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North Coast Mitsubishi of Bedford

Bedford, OH

4.2
2,700 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,700 reviews

August 14, 2017

Longest Car Purchase EVER I had found the car I wanted and even did the application prior to getting there and was approved. The whole process took about 5 hours. While assisti More

by bcthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Baron
Aug 16, 2017 -

North Coast Mitsubishi of Bedford responded

Good afternoon, My name is Matthew and I am the Customer Service Manager here at North Coast Auto Mall. Please allow me the opportunity to apologize to you for your experience with us. Our goal is always to make sure that our customers leave our dealership happy! Would you please reach out to me so that I can hopefully help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Chirino Customer Service Manager North Coast Auto Mall 917-374-5453

August 13, 2017

Good overall Overall good experience buying from NCAM. The car buying experience went smooth however no flexibility on price. I agreed on price under two condition More

by CRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Gati
August 13, 2017

Great dealership We never bought a used car before and we are very pleased . The car was just as we were told it would be , the paperwork was easy and very little ti More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2017 -

North Coast Mitsubishi of Bedford responded

Thanks for giving us the opportunity to earn your business!

August 11, 2017

Jason Lewis is THE MAN Worked with me, didn't hide the ball at all, gave me plenty of options in my price range, and was wonderful/fun and easy to talk to throughout the pro More

by bjs87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lewis
August 11, 2017

Friendly, helpful and professional We just purchased a truck from this dealership, the staff was nothing shy of spectacular. From the moment we walked in we were welcomed with handshake More

by Vstange2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Allan , Nick Baron, Corey Wullschleger
August 11, 2017

Amazing Easiest purchase of a car I have ever had. Seemed to be very friendly and attentive. Very laid back but efficient. Purchased a beautiful 2013 BMW 328i More

by Brett A Crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Insana
August 08, 2017

No Messing Around If you're wondering why I gave a 5 star rating it's because these guys does what it takes to earn it. First the sale...no pressure at all. I dealt wit More

by Luckyguy69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 03, 2017

Very unprofessional Dealership I had an appointment today 8/3/17 at 630 this evening, I got a phone call from the internet sales person at 515 asking me if I was still coming. I sai More

by Renee Blair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dimitri. Internet sales
Aug 08, 2017 -

North Coast Mitsubishi of Bedford responded

Good afternoon, My name is Matthew and I am the Customer Service Manager here at North Coast. I'd like to take a moment to apologize to you for your experience with us. Sometimes with over 400 cars on the lot there are mistakes made, it sounds like this was one of those times. With such a large inventory it sometimes can take up to 2-3 hours to have the vehicle taken off the Available list and that's once the customer takes the vehicle and is approved by the bank. We apologize for your experience as our goal is to always ensure that our customers leave happy. Please allow me the opportunity to help with this situation as I am sure that I can be of service. Thank you and I look forward to hearing from you soon. Matthew Chirino Customer Service Manager North Coast Auto Mall 917-374-5453

August 02, 2017

I Love My New Car, Got Great Help From The Staff At NCAMB The Bedford, OH location has a great selection of cars, their pricing is fair and up to par with market value and I was surprised to see that they had More

by adamwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Gati
July 31, 2017

CHECK THIS PLACE OUT I just leased a vehicle from this place and I'm in love with it, as well as the staff and environment they work in. Nick C helped me and went above an More

by Tashauna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ciocanelea
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