
North Coast Mitsubishi of Bedford
Bedford, OH
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I simply want to say I was in on Wednesday to look at a Jeep with Chris Phillips. Chris personally came in on his day off to assist me with the purchase of my first vehicle. Unfortunately I did not leave a Jeep with Chris Phillips. Chris personally came in on his day off to assist me with the purchase of my first vehicle. Unfortunately I did not leave a deposit on the car with Auto World when I first initially saw the Jeep. Needless to say instead of simply telling me the car was sold, Chris showed me over 300 other vehicles that they had right there in stock. I had my heart set on one specific vehicle, so Chris and the owner Derik searched a 50 mile radius to succeed in finding the exact car I wanted. Within 5 minutes the Jeep was at Auto World which Chris and Derik wholesales from another dealership for me and sold me at their exact price that they just wholesaled it for! I could not have asked for a better truck let alone a fun atmosphere, great staff, and most of all the best customer satisfaction I have ever received. Thank you again Chris and Auto World! More
My experience at North Coast Auto Mall was fantastic! The sales associate I worked with was Igor Radic. He was not pushy and listened to what I wanted. Igor was very knowledgeable and able to answer all sales associate I worked with was Igor Radic. He was not pushy and listened to what I wanted. Igor was very knowledgeable and able to answer all of my questions. He took the time to discuss financing, payment options and how the car buying process worked in general; being a first time car buyer I really appreciated the time Igor spent walking me through all of the details. The whole process was quite quick, I was in and out in under an hour! Based on my experience, I would definitely recommend North Coast Auto Mall to my friends and family. Ask for Igor! More
The services I recieved from Eddie Thomas and Joshua Price was a great experience and the process went very well. I really appreciate the services that I recieved, I just want to thank Eddie and Joshua Price was a great experience and the process went very well. I really appreciate the services that I recieved, I just want to thank Eddie and Joshua for their patience with whole process. More
Evelyn is so nice to talk to, she knows her stuff and is soooo easy to work with. We had a Toyota Highlander shipped to us from North Coast and we LOVE it. She made the process really easy for us and we go soooo easy to work with. We had a Toyota Highlander shipped to us from North Coast and we LOVE it. She made the process really easy for us and we got an amazing deal. I will recommend Evelyn and the dealership to all my friends. The cars where we live are overpriced and Evelyn is now our GO-TO girl. THANKS again EVE and NCAM !!!!!!!!!! P.S -- For anyone who is lucky enough to get an email from Evelyn,,,check out her photo,,, WOWZERS !!! More
I purchased a 2013 Hyundai Sonata in July from Igor at NCAM. This was my second vehicle that I purchased from him at the this dealership in less than a year. I also purchased a 2009 Mercedes E-Class from NCAM. This was my second vehicle that I purchased from him at the this dealership in less than a year. I also purchased a 2009 Mercedes E-Class from him in December 2012. I came back for my second vehicle because of his superior customer service and attention to detail. He made the car buying experience the easiest and most hassle free that I have ever experienced. In the future when my family and friends have used car needs I will recommend that they see Igor at NCAM. More
It was a very pleasant experience shopping at North Coast Auto Mall. I came in for a certain car and was able to come out with that car with Igor's help. I noticed a slight problem with the vehicle after I p Auto Mall. I came in for a certain car and was able to come out with that car with Igor's help. I noticed a slight problem with the vehicle after I purchased the car and drove it off the lot. I called Igor told him the issue and he took care of it right away no questions asked. I will definitely recommend to family and friends and will also do future business with them when it's time to shop for a new car. I'm a very happy customer!! :) More
Found vehicle online. NCAM answered all questions quickly and thoroughly before traveling to purchase the vehicle. Set up an appointment to see the vehicle and drove over 2 hours to NCAM. When we a quickly and thoroughly before traveling to purchase the vehicle. Set up an appointment to see the vehicle and drove over 2 hours to NCAM. When we arrived, Chris had the vehicle ready for us to see. Vehicle was exactly as promised. Purchased the vehicle. Paperwork went smoothly. Very pleased with our experience at NCAM and would recommend them to anyone looking to buy a vehicle. More
my husband and i sold our 2011 toyota tundra and wanted to purchase a jeep wrangler. We had been looking for weeks in tennessee but the dealers wanted to much. We saw the listing go up for a 2008 jeep wran to purchase a jeep wrangler. We had been looking for weeks in tennessee but the dealers wanted to much. We saw the listing go up for a 2008 jeep wrangler so he called and talked to ms kate. We purchased the truck. Ms kate is a sweet, wonderful person. She sent us the papers right away. She new we needed the truck before we went on vacation and had it ship to us. The shipping company was very courteous, and polite. The truck came exactly as pictured-i think it looks even better. i want to thank everyone at auto world for for making it possible to get this car to us on time to us. Also kate is a wonderful person please keep her. thank you eileen fantoni More
We purchased a 2004 Lincoln Aviator from Auto World USA from their listing on EBay. The pictures and description of the vehicle were pristine and Auto World USA was listed as a top rated seller with 100% from their listing on EBay. The pictures and description of the vehicle were pristine and Auto World USA was listed as a top rated seller with 100% feedback, which was the reason we purchased the truck from them. They are in Ohio, we are in Florida. The day after we received the truck, we had to take it to a repair shop due to the brake pedal going to the floor. We learned that the brake system (brakes, calibers, rotors, brake lines) were totally rusted. If the brake lines ruptured, we would be in danger of having an accident. Also the emergency brake was rusted to the point of having to be replaced. We called Auto World and advised them. Sales Manager was rude and condescending. Owner emailed us and said that the cost to have the brake system repaired at their facility would be $600. We were 1000 miles away and took it to the nearest facility to us and the cost was $1615.22. They offered to reimburse us $300, 1/2 of what it would cost them to repair. This is unacceptable. If they are going to sell on EBay, throughout the country, they need to 1. advise of any issues with the vehicle when advertising it 2. have facilities where buyers can have the repairs done in their localities. They only advised they were a wholesale company once we complained to them. We also asked if the vehicle was "smoke free" and advised it was. It reeks of smoke. We are senior citizens and my husband has a lung disease. We had the truck detailed for $130 and it still smells of smoke making it difficult for my husband to breathe when he is in the truck. What we feel would be acceptable restitution would be for Auto World to reimburse us 1/2 of the cost we paid for having the brake system repaired. They refused. More
Having fairly bad credit, i was having a very hard time getting financing. Other dealerships turned me away or offered me vehicles i wouldn't be caught dead in. Skylar and the management team at Northcoa getting financing. Other dealerships turned me away or offered me vehicles i wouldn't be caught dead in. Skylar and the management team at Northcoast Auto Mall understood that I was only interested in the Xterra and really worked hard to put me in the vehicle. These are people who love to sell cars and treat everyone fairly. More