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North Coast Mitsubishi of Bedford

Bedford, OH

4.1
2,701 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,701 reviews

November 12, 2019

This Dealership was wonderful! Kendra was very patient and helpful in finding me a vehicle I would be happy with. Easy financing and low payments More

by mrsprj712006
Recommend Dealer
Yes
November 09, 2019

Lemon They sold me a car that needed work before the first payment was due. The Carfax was inaccurate...the car has clearly been in a major accident on the More

by Anonymous Prime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 10, 2019 -

North Coast Mitsubishi of Bedford responded

Hi Anonymous Prime and thank you for sharing your experience! We have never really experienced an “inaccurate Carfax”, as they are now offering their Buyback Guarantee, which indicates how confident their company is about their information collecting process. However, anything is possible. Have you contacted them to activate the Buyback Guarantee on the vehicle? In regards to the time spent at our facility, 9 hours is much too long to be anywhere, let alone a car dealership. The only explanation we can extend is that it does occasionally happen if one of our clients has an extremely tough time getting a finance approval due to credit history. When this happens, we exhaust every avenue in order to convince a lender to take a chance on someone, even though the lenders may not feel comfortable due to someone’s personal payment history. I’m not sure if this applies to your situation, but that is a reality that we deal with at times. Either way, we apologize for any inconveniences you experienced. As you can see, Tricia has a stellar review history, and we will all be using your review as a training exercise to ensure our processes become even better and more efficient for future Auto World clients! Again, we genuinely appreciate your input and welcome your business moving forward!

November 09, 2019

They were very helpful, and even though it took a while the overall experience was pretty painless. I would definitely recommend them if you're looking for a car More

by Nestor C
Recommend Dealer
Yes
November 09, 2019

Everyone else promised they could help.. Tricia really did. She made me feel important, even though she was answering phone calls, texts & helping customers, she listened. This dealership is More

by DrivinDaisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
November 08, 2019

Genuine, helpful, no pressure. A fun experience! by far the best car buying experience I’ve ever had. I came in sure I knew what I wanted, realized it wasn’t the car for me (attention car manufactur More

by JAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Payne
November 08, 2019

Nick is a very helpful person and very patient. He answered everything and was very well informed also worked with you and took his time to show you different options to meet your need. Need a car nic More

by Eno
Recommend Dealer
Yes
Employees Worked With
Nick Ciocanelea
November 08, 2019

More than helpful!!! Very informative, willing to help, understanding, and, most importantly, straightforward and honest. He is not one of those sales who say whatever c More

by xgong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oje Adebo
November 08, 2019

Kendra was the best. She worked very well with me and I will see her again to purchase another car. I will tell all my friends to come see her. Thank you Kendra. More

by John Butler
Recommend Dealer
Yes
November 08, 2019

Very Knowledgeable and helpful with my purchase. No pressure sales man. Very fast and smooth Transaction. Great rate for my Truck. Thank you so much Mike More

by Dontrelax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 06, 2019

I came in with bad credit and Ashley got me driving anyway!!! The atmosphere at the dealership was cool calm and collected everyone seemingly Working towards the same goal. I hate buying cars but this More

by sfasc78
Recommend Dealer
Yes
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