North Coast Mitsubishi of Bedford

My new car!! Words could not explain enough how much of a stress less experience I had at North coast Auto. The young man that helped make things run very smoothe Words could not explain enough how much of a stress less experience I had at North coast Auto. The young man that helped make things run very smoothe for me was Jason Lindsey. I came in with a doubt that I wouldn't be able to get a car, but itreally turned around. I told Jason what I was a first time buyer of a vehicle and wanted a reliable car for me and my daughter, a note not too high but knew based off of my credit I would have to pay a high one. He showed me a couple of vehicles that he knew would fit my plan, I picked one out and Im riding in my new 2016 Malibu! The car runs so smoothe and it's very spacious I've couldn't of asked for a better vehicle. The note is right on target for me ,paper work with the finance manager (Alex Niazov) wasn't stressful at all. I will definitely be returning in the future. Thanks again Carmen Smith More

Dealership has great people and prices and selection North Coast Auto has great prices, great selection and the people know their cars and will put you in the drivers seat for the car you want. With in North Coast Auto has great prices, great selection and the people know their cars and will put you in the drivers seat for the car you want. With in three hours I drove out of the dealership with a great car including all the test drives and financing needed. You will not go wrong to include North Coast Auto on your list of Dealerships to go to when you are in the market for a new car. More

GREAT SALES TEAM AT NORTH COAST AUTO MALL I recently took a flight to the Cleveland area to buy car for a great price. But I was blown away with the honest and generosity of the sales team mem I recently took a flight to the Cleveland area to buy car for a great price. But I was blown away with the honest and generosity of the sales team members, Nicole and Deetra. They helped me take advantage of a great deal and we're amazing. Deetra on the Phone convinced me to make the trip from Atlanta and Nicole gave me total freedom with the test drive experience that sealed the deal. I would definitely come back and recommend anyone to buy a car there and especially from the exemplary professionals like Nicole and Deetra. Thanks again. I love my new Chevy cruze. More

Great place to buy a car They are very nice honest and professional. I drove over 4 hours to go buy my car and I won't hesitate to do it again if I have to They are very nice honest and professional. I drove over 4 hours to go buy my car and I won't hesitate to do it again if I have to More

Paying to Delete Negative Reviews Two years ago I bought a car from here and it was an AWFUL experience including damage to the vehicle that is still present. A few days ago I receive Two years ago I bought a car from here and it was an AWFUL experience including damage to the vehicle that is still present. A few days ago I received a call from a representative stating that they're trying to improve on past customers' experiences. Fast forward to today, part of that PR push was offering me a $300 visa gift card as compensation. In return, I was asked to remove the negative review (pay for delete). However, apparently it is against company policy to send out the gift card until after the review is deleted (AKA, give them a higher online customer approval average and never see a dime of any promised compensation). This company has extremely shady business practices and if you filter your search of them by "only negative reviews" you'll see exactly what I'm talking about. Hurry though, the negative reviews might mysteriously disappear. My previous negative review: "Zero stars from sales to service!" This has been by far the worst car buying experience of my life. Sammy, the sales associate was great. No issues there. The sales manager (or whoever he is) was condescending and patronizing during our price negotiations and did not make me feel as though they were interested in my business. Then, two days later I received a shady call from the lady who drew up the paperwork claiming that I was undercharged and needed to come back in to re-sign contracts and refinance my loan. When I stated I wasn't comfortable with that I was abruptly hung up on. THEN, a week later I took my vehicle into the service department to have tint removed and car detailed per our purchase agreement. I was told that it would take 2-2.5 hours to complete the work. During this process the car was damaged where the windows and hard top convertible function are no longer working. No one would give my relative (who was waiting on the car) a straight answer until I called to inquire as to why it was taking so long (at this point it was was 6+ hours before i was given a rental). I then spoke to Rocko, the department manager, who was extremely rude on the phone and spoke to me like i was a petulant child who was wasting his time. Absolutely awful experience from sales to service. Save yourself a lot of hassle and take your business to one of the many other dealerships in the area. More