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North Coast Mitsubishi of Bedford

Bedford, OH

4.2
2,700 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,700 reviews

May 06, 2016

DO NOT GO HERE Bought a Nissan from them and within a week the check engine light is on for the evap system. Tried a new gas cap and within a week the check engine l More

by BuyerBeware
Recommend Dealer
No
Employees Worked With
Nick Ciocanelea
Jun 27, 2016 -

North Coast Mitsubishi of Bedford responded

I'm sorry that this happened. If you haven't already done so, please contact Nick and/or our service department. We are not interested in selling sub-par vehicles nor will we scam anyone. Most of our customers are satisfied with a reliable vehicle and professional service. Thanks for letting us know that this has not been your experience.

Jul 19, 2016 -

North Coast Mitsubishi of Bedford responded

We are so sorry to hear about your unfortunate experience.That was most defiantly not our attention, We take all of our reviews & customer feedback seriously. We encourage the feedback so we can continue to improve our customers experience. Recently we have made some major changes here at NCAM to ensure that our goal of selling our customers great vehicles at a great price, while providing excellent customer service is met. I hope that i can turn your negative experience into a positive one, and restore your faith in our dealership. I would love the opportunity to speak further with you and make sure that you are satisfied with your purchase. I can be reached at 216-672-3572 or via email at customercare@northcoastauto.com. Thanks again for your feedback, Sincerely, Bianca Ramjit

April 26, 2016

Awesome service The staff was friendly! They went to great lenghths to find me the best possible deal for me and nailed it!!!!! Will defiantly recommend to friends an More

by Nick haig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Morgan, Alex Niazov
April 23, 2016

Great Experience I'm happy that I stopped by NCAM in Bedford prior to Akron. I would have never seen this Altima that "just had" arrived. Great car with all the bell More

by gkdanko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole G, Alex Niazov
April 20, 2016

Horrible!!!!!! Purchased January 13, 2016 what I thought was a very nice car for $8000. Worst mistake EVER!!! Car has been broke down more than I have driven it!!! T More

by angrycarbuyer906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 11, 2016

Horrible the guy Ed did not show me any features. did not want to negotiate. tires were worn out. no one greeted me at the door. they lost the sale never will More

by Roufailc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward Koziol
Jul 19, 2016 -

North Coast Mitsubishi of Bedford responded

Hi Roufalic, We deeply regret that you were not fully satisfied with your visit to our dealership. Also you can be assured that your feedback was shared with the appropriate departments and team members. Our goal for every customer or potential customer is that they receive the best service possible, and in the end get a quality vehicle at a great price. I would love to have the opportunity to discuss this further, and turn your negative experience into a positive. We encourage all feedback as it helps us improve our customer experience. Thank You Again for your feedback, Sincerely, Bianca Ramjit 216-672-3572 customercare@northcoastauto.com

April 10, 2016

Gas and tires I would have given a five if i could have gotten more than a 1/4 tank of gas and or tires that would get me through my first winter. Othe than that th More

by Needtires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor Radic
March 28, 2016

still 'Humming' along! I purchased a 2006 HUMMER H3 from Terry Duke (great salesman) everybody treated me like a king !my two year anniversary and it still 'Humming' along p More

by ArtistBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Duke
March 21, 2016

Great Investment, Overall Good Firm After purchasing an Audi A7 from this dealer, I have a new found appreciation for the tedious work that goes into pre and post-sales activities as wel More

by C E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 20, 2016

The entire staff was helpful,friendly,and professional I gave the dealership that rating because they were friendly made sure I understood they explained everything in full detail Jason and the crew where More

by Chenechunn102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 16, 2016

"Max"a million & "Chip's " ahoy!! Max and Chip were absolutely wonderful to work with, they made our recent car shopping experience fun and worth the trip. They were both extremely bus More

by Melinda Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2016 -

North Coast Mitsubishi of Bedford responded

Thanks so much! You & John were a pleasure... Max & I hope you enjoy your new SUV!

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