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North Coast Mitsubishi of Bedford

Bedford, OH

4.2
2,699 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,699 reviews

December 31, 2017

Easy, fast, what I was excepting I walked in and was greeted by Brian immediately, following our greeting he was interestedly in learning a little about me and was very outgoing. He f More

by Kevman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Telezhenko
December 30, 2017

Tito was a help Tito was helpful. The original person I spoke with, not so much. I tried to get most of the work done prior to going in, as I don't live super close, More

by JustMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tito Torres
Jan 09, 2018 -

North Coast Mitsubishi of Bedford responded

Good afternoon JustMe, Please allow me to apologize to you for your experience with us. The banks can sometimes talk a long time as their underwriting department has to do all the work and then get it patched back to us for all the paperwork. I would relish the opportunity to speak with you and I hope that you reach out to me so that I can help create a better experience for you. Thank you and I look forward to speaking with you soon. Matthew Chirino Customer Service Manager North Coast Auto Mall 917-374-5453

Jan 14, 2018 -

JustMe responded

I understand that banks can take some time due to underwriting, hence why I attempted to get that started prior to going into your facility. It seemed that the process could have and should have been further along by the time I arrived. My goal was to have the process started prior to arriving and I told staff this. If it was not a possibility, I should have been told that. If it was a possibility, then this should not have taken as long.

December 30, 2017

Great price and dealereasy to work with I came from out of state to buy car and nick ciocanelea was a great salesman to work with. He pulled the keys for me so I could buy the car and he te More

by Mikeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ciocanelea
December 30, 2017

Busy and welcoming Very easy transaction. Drove over 1.5 hours while truck i wanted was being looked at already by someone else. Kept in contact entire ride to dealershi More

by cjames55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guerra, Nick Ciocanelea, Nick Baron, Lia Murray
December 30, 2017

Great experience Great service. Great selection. Was able to buy my first car with no hassle and plenty of assistance from all of the staff. Overall great experience. More

by Bob1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ciocanelea, Alex Niazov, Nick Baron
December 29, 2017

EXCELLENT Jason was so helpful!!!!...he broke everything down so that we knew what we were getting into.. he definitely worked his hand!!!!!!.. VERY satisfied w More

by Nekamaree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 29, 2017

Took an hour and a half to get here Worth every bit of the drive totally satisfied with the Teuck let alone the guys that made it happen for me to be in and out same day with my new ride More

by Tundra2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 29, 2017

I'm happy to be driving it took a while but he made sure I got something that I was comfortable driving and I personally enjoyed my experience at north cost Auto More

by Toi5250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juwan Simpson
December 29, 2017

Great Job I have purchased lots of vehicles and bu far this was best experience! Eddie did a great job I didnt feal pressured I felt very comfortable! Also fina More

by Jcherv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Sabeiha
December 28, 2017

Fantastic experience . Johnny and staff took care of everything and had us in and out in no time. Car buying experience can be a pain, but they made it am abs More

by 17161477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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