North Coast Mitsubishi of Bedford

Chris did an excellent job. He was professional. He was honest, and he was accurate with his description of the overall condition of the car. Chris also went out of his way to overnight me home garage door honest, and he was accurate with his description of the overall condition of the car. Chris also went out of his way to overnight me home garage door opener and also the check that Auto World owed me. He did this out o fhis own pocket and that is going above and beyond the call of duty. Chris will get repeat business from me i nthe future, and also from family and friends. Great job Chris! Josh...... More

My vehicle was advertised on E-Bay. I called Ryan Wade and talked to him about the vehicle. Our conservation was positive, no major issues, so I put a deposit on the car. The vehicle was scheduled to be and talked to him about the vehicle. Our conservation was positive, no major issues, so I put a deposit on the car. The vehicle was scheduled to be shipped on a Monday. On Thursday I called to verified that it had been shipped. I was asked to call Josh Price immediately. Josh informed me that my car had been damaged while being loaded on the transport truck. The right front fender had been damaged and they would have it fixed. I then texted Scott Bibb and asked him to insure that the fender was properly fixed and not just filled with bondo. Unfortunately that was not the case. Not only was the fender not fixed properly, it had been pushed back towards the front door and now scrapes when the door is opened. After I was told it was ready for shipping, and that didn't happen, I decided to pick it up myself, renting a car in Fla. and driving it to Ohio. When I arrived at Auto World I saw my car in the parking lot. To my surprise there was a "RUST" hole the size of a large apple in the lower panel of the drivers door. I brought it to Ryan's attention. He said "I told you about that". Also, the pictures on E-Bay did not show the rust. If you are interested, you can look at them - Search Item # 141018072231. Believe me if he had mentioned rust I would not have purchased the car. After arriving home I found 2 more small rust spots. Ryan mentioned the rust to Scott. Ryan related to me that Scott said "he can have that fixed for $200.00. The lowest estimate I have is $1388.00. The door or the skin has to be replaced. That does not include repairing the front fender that was botched. One last thing. Vehicle was advertised with a CD Changer, it does not have one. Also, it was advertised that it had heated and cooled seats, but they didn't mention that they didn't work. All this was discussed with Ryan Wade, his answer "you bought the car as is Buddy". A reputable dealer would have, a the very least, pointed out the rust and seen that the damage to the fender was fixed properly (the truck driver was paying for the repair). More

Awesome experience!! Kate granted every request including sending me video of car and taking car to inspector of my choice. Answered all my q's almost immediately....customer for life:) including sending me video of car and taking car to inspector of my choice. Answered all my q's almost immediately....customer for life:) More

I came in to purchase a vehicle. After being told that I couldn't be financed by a unnamed dealership on the automile I tried one more at the end of the strip a try. Jason Stormer told me that not only coul couldn't be financed by a unnamed dealership on the automile I tried one more at the end of the strip a try. Jason Stormer told me that not only could he get me financed but I didn't have to buy a junk car (cobalt, Taurus, ect.) thank you Jason for not chasing me out upon hearing my situation and getting me in my car!!!! Much respect! More

Chris Phillips was very professional paid attention to detail. He answered all my questions regarding the Lexus brand. The dealership took care of a minor problem with the wheel alignment to insure my s detail. He answered all my questions regarding the Lexus brand. The dealership took care of a minor problem with the wheel alignment to insure my safety and overall satisfaction. More

I was a very happy repeat customer Jason ,always tried to work with my budget. I was able to get the vehicle that I liked which seemed to be the better car. Better means how well the car runs and how good work with my budget. I was able to get the vehicle that I liked which seemed to be the better car. Better means how well the car runs and how good it looks. To me they went above and beyond my expectations. I'm very thankful and I owe it all to Jason and josh More