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North Coast Mitsubishi of Bedford

Bedford, OH

4.2
2,700 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,700 reviews

November 03, 2021

Auto World of Mitsubishi is an Awesome place to go to when shopping for a car they are wonderful people an they won’t let you down More

by moniquedoll1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021 -

North Coast Mitsubishi of Bedford responded

It was great seeing you again Monique, congrats on your new car.

November 03, 2021

They were able to get me financed with bad credit when I couldn’t other places. More

by tonyabro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 04, 2021 -

North Coast Mitsubishi of Bedford responded

We are glad we could get you approved and make your day, stop back anytime.

October 30, 2021

This is a great place to go to they definitely keep their word at getting you into a safe and reliable vehicle they are definitely true to their word. More

by mz.craig2012
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 01, 2021 -

North Coast Mitsubishi of Bedford responded

We are happy to hear you are enjoying your safe and reliable vehicle, stop back anytime.

October 20, 2021

Was sold a vehicle on false pretenses now tried to correct wrong doing Took my car on trade-in and sold another vehicle and false pretenses. In January 2019 I bought a car with a clean Carfax se More

by Anthonyannacaite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leroy 10 stars , Jared Wilson
Oct 20, 2021 -

Anthonyannacaite responded

Was sold vehicle on false pretenses agreed to take my trade-in at full value and sold another vehicle and false pretenses. In January 2019 I bought a car with a clean Carfax seem like a great deal several months ago from today June 2021 I’ve been trying to trade the car in they run the Vin number and the Carfax says serious structural damage no one will take the car in the car should be valued at close to $18,000 no one will give me more than 10, I filed a claim with the Better Business Bureau and Carfax Carfax that it was too late to guarantee the car refund, BBB filed a claim Northcoast Auto in Mall manager called me and said let’s take care of this I’ll give you $18,000 for your car as long as you buy another car from us he then told me how to look through the stock numbers of the cars of the 2000 cars in inventory and look for a C or T which means trading or clean, I did sell that process took three weeks till I found a car that I could buy because of excuses of the car is not ready the car is another location blah blah blah finally we agreed on a vehicle and I got approval for a jeep wrangler the trade-in The car with negative equity because sold on false pretenses.. with major structural damage.. on September 13 I went to the dealership sign some paperwork on the clean Carfax of the jeep I checked out the jeep with a mechanic and Carfax it was clean so the salesman asked me to insure the jeep which I did on the spot got proof of insurance on the jeep took the plates off of my car which I do not have it is now 37 days later I’m still driving a jeep with dealer plates on it and my car is been sitting on the lot at North Coast Auto Mall a Brook Park for 37 days. I had told this was.. Now mind you the dealerships going to say that my credit was an approved it wasn’t my credit it was they put in the wrong Social Security number and I came up not a person they couldn’t identify my identity so I gave them proof of my identity and I will still turn down for unable to verify my identity. They will say different forever. Also today the bank LGM Co, ink That I originally finance 33 months ago Took a payment on the credit card of mine that I did not authorize The credit card that I authorized was another card… I have a letter of apology after calling them out on this. North coast auto and LGM are the same owners. They finance every deal always. I have a fair fico score that I could be financed anywhere. They just don’t wanna take the car in on trade that they sold me on false pretenses. Jared Wilson also lies directly to his own customer service about his communication to me.. I have all communication and voice recorded conversation Anthony Nunes 216-469-1249

October 20, 2021

Brian is great it was a pleasure working with him understanding patient and got the job done thank you More

by CMcCoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021 -

North Coast Mitsubishi of Bedford responded

Brain is a great part of our team, stop back and se him anytime.

October 20, 2021

This dealership is awesome super friendly understanding to your needs I recommend buying here! Thx More

by CMcCoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021 -

North Coast Mitsubishi of Bedford responded

Thanks for the kind words, we look forward to seeing you again.

October 19, 2021

Jimmy has provided me with one of the most serene customer service experiences. He was very patient, knowledgeable and honest. He is such a charming person that makes your experience immensely comfo More

by Kiera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Payne
Oct 20, 2021 -

North Coast Mitsubishi of Bedford responded

Jimmy is definitely a true asset to our team and we are glad you had a chance to experience it, stop back anytime.

October 09, 2021

Brian was very helpful, and caring. He made sure I was happy. This dealership is Highly recommended More

by Mitchell216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021 -

North Coast Mitsubishi of Bedford responded

Thank you for the positive feedback, it was great working with you.

October 09, 2021

Worked with both Jimi and Jessica to get an amazing deal on my first every brand new car More

by Jandrus83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ford
Oct 11, 2021 -

North Coast Mitsubishi of Bedford responded

Glad to hear you had a good experience with us, stop back anytime.

September 30, 2021

I highly recommend here they go above and beyond to get you in the vehicle you want at a reasonable price salesman Jimmy took great car of me go get in the car you want... More

by Wallacerameel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021 -

North Coast Mitsubishi of Bedford responded

Thank you for the recommendation, we pride ourselves on the customers needs. Stop back anytime.

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