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North Coast Mitsubishi of Bedford

Bedford, OH

4.2
2,700 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,700 reviews

May 19, 2021

From the moment I walked in, Daniel Boggs was very down to earth & professional! He wasn't PUSHY & I got the SUV that fit my families needs! If you want a SMOOTH, experience, I HIGHLY recommend Daniel!!! More

by Miss B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boggs
May 14, 2021

Oje is the Best! He was very professional and helped me throughout the car buying process. Very knowledgeable, patient, and exceptional customer service. He delivered on all of his promises and I'm so impr More

by Shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Hitchcock, Oje Adebo
May 13, 2021

Pedro was very nice, was honest about the vehicle and financing. Finance department was iether really busy or unprepared, they knew I was coming hours in advance with everything approved and I still had More

by Mudd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
May 14, 2021 -

North Coast Mitsubishi of Bedford responded

Thanks for the review Mudd, we are definitely busy as you saw when you were here. We stay busy because we put our best foot forward on price and do up front pricing, I'm not sure you would of even inquired about the vehicle if we did not price it so aggressive. At the end of the day it sounds like the wait and the price was definitely worth it, wouldn't you agree?

May 12, 2021

Michael and Kollin were absolutely incredible and so helpful while I was in my process of buying a car. Great deals and excellent service from Autoworld Mitsubishi. More

by jillianalioto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021 -

North Coast Mitsubishi of Bedford responded

We try our best Jillian, it's always a pleasure getting positive feedback from our customers.

May 12, 2021

Michael’s team and the service of the team is incredible ! Thank you for your superb professionalism! Amazing ! Keep it going . I will refer all ! More

by Dixiecoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021 -

North Coast Mitsubishi of Bedford responded

Thank you for the kind words Dixiecoo, we look forward to working with your referrals.

May 02, 2021

NCAM uses outdated business practices, and sells junky used cars for new car prices. The salesmen are sleazy and pushy. They will lie directly to your face while smiling. You can't believe even the simple More

by ClevoGuy
Customer Service
Price
Recommend Dealer
No
Employees Worked With
M Galinski
April 14, 2021

BUYER BEWARE! Please read this, carefully. Auto World Mitsubishi employees, Jessica Ford and Jimmy Vega, are bold-faced liars. I drove two hours from Columbus to check out a 2008 Jeep Wrangler that Jess More

by Jessica is a liar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 14, 2021 -

North Coast Mitsubishi of Bedford responded

Sellers Beware- unfortunately, we had to escort this violent person out of our showroom. He was verbally abusive to our female employees, and threatened physical violence to another one. We have alerted the authorities in order to make certain our female employees feel safe walking to their cars at night, and although we sympathize with his mental anger issues, we do not condone verbal or physical abuse towards women or any other human being. In this isolated case, the “customer is NOT always right.”

Apr 14, 2021 -

Jessica is a liar responded

And the lies continue. Your libelous statements here are a gross misrepresentation of how the following events transpired. Here's a summary of the brief conversation that took place: Me: "Jessica, can I speak with you?" Jessica: Silence Me: "You are a bold-faced liar. You lied about everything I asked you about the Wrangler." Jessica: Silence Me: "You said it didn't smell like cigarette smoke. The first thing I noticed when I opened the door was the smell of stale cigarette smoke." Jessica: Silence Me: "You said there was no damage and the vehicle passed the inspection. I turned the ignition on, and the check engine and tire pressure lights came on. I turned the steering wheel all the way to the left, and the wheels barely moved." Jessica: Silence Me: "Do you guys have anything to say about this?" The guy at the computer: "You need to leave." Me: "Not even an apology for wasting 4 hours of my life?" Guy at the computer: "You need to leave." As I was leaving on my own accord, not being escorted out (seriously?), I said to the three employees behind the counter: "I'm going to go on every website I can and give your dealership a 1-star review, and I'm going to specifically put your names in it because you guys are bold-faced liars and people deserve to know that." In this case, the customer is 100% right. I can certainly submit screenshots of all the lies Jessica texted me. Your dealership is a joke and your employees are lowlife, trashy losers. Plenty of negative reviews on the Internet back up these statements. I verbally threatened physical violence against an employee? Really? Please tell me exactly what was said, because that is the most egregious lie of all. You guys are pathetic. It's very sad that you can't just admit Jessica replied to my inquiries with bold-faced lies. Again, judging from the many negative reviews of your cesspool dealership, I'm not the first one to have this experience.

Apr 15, 2021 -

North Coast Mitsubishi of Bedford responded

Good luck with your search sir. We understand that sometimes personal issues affect how someone may act in a business situation, and we wish you nothing but good luck!

Apr 15, 2021 -

Jessica is a liar responded

The extent to which you pathetic human beings continue to lie is pretty impressive, I’ll give you that. Defaming a potential customer with 100% libelous statements, while continuing to ignore the real issues with your dealership and vehicles does not surprise me, at all. You represent the worst of Ohio. Good day!

March 30, 2021

I called the dealership to inquire about 3 cars I was interest in. Mo was super friendly & had the cars pulled up & ready for me to see. The loan process was quick & I drive off in just over an hour. Be More

by Jannette H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Bodair
March 15, 2021

Purchased a vehicle on 12/19/2019. The car fax they provided me stated the car was in a minor accident that most likely had a scratch or dent on rear bumper that needed replaced do to it being a lease. More

by Jhussin7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names I recognize
March 15, 2021

I recently purchased a used 2017 Chevrolet Malibu from auto world Mitsubishi. I was greeted by friendly, and knowledgeable staff. they made the buying process fast and efficient. I encountered a problem w More

by Jslawinski05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2021 -

North Coast Mitsubishi of Bedford responded

Glad we were able to make things right and keep you happy, stop back anytime.

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