North Coast Mitsubishi of Bedford

He was very informative, and got me out the door with a car I had not dreamed of buying. I have to say that I am pleased with his attitude and would recommend him to anyone. car I had not dreamed of buying. I have to say that I am pleased with his attitude and would recommend him to anyone. More

I loved dealing with this dealership. very friendly and try very hard to keep it within your budget. I recommended all of my friends! great experience try very hard to keep it within your budget. I recommended all of my friends! great experience More

Had discussions for over a month on a specific vehicle. Made Appointment and drove over 300 miles one way to see and potentially purchase. Wasn't provided accurate facts. Car had some flaws, which I inqu Made Appointment and drove over 300 miles one way to see and potentially purchase. Wasn't provided accurate facts. Car had some flaws, which I inquired about-ie: defective leather in two places, exterior touch up wasn't done with correct color of car paint, missing tow hook cover, car fax (when I requested it) showed an accident. The oil change indicator was on along with navigation assistance was required. This vehicle (with an appointment being made) should have been show room ready. They did not "Wow" me as a customer and they appeared to be unorganized, un-willing to negotiate the price (and I was lead to believe they would be) and they tried to scam me on my trade in (I had NADA and Kelly Blue Book trade in reports). They put $5.00 worth of gas in the car and said I could drive it for about 20 minutes. I got lost and the guage indicated I had zero miles until out of fuel. I stopped to put gas in it to make it back and they didn't even offer to refund me for the purchase!!! I called and talked to the GM, Mike, once I left there. Said they are a wholesale dealership and gave me the best price available. NOT TRUE!!! I had other print outs of same make,model vehicles - nearly identical except for color, and they were better priced. This dealerhip may work for customers that don't care about excellent customer service, and perhaps just want a car with no concern about interest rates, prices, etc - they just want a car! Not my kind of operation. Once leaving this dealership, I headed down to another professional dealership in Ohio and made my purchase and left with my new vehicle. Perhaps North Coast Auto Mall employees need to embrace true customer service and learn how to "Wow" their customers! I would not recommend anyone to deal with this place due to my bad experience. More

My experience at North Coast Auto Mall was fantastic! The sales associate I worked with was Igor Radic. He was not pushy and listened to what I wanted. Igor was very knowledgeable and able to answer all sales associate I worked with was Igor Radic. He was not pushy and listened to what I wanted. Igor was very knowledgeable and able to answer all of my questions. He took the time to discuss financing, payment options and how the car buying process worked in general; being a first time car buyer I really appreciated the time Igor spent walking me through all of the details. The whole process was quite quick, I was in and out in under an hour! Based on my experience, I would definitely recommend North Coast Auto Mall to my friends and family. Ask for Igor! More

Evelyn is so nice to talk to, she knows her stuff and is soooo easy to work with. We had a Toyota Highlander shipped to us from North Coast and we LOVE it. She made the process really easy for us and we go soooo easy to work with. We had a Toyota Highlander shipped to us from North Coast and we LOVE it. She made the process really easy for us and we got an amazing deal. I will recommend Evelyn and the dealership to all my friends. The cars where we live are overpriced and Evelyn is now our GO-TO girl. THANKS again EVE and NCAM !!!!!!!!!! P.S -- For anyone who is lucky enough to get an email from Evelyn,,,check out her photo,,, WOWZERS !!! More

I purchased a 2013 Hyundai Sonata in July from Igor at NCAM. This was my second vehicle that I purchased from him at the this dealership in less than a year. I also purchased a 2009 Mercedes E-Class from NCAM. This was my second vehicle that I purchased from him at the this dealership in less than a year. I also purchased a 2009 Mercedes E-Class from him in December 2012. I came back for my second vehicle because of his superior customer service and attention to detail. He made the car buying experience the easiest and most hassle free that I have ever experienced. In the future when my family and friends have used car needs I will recommend that they see Igor at NCAM. More

It was a very pleasant experience shopping at North Coast Auto Mall. I came in for a certain car and was able to come out with that car with Igor's help. I noticed a slight problem with the vehicle after I p Auto Mall. I came in for a certain car and was able to come out with that car with Igor's help. I noticed a slight problem with the vehicle after I purchased the car and drove it off the lot. I called Igor told him the issue and he took care of it right away no questions asked. I will definitely recommend to family and friends and will also do future business with them when it's time to shop for a new car. I'm a very happy customer!! :) More

Found vehicle online. NCAM answered all questions quickly and thoroughly before traveling to purchase the vehicle. Set up an appointment to see the vehicle and drove over 2 hours to NCAM. When we a quickly and thoroughly before traveling to purchase the vehicle. Set up an appointment to see the vehicle and drove over 2 hours to NCAM. When we arrived, Chris had the vehicle ready for us to see. Vehicle was exactly as promised. Purchased the vehicle. Paperwork went smoothly. Very pleased with our experience at NCAM and would recommend them to anyone looking to buy a vehicle. More