North Coast Mitsubishi of Bedford

Pathetic Service for Buyers Initially fired an email off through Autotrader inquiring about the vehicle I was interested in. Got an automated response "from John Wayland" with p Initially fired an email off through Autotrader inquiring about the vehicle I was interested in. Got an automated response "from John Wayland" with proper grammar and formatting asking if I had any questions about the vehicle, to which I replied with the same questions I'd already asked via Autotrader. Got another response, this one with only two words, all caps, no punctuation, "I'LL CHECK". Received another automated response "from John Wayland", again with completely proper formatting and grammar, with some zinger like "we know you hear it so much it almost sounds insincere, but we really value your business", and again asking if I had any questions. I again replied with the same questions I'd asked twice already, to which I received another extremely brief punctuation-less response, "OK". For two more days, I continued to received obviously automated emails "from Mr. Wayland" with more trite pleasantries, continuing to ask if I had any questions, even though I'd yet to receive the answers to the questions I'd asked thrice already. I decided to call instead of email, hoping to get in touch with somebody else - who should answer the phone but John Wayland himself. I told him I had been emailing him, and at first he seemed to recognize me, but then proceeded to ask me which vehicle I was interested in, and if I had any questions. I reiterated myself once more, and he claimed he'd have an answer to me in a day or two. Unsurprisingly, I only continued to receive the perfectly punctuated emails which Mr. Wayland plainly had no hand in crafting himself. The punch line is that, in all of Mr. Wayland's emails, his title is "Internet Sales Professional". Clearly, an expert in his field... I ended up purchasing an identical vehicle from another seller who was infinitely more accommodating. More

Great Experience We went to the dealership and was very pleased with everyone there!! The salesperson (Nick) was not pushy at all!! He was very patient with us and ga We went to the dealership and was very pleased with everyone there!! The salesperson (Nick) was not pushy at all!! He was very patient with us and gave us all the time we needed to make our decision. We will definitely do business with them in the future and would highly recommend you to buy your next car here!!! More

LIARS!!!! Told us carfax was clean!!! I can't believe they are in business. We bought an Infiniti at this dealership four years ago. We went to trade it in when I got pregnant to find I can't believe they are in business. We bought an Infiniti at this dealership four years ago. We went to trade it in when I got pregnant to find it they lied!!! They bought the car from auction with damage! And sold it to us with a CLEAN car fax!!! The accident popped up the week after we purchased the car! Now we are stuck with this car and can't sell it! DO NOT BUY HERE!!!!!!!!!!!!!!!!!! They need to be put out of business for putting my family in this awful financial position!!!! More

Great Customer Service and Finance Team I bought 2 cars from North Coast Auto Mall, and I would go back again anytime I need a car in the future. Excellent customer service and great financ I bought 2 cars from North Coast Auto Mall, and I would go back again anytime I need a car in the future. Excellent customer service and great finance team that gets you what you want. More

False Hope I went in on 9/2/2016 to purchase a vehicle...everything went well, so I thought. After driving the car for two weeks I received a call stating the b I went in on 9/2/2016 to purchase a vehicle...everything went well, so I thought. After driving the car for two weeks I received a call stating the bank was backing out of my deal due to me being a Substitute Secretary and they don't feel it's secure employment because my pay stub says "temp"...the fact that I've worked there over a year didn't matter. The next week I turned in a letter from my HR department stating I work full time hours in long term assignments. A few days later I received an email from a coworker requesting me to call...when I called there was a Repo man on the phone saying he was sent to pick up my car. At NO point before this did any one from the dealership call and ask me to bring the car back. These people have left me without a vehicle...meaning I have no way to get my son to and from school and no way to get myself to and from work!!! All of their ads about getting everyone approved no matter their credit as long as their income is enough is bull!!! I make more than enough in one check to make my payments!!! I would never send anyone to Northcoast Auto Mall!!! Nice way to treat a single mother, and Air Force Veteran!!! More

Amazed!! I was really skeptical about going through them to purchase my Daughter first car. I still called, and that call changed my whole perception of the wh I was really skeptical about going through them to purchase my Daughter first car. I still called, and that call changed my whole perception of the whole place. I got a reliable car at a reasonable price. I spoke to Deetra and she assured me that I would be satisfied and SATISFACTION was delivered! I can't wait to see what she can help me get for my son!! More

the greatest i was @ northcoast looking @ their inventory, the first car and i mean the first car i looked at. was the one i wanted. it has everything in it that i i was @ northcoast looking @ their inventory, the first car and i mean the first car i looked at. was the one i wanted. it has everything in it that i wanted in a car. i just want to thank john, rob and i think his name is rex for putting in all those hours trying to get me approved for this car i wanted to buy. had trouble because i put my daughter,s car she bought in july in my name.but all ,s well. i loved my hyundai elandra. it is the most beautiful car you will ever see,& me own. i just love it. reccommend you beautiful guys to anyone. already put the word out. thankyou again. shirley early More