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North Coast Mitsubishi of Bedford
Bedford, OH
2,697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,697 reviews
May 02, 2018
Purchase a new car We had a good experience here at North Coast Auto Mall. Nick C was great help and every one did a awesome job to help us get into a great car. Thanks We had a good experience here at North Coast Auto Mall. Nick C was great help and every one did a awesome job to help us get into a great car. Thanks so much More
by Maximua
Employees Worked With
Nick Ciocanelea, Alex Niazov, Lia Murray
May 02, 2018
Courteous salesman who explained documents in their enirety. The salesman Josh made my car buying expierence a breeze. Would defiantly recommend this car dearliership to anyone looking for great service and nice The salesman Josh made my car buying expierence a breeze. Would defiantly recommend this car dearliership to anyone looking for great service and nice automobiles. More
by Porsche1234
Employees Worked With
Alex Niazov, Josh Brazytis
May 01, 2018
Mislead - quoted the wrong price The first SUV we tested was filthy. My husband did question it and the answer was that you have over 800 vehicles and do not have time to clean all o The first SUV we tested was filthy. My husband did question it and the answer was that you have over 800 vehicles and do not have time to clean all of them that it would be detailed after it was purchased. The second one we drove was very nice – kinda a burnt orange and leather interior however when it came down to purchase we had several issues. First - we were quoted a price of 14493 for the Ford Escape we drove. We asked if there would be any further discount because the whole front of the SUV was chipped. Gary did say that your prices were listed as bottom line prices but he would bring it down and have someone look at it. He came back to say that the 14493 was already 600 under what it cost for your company to purchase it at 15093 so the 14493 was the price. He asked how if we want to do the paperwork to finance and we told him no – we were paying cash but to write up the deal – that we would take it. He showed up where to sit down to wait. He came back with the sheet of paper with the price more that we discussed. My husband asked why it was so high and he told us then (AFTER the paperwork was written up) that the vehicle we liked was actually 14993 not 14493. He said “we have 2 vehicles the same color” would you like me to bring the other one down for you to see? Our answer was no – we liked this one. His answer – well this one is 14993. My husband questioned the fact that he told us he had someone look at this vehicle (specifically) to see if you could drop the price because of the chips in the front and the answer was that it came in at 15093 and was already dropped 600 and that was below the purchase price. If that is in fact true then the difference from the 14993 and the 15093 is 100 dollars – not 600. He was not apologetic - he got very defensive and was rude More
by poorexperience
Employees Worked With
Gary Gerts
April 30, 2018
Great cars, amazing prices, smooth sale Gary was incredible when I came in to North Coast on Saturday. He was helpful and knowledgeable. Their car selection was fantastic and he made the pro Gary was incredible when I came in to North Coast on Saturday. He was helpful and knowledgeable. Their car selection was fantastic and he made the process super easy to find the car that fit me best. Alex helped guide me through all the paperwork and made financing a breeze! This is the third car our family has bought from North Coast in 9years and it’s the only place we’ll go. More
by NateK
Employees Worked With
Gary Gerts, Alex Niazov
April 28, 2018
It's a smooth transaction Very straightforward, honest people. I felt it was a great car buying experience. Josh is not your average car salesman; he isn't pushy at all. I ini Very straightforward, honest people. I felt it was a great car buying experience. Josh is not your average car salesman; he isn't pushy at all. I initially found my suv online, and I was already pre-approved to make things a bit easier. More
by Mattymcpatty
Employees Worked With
Alex Niazov, Josh Brazytis, Phillip Williams
April 28, 2018
Easy to work with Jason & his staff were easy tho work with. I appreciate the time & effort they took in helping me purchase my MDX! This was my 1st time purchasing a Jason & his staff were easy tho work with. I appreciate the time & effort they took in helping me purchase my MDX! This was my 1st time purchasing a vehicle out of state. Jason made sure to answer all of my concerns in a timely matter. More
by Coreymona1
April 26, 2018
Great service and a great deal! I am very pleased with my experience with purchasing my vehicle from the Auto World. My Salesman Steven is 5 Star and did everything I expected with g I am very pleased with my experience with purchasing my vehicle from the Auto World. My Salesman Steven is 5 Star and did everything I expected with great professionalism. In Stevens absense I also was assisted by both Mike and Chris and received outstanding service from them. Just a great overall experience and would do it again. More
by 2002gxsr
April 26, 2018
Worse customer services ever & unprofessional! I made an appointment to test drive a car, that was picture perfect online. I drove an hour their just to find out that the car had a lot of cosmetic I made an appointment to test drive a car, that was picture perfect online. I drove an hour their just to find out that the car had a lot of cosmetic damage, which they did not tell me over the phone. I was not even shown the car after being their for over a half hour and asking to still see the car. I was shown a car that was $3,000 more than the car I wanted to see. The guy, James, that "helped" me was unprofessional, didn`t even ask me my name, didn`t ask how I was doing, just wanted to know how much I wanted to spend and he hide behind a computer screen and left my aunt and I sitting there like idiots. He showed me a car that did even start. I could keep going on how bad this situation was but I would rather not. It was just the worse and would never recommend this place. More
by rock121
Employees Worked With
James Puckett
April 25, 2018
Josh was amazing to work with! Josh was wonderful and more than willing to help us find just the right car to replace our accident mishap :-( He went above and beyond to get eve Josh was wonderful and more than willing to help us find just the right car to replace our accident mishap :-( He went above and beyond to get everything checked out prior to picking up our new (used) car. I've sold cars before and I hate the back and forth of shady dealerships. That was not the case working with Josh. Everything was spelled out and straight forward! Highly recommend visiting North Coast for your next car needs! More
by ams6098
Employees Worked With
Josh Brazytis
April 25, 2018
Josh was great to work with . He helped me exactly what I was looking for. Gave me my different options and did not pressure me at all. . He helped me exactly what I was looking for. Gave me my different options and did not pressure me at all. More
by dbina1977
Employees Worked With
Josh Brazytis
