North Coast Mitsubishi of Bedford

2013 Ford edge I just bought a 2013 Ford egde here and I love it. Our sales guy is awesome and was very helpful in getting me approved without a cosigner and having I just bought a 2013 Ford egde here and I love it. Our sales guy is awesome and was very helpful in getting me approved without a cosigner and having bad credit. Thank you James! More

One Sour Customer turned into a Sweet Customer After several herendous results from the Akron store several people stood up and came through for me at the Bedford location. I would like to thank Je After several herendous results from the Akron store several people stood up and came through for me at the Bedford location. I would like to thank Jennifer, Matt, Ethan and our sales rep Travis. They all treated me and my family with the utmost respect and curtousey. Jennifer gets a HUGE Kudos from us because she worked well beyond work hours to help us finally get into a vehicle that my wife wanted. They definitely turned out sour experience with Akron around 180 degrees. I recommend anyone to forgoe Akron and visit the Bedford site. After missing out on 3 vehicles at the Akron store because of thier lack of customer service we finally landed a vehicle that my wife is tremendously happy with. Thanks to all who helped at the Bedford site and a Tremendous Thank You to Jennifer who made it all happen. More

Horrendous Attitude I started off by sending an online inquiry about a 2016 Ford Escape Titanium. The vehicle had everything I wanted on it, but noticed it had a salvag I started off by sending an online inquiry about a 2016 Ford Escape Titanium. The vehicle had everything I wanted on it, but noticed it had a salvaged title. Jessica reached out to me via text as I indicated no phone calls. She asked when I can come out for a test drive. I told her I had a few questions regarding the salvage title and wanted to know if a warranty came with the car (first ask). I also asked for a CarFax. The CarFax came over promptly, but my warranty question went unanswered. I reviewed the CarFax and asked again what type of warranty came with the car (second request)? She stated "...We have many different warranty packages that you can customize to your liking." Again, avoiding my question of what THEY offered. I then asked again (third request) "What is your standard warranty once I drive it off the lot? Do you're third party warranties cover salvaged title vehicles? She replied: "We have warranties packages on all of our vehicles." This implies that the car comes with a warranty. So, I asked again (fourth request) "Maybe I'm not making myself clear. Let's say I buy the car and don't purchase a third-party warranty. What do you cover and for how long (30, 60, 90 days, etc.) She replies: "Maybe I'm not making myself clear. If you don't purchase a warranty package there is no coverage." To which I replied "So, maybe you should've wrote "We SELL warranty packages for every vehicle" instead of "we HAVE warranty packages on all our vehicles." That implies the car comes with a warranty. I asked repeatedly what your standard warranty is. Great snarky attitude and customer service. don't text me again. You've lost my business." And used car dealers wonder why they have the reputation they have. More

Great I worked with James Puckett and he was great. He explained everything and took his time to answer all of my questions. The whole team was friendly and I worked with James Puckett and he was great. He explained everything and took his time to answer all of my questions. The whole team was friendly and worked with me. More

Buying a used car Overall, I had a great experience at NCAM. Gary was knowledgeable and helpful. I felt I got a fair price in the vehicle I purchased. Overall, I had a great experience at NCAM. Gary was knowledgeable and helpful. I felt I got a fair price in the vehicle I purchased. More

Above and beyond great service Awesome experience thought I wouldn’t be approved for a car, everyone was welcoming and friendly. tre’vonn took care of me very well and I’m just exc Awesome experience thought I wouldn’t be approved for a car, everyone was welcoming and friendly. tre’vonn took care of me very well and I’m just excited More

Great customer service Brian had tons of patience with me and my husband as this was our first time learning about getting approved for a car. He was very personable and gav Brian had tons of patience with me and my husband as this was our first time learning about getting approved for a car. He was very personable and gave great amount of detail and descriptions. He helped us find what was best and suitable for us and our budget as well as informing us of all current deals. We really appreciated the service given and the patience Brian had with us plus the car is great!!!! More

Outstanding work I had a very nice experience with Dylan at North Coast Automall. He was very professional, and i could see him going very far in this career and being I had a very nice experience with Dylan at North Coast Automall. He was very professional, and i could see him going very far in this career and being successful. I would 100% recommend him to family and friends!! More

TSuburban I am extremely satisfied with my new purchase. I am so excited to own my new Chevy. Thank you North Coast Auto Mall. Such a great staff with a great l I am extremely satisfied with my new purchase. I am so excited to own my new Chevy. Thank you North Coast Auto Mall. Such a great staff with a great large selection of vehicles. Awesome prices too... More

Flexible scheduling Found a car I wanted on Edmunds and was quickly contacted by Gary to answer any questions. Low pressure salesman and an easy transaction. Would recomm Found a car I wanted on Edmunds and was quickly contacted by Gary to answer any questions. Low pressure salesman and an easy transaction. Would recommend. More