everyone. More
by Msetiq@yahoo.com
Employees Worked With
Sean
